NBI Clearance Renewal, this topic is around for a long time since the inception of this website. Heck, the process on how to apply for NBI Clearance Renewal is so simple but people still don’t get it how it can be done.
Obviously, NBI Clearance renewal is a process where the an applicant already have an existing NBI Clearance whether it’s expired or not applies for a new one.
This is a new addition to the website where the applicant just enter few information found in his/her NBI Clearance Online, pay for the NBI Clearance Fees and wait for it to be delivered in the comforts of their home.
The NBI Clearance Renewal is far different from the Quick Renewal we’ve mentioned earlier because its much cheaper. Plus, the conventional NBI Renewal that we’re discussing here requires the applicant’s personal appearance.
Just to inform all the readers of this article, the steps provided below starts from scratch. This means that the applicant of NBI Clearance Online Renewal doesn’t have an NBI Clearance Online Account yet.
If you already have an account in NBI Clearance website, you may skip few steps of this tutorial.
Let’s start our tutorial in NBI Clearance Renewal!
NBI Clearance Renewal Account Registration
Go to the Official Website of NBI Clearance Online Services (https://clearance.nbi.gov.ph).
At the right side of your screen, make sure to check the ☑ YES to identify that your registration is an NBI Clearance Renewal.
Enter your First Name, Sur Name, Date of Birth and your OLD NBI ID Number.
Going back to the tutorial, assuming that you have successfully retrieved your NBI Clearance ID no. It will display this “REGISTER” window where it will be automatically filled up with your details such as your Gender, Marital Status, Date of Birth and your Complete Name.
The last three field boxes are for you to fill up. Enter your email address and your nominated password.
Check the ☑ I ACCEPT TERMS OF SERVICE and press AGREE button.
Press the SIGN UP button.
NBI Clearance Renewal Application
You will be redirected to the the main dashboard of your NBI Clearance Online Account where you can see all the (already) filled up Application form.
You don’t have to fill up the application form anymore since this is an NBI Clearance Renewal and they already have your personal information.
When the day of the appointment arrives, make sure to be there on time. If you scheduled AM, arrive at the NBI branch 8AM to 12PM. While if you scheduled PM, be there 1PM to 4PM.
Photo capture and Biometrics will be done at the NBI Branch. It will usually take 5 to 10 minutes depending on the volume of the applicants.
The applicant will also have a chance to review all the personal information written on his or her NBI Online Clearance before it gets printed. Here’s the chance where you can correct or modify all the information written if you want it to be changed.
NBI Clearance Quick Renewal — Today, we’re going to discuss the NBI Clearance Quick Renewal. A new feature added in NBI Clearance website where the applicant of NBI Clearance can just request it online and wait for it to be delivered at the specified home address.
Announcement! The NBI Clearance Quick Renewal feature of the website is TEMPORARILY UNAVAILABLE for unknown reasons. You may continue using the website and have your NBI Online Registration.
To all applicants, you may try the NBI Renewal process.
You’ve heard it right. The NBI Clearance will be delivered to your doorsteps. No more personal appearance. No more queue lines. No more PhotoCapture and Biometrics. Nadah! All you have to do is wait!
The drawback about this thing NBI Clearance Quick Renewal is its not available to all. That means, NEW Applicants of NBI Clearance are not allowed to avail this service.
The Quick Renewal of NBI Clearance Online is only available to all applicants who have their own NBI Clearance issued between 2014 to present AND to those NBI Clearance ID Numbers can be found in the website.
Unfortunately, missing NBI Clearance ID numbers can’t avail this service.
Another disadvantage of this service is its much more expensive because it includes delivery fee. Unlike the conventional method of NBI Clearance Renewal which only costs you P170.
Before we start our tutorial, I need to inform everyone that the process of NBI Clearance Quick Renewal won’t work if you don’t have your NBI ID No.
The NBI ID No. is vital to NBI Clearance Quick Renewal because it will be used to pull your NBI Clearance from the Database of NBI to facilitate your application. There’s no way you can’t proceed with the steps in NBI Clearance Quick Renewal if you don’t have your NBI ID No.
Below is the sample of an NBI Clearance showing where to find the NBI ID No. that you can use when applying for NBI Clearance Quick Renewal
How to apply for NBI Clearance Quick Renewal
Visit the official website of NBI Clearance (https://clearance.nbi.gov.ph) and locate the button for NBI Clearance Quick Renewal feature.
Click the button that says “NBI Clearance Quick Renewal” to start your NBI Clearance renewal process.
After that, it will open a small pop up window where it will ask you to enter your NBI ID Number.
As mentioned earlier, this only works to all NBI Clearance issued 2014 to 2018.
You can refer to your old or expired NBI Clearance for your NBI ID number.
Click the “VERIFY” button to continue.
Note: If after entering your NBI ID Number, you encountered an error saying “The system cannot find the given NBI ID Number”, this means that you can’t use with the NBI Clearance Quick Renewal.
For some unknown reasons, there are NBI Clearances that are missing or not saved in the database of the NBI. If you’re one of the few who encountered this, then you can’t proceed with the process.
My advice to you is to apply for an NBI Clearance as a NEW Application and not as a Renewal.
Take note of the NBI Clearance Fee that you will be paying. If you’re just located within Metro Manila, its P355. It may change if you’re outside of Metro Manila.
The amount you’re seeing (P330) is not final yet. Ignore this for the meantime.
If you’re going to pay this in Bayad Center, Multipay or ECPay, expect that there’s additional charges.
Press the NEXT button to proceed to the next step.
Enter your Date of Birth (Month, Day and Year). Now select from the three Payment options provided. There’s Bayad Center, Multipay and ECPay.
For the sake of this tutorial, we’ll select Bayad Center to pay for our NBI Clearance.
Click the icon/logo of Bayad center shown from the screeshot above.
You will be directed to another small pop up window. It contains a reminder, please read it carefully.
Press the “NEXT” button to proceed with your NBI Clearance Quick Renewal.
The next window will show you again the amount you’ll be paying.
Noticed that it shows you P330 but if you look at the bottom, there’s a note stating that an additional fee amounting to P25 will be charged.
As of this moment, your NBI Clearance Fee is now P355.
Press the “PROCEED” button.
Once you pressed the proceed button, the NBI Clearance Reference Number will be shown.
The NBI Clearance Reference Number will be used when you pay your NBI Clearance Fee in Bayad Center.
Show this to the cashier and pay the appropriate amount.
Again, there’s additional fee charged to the original NBI Clearance Fee (P355) by Bayad Center.
NBI Clearance Fee Payment Online
Bonus Tip! You can now pay Your NBI Clearance Fee Online!
That’s right, you can now pay your NBI Clearance Fees Online without leaving your home!
But (yes, there’s a but), this feature is not available for all. The requirement to avail this NBI Clearance Fee Online Payment is that the user must have a Bayad Center Account and (the most important) a Verified Paypal Account.
To be able to have a Bayad Center account, you just have to register an account through their website. Just go to https://domestic.bayadcenteronline.com/account and start your account registration.
The next requirement for this process to succeed is to have a verified Paypal account. To have a Verified Paypal Account requires a credit card. If you have a credit card then you can easily create a paypal account.
Anyway, we will not discuss how to register an account with paypal more deeper.
To continue the tutorial, go to the Bayad Center website (https://domestic.bayadcenteronline.com).
Browse or scroll the page down and find the “GOVERNMENT” icon. Click the “View Items” button.
This opens a new page showing all the Government agencies accepted by Bayad Center to process various payments.
Look for the logo of NBI. It’s usually the second from the list.
Click the “View Details” button.
It will direct you to the NBI Payment Reference Details page where you have to input the Reference Number (usually 10 characters), the amount due (P355) and your contact number.
Note: You have to enter the Amount Due twice. That is the two blank spaces located at the left (under Reference Number) and the Amount to Pay (under National Bureau of Investigation – NBI).
In the “Additional Instructions” field, you don’t have to input anything in it. You may leave it blank.
Press the “Add to Cart” button.
It will bring you to the “Checkout” page where there’s the final summary of your payment.
One button exist and that is the “PAY NOW” button. Click it to finalise your payment.
NBI Clearance Fee Payment Using Paypal
The “Pay Now” button will redirect the page to a Paypal login. Log in your email address and password.
When you successfully logged in, it will show you the same page where it contains how much you’ll be paying using your Paypal Account.
Press “Pay Now”.
A confirmation page will show up after the previous step.
If you’re seeing the the same screenshot below, that means, you’ve successfully paid your NBI Clearance Fee using your Paypal.
If you click the “Return to Merchant”, it will bring you back to Bayad Center Website showing your Order.
Your order will show you that your payment is still pending for the mean time. All you have to do is to wait at least five (5) to thirty (30) minutes.
After a few minutes, the status of your payment will change from PENDING to COMPLETE.
Check your email address. Bayad Center Online will be sending you an email stating the confirmation of the completion of your Order.
This concludes our tutorial on how to apply an NBI Clearance Quick Renewal feature of the NBI Clearance Website.
All you have to do now is to wait for your NBI Clearance Quick Renewal to be delivered at your door steps. It usually takes five (5) to ten (10) working days before it gets delivered so be patient.
Before we go, the only thing missing in this process which the NBI Clearance Agency forgot to include is the ability of the applicant to verify or track the status of the delivery of his or her NBI Clearance.
Three (3) working days have past and I was surprise that there’s a knock on my door. It was the delivery man from LBC and handing me this small brown envelop!
It seems that LBC is handling the delivery of all NBI Clearance Quick Renewal Applications.
When I opened it, it was my NBI Clearance! Hoooray! I got my NBI Clearance Renewal hassle free! That was easy right? I didn’t have to schedule an NBI Online Appointment and leave the house.
This article is written and updated on January 1, 2019 and is intended for NBI Clearance Applicants who’s looking for an updated guide on How To Apply For NBI Clearance in 2019.
NBI clearance… Aaaaaah, where do we start.
First of, the topic on how to apply for NBI Clearance has been our bread and butter here. Many visitors of our websites are asking “How to apply NBI Clearance” or “NBI Clearance Online“.
To be honest there’s no major changes from the previous process. Just minor modifications from our previous articles plus an Frequently Asked Questions where we have gathered from the comments section of our website.
The thing is, NBI Clearance Online registration is much more easier now because (First) you can fill up the application form online. That means you can do it in the comforts of your home using your desktop, laptop, tablet or smartphones.
First thing to do is to go to the official website of NBI Clearance (https://clearance.nbi.gov.ph). Type in to your browser the web address which I highlighted in the previous sentence.
For this tutorial, we will focus on discussing the process on how to apply for NBI Clearance from scratch. That means, the user or the applicant of NBI Clearance don’t have an NBI Clearance Online Account yet.
New application and NBI Renewal of NBI Clearance have two different process. New application of NBI Clearance requires account registration through the website while renewal of NBI Clearance skips the registration and only asks for your Old NBI Clearance Number. There’s also an option for Quick Renewal which will tackle on a different post.
Going back to the tutorial on how to apply NBI Clearance Online, when you arrive at the website, on the right side of your screen, you’ll see a small box saying “REGISTER”.
Note that if you’re using your mobile phone to apply for NBI Clearance Online, the “REGISTER” box can be seen at the middle of your screen and NOT on the right side. You just have to scroll to see it.
Find the text “DO YOU HAVE AN OLD NBI CLEARANCE?” and tick the checkbox next to “NO”. We selected this answer because as we mentioned earlier, we are only discussing the NBI Clearance NEW Application and NOT the renewal.
Once you have provided the answer to the first question, the registration box will change and a more detailed registration form will be displayed.
Fill up the NBI Clearance Online Account Registration Form with your personal details.
Enter your Gender, Civil Status, Birth Date, your complete name (First, Middle and Last name), your email address and nominate a secure password.
After filling up the required personal information, click the check box next to the “I ACCEPT TERMS OF SERVICE” and press the “SIGN UP” button.
QUESTION: I just recently got married and I want to use my Husband’s last name, what should I do?
If you’ve just got married and trying to obtain an NBI Clearance using your husband’s last name, there’s a more detailed tutorial on doing this. We’ll provide the link to the article on the next few days.
The website will confirm if your registration is successful. Now, using your email address and your nominated password, sign in to your account.
When you have successfully logged in to your NBI Clearance Online Account, you’ll be directed at NBI Clearance Online Application Form. This requires you to complete the form by filling up the other personal information.
Complete the NBI Clearance Application Form by entering the following personal information:
Birth Date and Birth Place
Your Parents Name and Birth place
Make sure to enter those information correctly to avoid errors in your printed NBI Clearance. Though if you have entered an incorrect info, you can still make modification and correct it.
Once done, press the button “SAVE INFORMATION” button located at the bottom of the page.
QUESTION: I noticed that I made a mistake in one of my personal information. How can I correct this?
As I’ve mentioned earlier, the incorrect information you have entered can be corrected. All you need to do is click the “EDIT INFORMATION” button.
The EDIT button will take you back to your NBI Clearance Application Form where you can correct the information you’re trying to modify.
Press the SAVE INFORMATION button once changes has been made.
Note that the changes that you’ve made will reflect on your printed NBI Clearance IF AND ONLY IF you made the changes before you paid your NBI Clearance Online Fee.
If you paid your NBI Clearance Fee then modified your NBI Clearance Application form, the changes will not be reflected on the printed NBI Clearance.
The solution to this is to ask the NBI Clearance Personnel to manually overwrite what’s written on your NBI Clearance Form and correct it.
Click the “APPLY FOR CLEARANCE” button to proceed with the application.
After clicking the button, a small pop up box will appear asking for your confirmation and the Valid ID that you will present.
In the example above, I have written Passport as my valid ID that I will present but make sure to bring two (2) Valid IDs as this is required when applying for an NBI Clearance.
On this part, you are now required to schedule an NBI Online Appointment. This is the time you have to select the Branch where you want to process your NBI Clearance and select the time when you want to process it.
Select the NBI Branch where you want to process your NBI Clearance. This is the place where you will submit your application and will be printed.
We have listed down below all the available NBI Clearance Branch nationwide.
List of NBI Clearance Branches
NBI Clearance Brances
Address / Location
Agoo, La Union
Sta. Barbara, Agoo, La Union
Agusan Del Sur
Provincial Government Center, Patin-ay, Prosperidad, Agusan Del Sur
AliMall, Araneta Center
AliMall, Araneta Center, Cubao, Quezon City
Angeles City, Pampanga
Robinson's Place, Mac Arthur Highway, Balibago, Angeles City, Pampanga
San Jose de Buenavista, Antique
Paseo Arcenas, Banawa, Cebu City
BACDO - Bacolod
Aguinaldo St., Bacolod City
Bacoor Government Center, Molino Blvd., Bacoor City
Baguio City - CAR
Upper Session Road, Baguio City
Provincial Capitol Compound, Balanga, Bataan
Plazza Rizal, Balayan, Batangas
Bansalan, Davao City
Batangas - CALABARZON
Capitol Site, Batangas City
Bayawan City, Negros Oriental
New Government Center, Sitio Cabcabon, Brg. Banga, Bayawan City, Negros Oriental
Bayawan City, Negros Oriental
Sitio Cabcabon, Brg. Banga, Bayawan City, Negros Oriental
Bayombong - BAYDO
Capitol Compound, Bayombong, Nueva Vizcaya
Baclaran, Paranaque City
Bogo City, Cebu
Capitol Compound, Malaybalay City, Bukidnon
Bulacan - BULDO
Capitol Compound, Guinhawa City of Malolos, Bulacan
Butuan - CARAGA
4th St., Guingona Subd., Brgy. JP Rizal, Butuan City
Cabanatuan - CABDO
Llanera St., Old Provincial Capitol Compound, Cabanatuan City
Cagayan de Oro - NEMRO
Capitol Compound, Cagayan de Oro City
Calapan or Mindoro - MIMAROPA
Sitio Cuatro Aguas, Brgy. Sta. Isabel, Calapan City
Cavite - CAVIDO
JP Rizal St., Kaybagal South, Tagaytay City
CB Mall, Urdaneta City, Pangasinan
Cebu - CEVRO
Escario St., Capitol Site, Cebu City
Central Mall, Lapu-Lapu
Central Mall, Lapu-Lapu City, Cebu
CLA Central Mall, Pagsanjan
Brgy. Binan, Pagsanjan, Laguna
Cotabato - ARMM
Governor Gutierrez Avenue, Cotabato City
Daet, Camarines Norte
Provincial Capitol, Daet, Camarines Norte
Dagupan - DADO
AB Fernandez West, Dagupan City
Davao - SEMRO
JP Laurel Avenue, Davao City
Dipolog - DIPDO
Quezon Avenue, Sta. Isabel, Davao City
Dumaguete - DUMDO
Capitol Area, Daro, Dumaguete City
Duty Free, Fiesta Mall
Ninoy Aquino Ave., Paranaque City
EVRO - Tacloban
NBI Bldg., Sto. Nino Exit, Tacloban City
Geege Mall-Ozamiz City
Burgos St., Ozamiz City
Iba Zambales Branch
Livelihood Bldg., Zone IV, Iba, Zambales
Iligan - ILDO
IBP Bldg., Bedelles St., PAIA-O, Iligan City
Iloilo - WEVRO
Duran St., Fort San Pedro, Iloilo City
Insular Square-Cebu City
Insular Square, North Highway, Basak, Mandaue City
Isabela - ISDO
National Highway, Brgy. Osmena, Ilagan, Isabela
J Centre Mall, Bakilid, Mandaue City, Cebu
Bangkal, Patikul, Sulu
Kidapawan City, Cotabato
Kidapawan City, Cotabato
Koronadal - CEMRO
Ace Centerpoint, Cor. Osmena, Posadas St., Koronadal City
La Union - IRO
Aguila Road, Sevilla Norte, San Fernando City
Laoag - LADO
Brgy. 10, P. Gomez St., Laoag City
Las Pinas City
SM Centre Point, Las Pinas City
Legaspi - BRO
Quezon Avenue, Legazpi City
Lipa City Hall
Lipa City, Batangas
LRT Caloocan Mall, Rizal Ave. Ext. Caloocan City
Lucena - LUCDO
NIA Compound, Genes Aguilar St. Lucena City
84 A Bonifacio Ave., Marikina City
Marilao Municipal Hall
Beside PNP Station of Marilao, Bulacan
Masbate City Hall, Masbate City
City of Mati, Davao Oriental
Metro Town Mall-Tarlac
Mac Arthur Hi-Way, Cor. Juan Luna St., Tarlac City
Montalban City Hall
Ground Flr. Municipal Hall, Montalban, Rizal
2nd Flr., StarMall Alabang, Muntinlupa City
Naga - NAGDO
Maria Cristina St., Naga City
City Hall Bldg., East Poblacion, Naga City, Cebu
NBI Clearance Center Manila
UN Avenue, Manila
Shaw Center Mall, 360 Shaw Blvd., Cor. 9 De Febrero, Addition Hills, Mandaluyong City
Olongapo - OLDO
17 Kentucky Lane, Upper Kalaklan, Olongapo City
Gaisano Capital Mall, Ormoc City
Capitol Area, Oroquieta City, Misamis Occidental
OSSCO - Baguio
POEA-CAR, Abriol Bldg., Lower Magsaysay Ave., Baguio City
OSSCO - Cagayan De Oro
Cagayan De Oro City
OSSCO - Calamba
POEA Bldg., Ground Flr., Brgy. Parian, Calamba City
OSSCO - Cebu
SM North Reclamation, Mabolo, Cebu City
OSSCO - Clark
Clark Freeport Zone, Pampanga
OSSCO - Davao
Gaisano Mall Davao, JP Laurel Ave., Bajada, Davao City
OSSCO - Koronadal
4th Floor of Koronadal City Hall, Koronadal City
OSSCO - LEGDO
3rd Floor, Pacific Mall, Building beside DFA, Capantawan, Legaspi City
OSSCO - Tacloban
DOLE Compound, Trece Martirez St., Tacloban City
OSSCO - Zamboanga
OSSCO-SFDO La Union
Manna Mall, San Fernando City, La Union
Pagadian - PAGDO
Balgu Bldg., Capitol Cmpd., Pagadian City
Palawan On Wheels
Puerto Princesa, Palawan - On Wheels
Pampanga - CELRO
Capitol Compound, San Fernando City, Pampanga
PHILPOST - Bangui, Ilocos Norte
Bangui Post Office, San Lorenzo, Bangui, Ilocos Norte
PHILPOST - Boac, Marinduque
PHILPOST - Caloocan Central
Jordan Plain Subd., Brgy. Sta. Monica, Caloocan City
PHILPOST - Candon City, Ilocos Sur
Candon City Post Office, Old Municipal Hall Bldg., San Juan, Candon City, Ilocos Sur
PHILPOST - Digos City
Cor. Estrada St., Digos City, Davao del Sur
PHILPOST - Dinalupihan, Bataan
Dinalupihan Post Office, Municipal Cmpd., Brgy. San Ramon, Dinalupihan, Bataan
PHILPOST - Gen. Santos City
Gen. Santos Post Office, Roxas Ave., Brgy. Dadiangas, East 9500, General Santos City
PHILPOST - Manila
Post Office Bldg., Liwasang Bonifacio, Manila
PHILPOST - Pagbilao, Quezon
PHILPOST - San Fernando City
Brgy. Catbangen, San Fernando City, La Union
PHILPOST - San Juan Central
Old City Hall Cmpd., N. Domingo St., San Juan City
PHILPOST - San Narciso, Zambales
San Narciso, Zambales Post Office Ground Floor, Municipal Hall Bldg., Mayor St., Libertad, San Narciso, Zambales
PHILPOST - Tagum City
Tagum City, Davao
POEA - Blas F. Ople Bldg., Edsa cor. Ortigas Ext. Mandaluyong City
Puerto Princesa - PUERDO
Taft St., Brgy. Liwanag, Puerto Princesa City, Palawan
Quezon City Hall
Makatarungan St. Diliman, QC
Rizal District Office
1st Floor, Old Municipal Bldg. Kadalagahan St., Brgy. San Isidro, Taytay, Rizal
Robinson's - Cainta
Level 2 Junction, Cainta, Rizal
Robinson's - Dasmarinas
Robinson's Palapala, Dasmarinas, Cavite
Robinson's - Galleria
Basement 1, Ortigas Ave., QC
Robinson's - Metro East
Level 4, Marcos Hi-Way, Pasig City
Robinson's - Novaliches
3rd Level, Nova Market, Novaliches, Quezon City
Robinson's - Otis
Level 2, Guanzon St., Paco, Manila
Robinson's Place - Ermita
Basement 1, Ermita, Manila
Pueblo de Panay, Roxas City, Capiz
Samar - SAMDO
Old Health Bldg., Capitol Site, Catbalogan City
San Pablo, Laguna
4F, San Pablo City Shopping Mall
San Rafael, Bulacan
Municipal Hall, Maharlika Highway, Sampaloc, San Rafael, Bulacan
Santiago Commercial Center, Isabela
78 National Highway, Santiago, Isabela
Saranggani - SARDO
San Pedro St., Lagao, General Santos City
Brgy. Zone 1, Sogod, Southern Leyte
Sta. Rosa District Office
Rizal Blvd., Brgy. Tagapo, Sta. Rosa City, Laguna
Surigao Land Transport Integrated Terminal, Brgy., Luna, Surigao City)
Tagbilaran City, Bohol
Tagudin - Ilocos Sur
Del Pilar, Tagudin, Ilocos Sur
Tagum - TAGDO
Dr. 5, Duson Apt., National Highway, Visayan Village, Tagum
Tarlac - TARDO
Brgy. Macabulos Drive, San Roque, Tarlac City
Tuguegarao - CAVRO
Government Center, Carig Sur, Tuguegarao City
Valenzuela Town Center
Valenzuela Town Center, Valenzuela City
Vigan - VIDO
Govanes Dike, Bantay, Ilocos Sur
Zamboanga - WEMRO
19 Corcuera St., Zamboanga City
In terms of time, there are only two options which are AM (Morning) and PM (Afternoon).
The image below is the exact screenshot of the page where you will schedule your appointment in NBI Clearance.
The next thing to do is the selection of your preferred Date and Time. NBI Clearance Office Hours are as follows: Monday to Friday, 9AM to 5PM. Please note that NBI Clearance Branches also depends on National and Local Holidays.
3. NBI Clearance Fee Payment
After selecting the NBI Clearance Branch, Date and Time of your application, at the right side of your computer screen, choose the payment option that is convenient for you.
The screenshot below shows the same exact thing you’ll see in your screen.
From the six (6) option, choose the best payment method that is best for you. In my case, I prefer payment of my NBI Clearance in 7-Eleven or Bayad Center because these payment centers can be easily located near my house.
Click any icon of the NBI Clearance Payment Option. For the sake of this tutorial, I will pay my NBI Clearance in Bayad Center.
A small pop up window will show up. Just press the “PROCEED” button.
After clicking the button, a summary of payment will be shown. Again, press the “PROCEED TO PAYMENT”.
The next pop up window will display your NBI Online Payment Reference Number.
It is important to take note of this Reference Number. Write it down or take a screenshot or photo of this because this will be used when paying your NBI Clearance in Bayad Center.
It will also show you the (expected) amount to be paid. The total amount and breakdown of the amount to be paid is also shown which is composed of the NBI Clearance Fee and the System Fee.
Note that any charges from Bayad center is not yet included here. This means that Bayad Center have the authority to include a certain amount to be paid when you availed their services.
Press the “ACCEPT” button once you’re done taking note of the NBI Payment reference number.
You will be directed back to the home page of the NBI Clearance website.
To make sure that your NBI Clearance Online Application is successful, at the left side of your screen, look for the “TRANSACTIONS” from the menu.
Click the Transactions link
It will open a new page where you can see your recent NBI Clearance Application. Under the Details column, you can see that there’s the status of your application.
In our case, since we haven’t paid our NBI Clearance Fee, the status is still “PENDING”.
But once we are done with the payment, the status of our NBI Clearance Online Application will change from “PENDING” to “PAID”.
You may refer to the screenshot below for your reference.
Compare the two screenshot above. The status from “PENDING” was changed to “PAID”, right? Have you noticed the changes under “ACTIONS” column? the button changed from “CANCEL” to “DETAILS”.
Well, the “DETAILS” button’s purpose is to show you the details of your NBI Clearance Online application.
If you click the “Details” button, it will open a small pop up window which is the same with the screenshot below.
As you can see, the small window has two (2) buttons. The “Print Application Form” button and “Close”.
Obviously, the close button closes the window while the “Print Application Button” opens a new browser tab or window displaying your NBI Clearance Application Form.
Please note that printing of your NBI Clearance Application form is NOT REQUIRED. You don’t have to do this.
You can just save this in your smart phone as a PDF or you can even just take a screenshot of the upper portion of the NBI Clearance Application Form where the NBI Clearance Reference Number is visible.
You’re almost done with your NBI Clearance Application. The next thing to do is wait for your appointment date and time to process your NBI Clearance.
Important! Bring TWO (2) Valid IDs as a requirements for your application. If you fail to bring at least two valid IDs, your NBI Clearance Application will not be accepted. Also, don’t forget your receipt from your NBI Clearance Fee payment.
Important! You also need to bring your NBI Clearance Reference Number. Print out of your NBI Clearance Application Form is not required as mentioned earlier. The NBI Clearance Reference Number will suffice.
4. NBI Clearance Image Capturing and Biometrics
When you arrive at the NBI Clearance Branch you have chosen, go directly to Image Capturing Section and Biometrics and show your NBI Clearance Application Form OR NBI Clearance Reference Number.
NBI Clearance Personnel will type in your Reference Number in his/her computer to find your NBI Clearance Online Application. Once its application is found and displayed, your photo will be taken as well as your Biometrics (fingerprints).
5. NBI Clearance Issuance
After the Photo Capture and Biometrics, the NBI Clearance Personnel will ask you to review all the information from his/her computer screen.
Make sure to check everything for incorrect personal information and misspellings.
After reviewing your NBI Clearance, you will be asked to proceed to the Printing Section where NBI Clearance are printed and handed over to its respective owners.
If you don’t have NBI Clearance HIT, you will receive your NBI Clearance in just a few minutes.
But if the NBI Clearance Personnel from Photo Capture and Biometrics asked you to return on a specific date, that means you have a HIT. He/She may also mention this to you.
What is an NBI Clearance HIT?
An “NBI CLEARANCE HIT” occurs when a search from NBI’s Database returns a specific result that flags the NBI Clearance Personnel.
Its possible that when the NBI Clearance Personnel searched your name from their database and it shows them that your name have a criminal case or name sake.
This result requires additional steps of verification from NBI Clearance Personnel before they issue you your NBI Clearance.
Frequently Asked Questions
I don’t want to do an NBI Clearance Online Application, Can I just walk in?
No you can’t. NBI Clearance don’t entertain walk in applicants anymore.
Is the NBI Clearance Application Form required to be printed?
No, as mentioned earlier, NBI Clearance Application forms are not required to be printed. All you have to bring is the NBI Clearance Reference Number.
I don’t have a Middle Name, what should I put in my Application form?
You can just input “MNU” or “Middle Name Unknown” or “Not Applicable”.
Can I just ask someone to apply for my NBI Clearance? I just ask him to bring all my documents so he/she can process it?
No, you can’t do that. Another requirement in applying an NBI Clearance is personal appearance. They also need your fingerprints and a photo that should be taken by the NBI Clearance Personnel.
I missed my scheduled date of NBI Clearance Application, is my payment already forfeited?
No, you can still apply within the same month. Just make sure to go to the NBI Clearance Branch that you have chosen and process your NBI Clearance AS SOON AS POSSIBLE.
Can I ask someone to claim my NBI Clearance?
Yes you can! You can ask any person you authorized to claim your NBI Clearance. Just make sure to provide an Authorization Letter.
I was asked to come back on a specific date because I have a HIT status, can I just claim it (days) earlier?
No, if the NBI Clearance Personnel asked you to return on a specific date to claim your NBI Clearance, you can’t beg them to give it to you on an earlier date.
I only have one (1) valid ID, is it okay?
No, they won’t entertain your NBI Clearance Online Application.
What if i cannot make it on the date of the release?
It’s okay! But just make sure to claim it within the same week.
Is Birth Certificate issued by PSA/NSO accepted as Valid ID?
Unfortunately, NO. Birth Certificates are not honored as Valid ID in applying for NBI Clearance.
I don’t have a Valid ID, can I still apply for NBI Clearance?
No, two (2) valid IDs are required in applying for NBI Clearance. If you don’t have one, might as well get a Police Clearance, Postal ID or Voter’s ID.
Is my old NBI Clearance can be one of my Valid ID?
Yes, old and expired NBI Clearance are valid.
I have a Student ID, can I still use it as a requirement?
Yes and No. If you’re still a student then Yes, you can still use it. Just bring your School Registration form as a supporting document.
If you’re not a student anymore then No due to obvious reasons.
I already set my appointment in NBI Clearance Online website and I missed to pay it within the first 24 hours. Is my reference number still valid? Can I still pay it?
Not anymore, NBI Clearance Payment Reference Numbers have a validity of 24 hours only. You can’t pay it anymore in any of the payment options. It will be rejected by the cashier of the payment center due to error in Payment Reference Number.
I applied an NBI a year(s) ago and I got hit, should I expect that every time I will renew or get a new NBI Clearance, I will encounter the same situation again?
Unfortunately YES, as long as you have a name sake, you will not be cleared.
Can I reschedule my appointment that I set in the website?
No, but NBI Clearance Branches are not that strict. If you’re not able to appear on your scheduled date, you can still process it the next working days or at least within the week of your appointment date.
I want to apply for NBI Clearance with a purpose for Travel Abroad, how can I apply for one.
The good news here is you don’t have to apply for a separate NBI Clearance for Travel Abroad. All NBI Clearance issued are Multipurpose meaning it serves all purpose such as Local Employment, Travel Abroad and other specific purposes.
Your NBI Clearance will be accepted no matter what.
What if I lost my NBI Clearance Reference Number, what should I do?
All you need to do is log in to your account in NBI Clearance website and go to Transactions page. You can see it there.
Is there an age limit for NBI Clearance application.
Yes, NBI Clearance are only issued to all applicants eighteen (18) years old and above.
The status of my NBI Clearance is still “PENDING” even after I made my payment? What should I do?
Nothing, just make sure that you paid the correct payment reference number and make sure to keep the receipt. The next thing to do is wait for your appointment date and process your NBI Clearance. Don’t forget to bring your requirements such as two (2) valid IDs.
Is photocopy of my Valid IDs are allowed.
No, valid IDs must be original and be presented to the NBI Clearance Personnel. Photocopies are not acceptable because it can be easily falsified.
I selected 7-Eleven as my payment option. Can I pay it through Bayad Center?
No, you can’t do that. If you selected 7-Eleven, you must pay it in 7-Eleven. I believe the payment reference number will not be recognized in Bayad Center if you tried to pay it there.
I was asked to go to a Quality Control Interview? What should I do?
All you need to do is to be there on the scheduled date and time. It’s just an interview in front of an NBI Clearance personnel proving your identity. It’s possible that the person that you have the same name have a pending case or on wanted list.
If you don’t have a criminal case, then you don’t have to worry.
Is NBI Clearance Branches open on Saturdays?
No, NBI Clearance Branches are only open Mondays to Fridays. National and Local holidays are observe so better check the date before you set an appointment.
Is Barangay ID acceptable as a requirement in NBI Clearance Online Application?
Unfortunately, No. NBI Clearance don’t honor Barangay ID for unknown reasons.
My last name has an “Ñ” in it but the website doesn’t accept this. What should I do?
Unfortunately, Ñ is treated as a special character and the website restricts the use of special characters.
What you need to do is inform the NBI Clearance Personnel who will take your Photo and Biometrics to modify this for you.
I got HIT, how many days before I can claim my NBI Clearance?
Ideally, you can claim your NBI Clearance after Ten (10) working days but due to volume of applicants, sometimes, it’s longer or shorter.
I forgot my password in my NBI Clearance Online Account, what should I do?
You may use the Forgot Password feature of the website. It will send you a link to reset your password.
I forgot my password and email address that I registered in NBI Clearance website. What should I do?
There’s no way you can retrieve it anymore. Since Email Address is required so the website can send you a password reset link.
The solution here is register a new account. Use a different email address during account registration.
I’m in abroad and I want to apply for NBI Clearance? What are the steps on how to apply for NBI Clearance while in abroad.
But to give you an overview, yes its possible. All you have to do is go to the nearest Philippine Consular Office.
Why is it so hard to apply for NBI Clearance?
You’re wrong. It’s really easy. You’re just lazy to read the step by step guide on how to apply for an NBI Clearance.
Ignorance to the process makes it hard to the applicants. All they have to do is to follow simple directions. All they have to do is read.
Is there a “RUSH” processing of NBI Clearance?
No, there’s no “RUSH” processing of NBI Clearance. If you don’t have a HIT, you can get your NBI Clearance immediately. But if you have a HIT, you will be asked to come back and claim it. You can’t pay for a special service such as “rush” processing so you can get it immediately.
Can I ask for a refund for the payment of NBI Clearance Fee?
It’s possible. But I didn’t hear any success story that someone was granted a refund by NBI Clearance. The process is very complicated.
But you can still try. The process is you have to go to the NBI Clearance Main Office and go to their Cashier. You can ask the help of the Customer Service there and ask how can you claim your refund.
I have an existing credit card debt which I didn’t pay. Will it reflect on my NBI Clearance?
No, only criminal cases are reflected in the NBI Clearance. Non payment of debt is not considered as criminal case.
Thanks for reading this article. If you still have question after searching the FAQ section, feel free to leave a comment down below!