NBI Clearance 2019 Updated Guide

August 29, 2016 10:21 am

NBI Clearance Renewal, this topic is around for a long time since the inception of this website. Heck, the process on how to apply for NBI Clearance Renewal is so simple but people still don’t get it how it can be done.

Obviously, NBI Clearance renewal is a process where the an applicant already have an existing NBI Clearance whether it’s expired or not applies for a new one.


In our previous article, we have discussed the easiest way to renew your NBI Clearance using the Quick Renewal feature of the website.

This is a new addition to the website where the applicant just enter few information found in his/her NBI Clearance, pay for the NBI Clearance Fees and wait for it to be delivered in the comforts of their home.


You may want to read our detailed article about the NBI Clearance Quick Renewal here.

The NBI Clearance Renewal is far different from the Quick Renewal we’ve mentioned earlier because its much cheaper. Plus, the conventional Renewal that we’re discussing here requires the applicant’s personal appearance.

Just to inform all the readers of this article, the steps provided below starts from scratch. This means that the applicant of NBI Clearance Online Renewal doesn’t have an NBI Clearance Online Account yet.


If you already have an account in NBI Clearance website, you may skip few steps of this tutorial.

Let’s start our tutorial in NBI Clearance Renewal!

NBI Clearance Renewal Account Registration

Go to the Official Website of NBI Clearance Online Services (https://clearance.nbi.gov.ph).


At the right side of your screen, make sure to check the ☑ YES to identify that your registration is an NBI Clearance Renewal.

Enter your First Name, Sur Name, Date of Birth and your OLD NBI ID Number.

Click the PROCEED button down below to continue your registration.

If your NBI Clearance ID Number was found in the NBI Clearance Database, it will show you this image saying “Data Successfully Retrieve”.

This means that you can proceed with the next step and your NBI Clearance can be renewed.

If your NBI Clearance ID Number was not found, it will show you this image stating that “The system cannot find the given NBI ID”.

This means that you can’t proceed with your NBI Clearance Renewal and must do an NBI Online Registration as a NEW Application.

If your NBI Clearance ID No. can’t be found in the database for whatever reasons, that means you won’t be able to renew your NBI Clearance and all you have to do apply as a NEW NBI Clearance Application.

We have written a detailed tutorial on how to apply for an NBI Clearance here as a solution to this error. You may want to check that out.

Going back to the tutorial, assuming that you have successfully retrieved your NBI Clearance ID no. It will display this “REGISTER” window where it will be automatically filled up with your details such as your Gender, Marital Status, Date of Birth and your Complete Name.


The last three field boxes are for you to fill up. Enter your email address and your nominated password.

Check the ☑ I ACCEPT TERMS OF SERVICE and press AGREE button.

Press the SIGN UP button.

NBI Clearance Renewal Application

You will be redirected to the the main dashboard of your NBI Clearance Online Account where you can see all the (already) filled up Application form.

You don’t have to fill up the application form anymore since this is an NBI Clearance Renewal and they already have your personal information.


Enter the Valid IDs you’ll bring. Make sure to bring two (2) valid IDs.

Press the “I Agree” button.

NBI Clearance Renewal Appointment Scheduling

The next steps will be scheduling your appointment in processing your NBI Clearance.

First, Select the NBI Branch from the drop down list. Second, select the dates and the time slots (AM/PM).


After scheduling your appointment with NBI Clearance Branch, select the payment option.

NBI Clearance Renewal Fee Payment

I suggest that you select the paying your NBI Clearance Fee thru 7-Eleven since its convenient.

It will show you a small window displaying the amount of NBI Clearance.

Click the Proceed To Payment button.

The next window will show you the Payment Reference Number. Take note of this and bring this to 7-Eleven.

Please note that the amount that you should be paying consist of NBI Clearance Fee (P130) + E-Payment Service (P25) + 7-Eleven Convenience Fee (P15) which totals to P170.

Just to make sure, ask the cashier how much is the final amount that you should be paying as the Convenience Fee varies depending on the Payment Center.

Keep the receipt as proof of your payment. Now, Log in back to your NBI Clearance Account and check if your payment is already reflected

You can do this by clicking the TRANSACTIONS Menu. You will see the status of your application.

If its PENDING, just wait for it to change status to PAID.


If you see that its PAID, you can click the DETAILS button to print your NBI Clearance Online Application.

Note that printing the application form is not mandatory. All you need to do is just take note or take a picture of the NBI Clearance Reference Number.

This tutorial is almost done. But before we go, we’ll discuss the final steps.

After the payment, the applicant needs to wait for his or her scheduled appointment to arrive.

Make sure to bring two (2) valid ID that will be presented as a requirement in applying for NBI Online Clearance Renewal.

You can also bring your own Philippine National ID or PhilSys ID or SSS ID. If you don’t have one yet, here’s the guide on how to apply.

When the day of the appointment arrives, make sure to be there on time. If you scheduled AM, arrive at the NBI branch 8AM to 12PM. While if you scheduled PM, be there 1PM to 4PM.

Photo capture and Biometrics will be done at the NBI Branch. It will usually take 5 to 10 minutes depending on the volume of the applicants.

The applicant will also have a chance to review all the personal information written on his or her NBI Clearance before it gets printed. Here’s the chance where you can correct or modify all the information written if you want it to be changed.

So there you have it, there’s our tutorial on how to apply for NBI CLEARANCE RENEWAL.


If you have a question, feel free to leave a comment down below!

750 thoughts on “NBI Clearance 2019 Updated Guide

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  • rowena laroco tavas says:

    I went to nbi and appears \with hit”and im worried what is this means?”””

  • janil bongato says:

    i have been hit when i got my NBI clearance yesterday. last year i have a unpaid internet bills.is there any possible because of this situition of not paying the bills?

  • rommel paragele says:

    HI good day po! ask ko lang po kasi dati na akong may NBI clearance way back 1994. Ngaun nag apply ako ulit ng nbi clearance and accidentally hit the button NEW instead of RENEW. Is it the cause why they stamp my receipt ng HIT?

  • Jean Raymundo says:

    hi ask ko lang po pano po pag my kaso na ung friend ko ibig bang sabihin nun hnd na sia pwd mag work ? or dpt aregluhin mna then magiging ok na ba ult ?

  • khrisna esperanzate says:

    hi ask ko lang po sana po may makasagot ng question ko regarding lang po sa pag kuha ng nbi clearance, ng kapatid ko may hit po kasi yung name nya pero alam naman namin na may on going syang kaso pero ito inaatend nya kasi akusasyon lang naman po sakanya yung kaso. dahil po ba dtito di na sya maaring kumuha ng nbi kahit hindi pa tapos ang kaso. kasi kinakailangan nya ho ito sa trabaho. bakit naman po ganun nalang nawalan sya ng karapatan na kumuha ng nbi. pinuntahan nya ito sa main ng nbi para maipaliwanag ang side nya kaso di sya binigyan ng verification kung bakit sya naka hold sa pagkuha ng nbi

  • Jiffy Babor says:

    Good morning, i once had a case filed on me by the police which is section 16. Republic act 6425 but after ive undergone rehabilitation for 6 months. The case was dropped and the court judge already ordered it. I was just wondering why do i still get a hit after the clearing of my case in the court? Waiting for your reply…JIFFY OTEYZA BABOR

  • Brian says:

    nagka ‘HIT’ aq since nagstart ang NBI online eClearance… nung first time ko mg apply okay naman and sa una q beses mg renew… but anyway kakare-new ko lng and i got ‘HIT’ again… so i got ten(10) working days to claim my NBI Clearance… I processed my eClearance here in NBI Naga City here in Bicol… I was advised to be back in July 16… but i going to manila on July 5 . . . Can I just claim it to any branch in manila?


    for how many years na kumukuha ako ng NBI clearance ay hindi nman ako na hi hit..before i go in abroad ok nman NBI ko.ngayun nagtanong ako via online application kng nag re renew cla ng old NBI sabi nila eh ndi daw cla nag re renew.so nag apply ako ng new NBI clearance..kya lng nung nsa releasing na ako pinapabalik ako w/ in 2 weeks…kailangan ko pa nman for my credentials for abroad,

  • Reden Gil Bagaoisan says:

    3 times na yata ako kumuha ng nbi clearance palagi na lng may hit name ko… pano ba maayos yan eh kelangan ko ng nbi clearance ngayon ng maaga,,,

  • kenney says:

    Yung anak ko po kasi kumuha june 30 kaso yung named nia was tagged nagkakaso po sya pero cleared naman paano po yun ? Pinapabalik nman po sya ng july 8 for saan processing po sya ? Please reply po wala po kasi ako alam dyan eh

  • kennley says:

    Pano po yung nagkaroon na ng kaso pero cleared nman po kumuha kasi yung anak ko knina eh na HIT sya eh na cleared naman po sa fiscal yung kaso nya makakakuha pa ba anak ko nun please reply kailangan na kasi ng anak ko sa work yung clearance eh

  • ron arcala says:

    sa tingin ko kaya nagtatagal ang release kz maraming na \HIT”kahit ako kanina lang kumuha first tym ko ma HIT list…naisip ko lang baka dahil sa online registration….kz nakailang ulit ako ng register kz nagkamali ako ng email add ko nung una…then gumawa ulit ako bago…then naka ilang ulit ako ng balik sa registration…tingin ko yun ang problema kaya nagkaron ako ng kapangalan….idea ko lang…”””

  • sasuke says:

    dami pala na hit. akala ko madali lang mgkuha nang nbi clearance kasi high tech na sila pagkatapos Hit pala ang name ko. after 15 days pa ako pabalikin. waste of time.

  • butchoy says:

    first time ko ma-experience yung sinasabi nilang \hit”6 companies na ang napasukan ko at ngayon lang ako napabalik sa NBI sobrang unique naman ang name ko kaya medyo worried ako after ko ma received ang resibo na may nakasulat na date sa likuran ng resibo kung kelan ko kukunin”””

  • Junerose Mendoza says:

    My name was tagged as HIT on the second time I have applied for NBI clearance. I applied on june 19, then they said I have to come back by 29. When I got there, after the long queue again, they said I have to wait until 3-4pm. But I can’t because I have work. And there’s no one who can get it for me. Until how many days can my nbi clearance available for pick up after it has been released?

  • linnaeus says:

    meron na kong receipt.. sa UN or NBI main office ko sya kinuha.. pwede ko bang ipa print yung mismong NBI CLearance sa Las PInas? kasi eto yung mas malapit samin.. reply po kayo asap.. thanks 🙂

  • *mark Reyes says:

    *pwede pa po ba makuha ung NBI clearance ko, kahit ilang months na ang nakalipas? dahil sa my HIT ako.plsss para po mabalikan ko. :'(

  • mark Reyes says:

    pwede pa po ba makuha ung NBI clearance ko, kahit ilang months na ang nakalipas? dahil sa my HIT ako.plsss para po mabalikan ko. :'(

  • Michael viloria says:

    Nbi un ave.. npakabgal ng proseso nyo wala nman pinagbagoMula step 3 payment yung pila npakagulo. Mas lumala paKayo para san yan biometrics na yan npakarami tao ang naabala sa npakabagal na proseso nyo.Lalo na yang quality control.na yan mgbbgay kayo ng # 1 to 200 Utang na loob sobra tagal nyo 3 hours na paghhntay koWala nangyari 40 pa lang ang nkkpasok ano oras na157# ko malaki abala para sa akin.sa mga tao my mgaPasok pa pls lang ayusin nyo nmn. Malabo pa kayo.sa.sabaw ng pusit..

  • Alex portugal says:

    Ask q lng po kung ano po dapat q gawin Hit po NBI q d2 aq abroad.,pAano aq makapag renew?

  • Conrad says:

    How about, i lost my nbi receipt? Can i still get my nbi clearance. Oh boy, where you na ksi recibo ka?!!!

  • zaggy says:

    I recently went to the NBI office and was told that I need to return because I got a \hit”. Is this something I should be worried about? I just recently arrived here in the Philippines in the beginning of June and so am unsure what to expect. Any advice would be helpful.”””

  • always hit says:

    always hit every time since 2010 until now kaka renue ko hit nanaman, 1 time they said to me go to the main office NBI taft ave. clear naman anonymous letter daw, yun daw ang nangyare hindi ko nga alam kung ano ba yun.sana may gawin naman sila para hindi pabalik balik ang tao sayang pamasahe oras at feeling mo kinakabahan ka, kahit wala ka naman kasalanan.

  • dhoi says:

    I understand na po kung bakit na Hit ako ngayong 2014, kasi kumuha ako ng NBI kahapon (June 24, 2014) at HIT ako!!!! siguro po kasi sa dating records nila? na ngayon ai binago na po….I understand naman po ang stituation kung ganun kahit nakakaubos ng pera sa byahe kasi malayo ang kinukunan pero naman po sana pag nag new system kayo uli dapat hindi na ganito kasi nkakapagod rin po. salamat po. at sana po ang mge personnel hindi dapat nangsisigaw ng mga kumukuha kung merun man po. salamat!

  • charry tamboong says:

    kumuha ng nbi clearance ang brother q sa province nmen hnd xa nabigyan kc meron daw xa kapangalan kya pnabalik xa after a wik pagbalik nya muntik n xa ikulong ng mga pulis kc meron daw xa kaso sa caloocan,.NAKAKAINIS LANG AT NKKABWISIT kc panu xa mgkakaron ng kaso s caloocan eh hnd nga xa umaalis sa mindoro,..tas kelangan pumunta xa sa caloocan para ayusin dw kaso nya,.anung klaseng NBI yan bsta kpangalan kulong agad hndi muna mag imbestiga?,pweding magkapangalan eh ung mukha nung totoong me kaso pareho ba?ausin nu nman trabaho nu para hnd kau nkkaperwisyo ng tao,..

  • blue says:

    its my first time to get HIT using my married name. Does it mean I have done wrong? pleae advice, im so anxious..

  • clash of clans unlimited gems for ipad says:

    Hi to every body, it’s my first pay a quick visit of this weblog; tis blog consists of amazing and genuinely fine data designed ffor visitors.


    i applied for nbi clearance last may,2015 and i was denied due to Hit reason twice they ask me to come back then they told me to go main NBI office for verification, why they are doing this, too much waste of time, effort, and money , i dont know any crime i have commited and the last time i applied for NBI clearance was 2013 and i got it in just one day without any problem. not even a hit . now im so disappointed and even worried and curious what seems to be the problem im facing . pls send me the reason why and if im facing any problem what advice u will give me so i know what i should do.

  • Frey Guarino says:

    The HIT should have been eliminated long ago after the modernization of the NBI Clearance. If you have a name sake out of 104 million, the bio metrics and other personal data that you’ve provided online should have been suffice to check if the two persons with the identical name is the same or not.What is the use of spending millions of pesos in upgrading and automating the system if simple algorithm cannot be done to further check HIT status within matter of seconds or minutes. There are a lot of parameters to check such as birthday, birthplace, parents’ name, fingerprint etc.

  • catherineanden says:

    kumuha po ako ngayon ng nbi kaya lng po hit ako..ok lng po b dalahin ko pagbalik ko sa nbi alimall dalahin ko po yun mga certificate of emplyoment ko para po katibayan n nagwork ako nun time na yun.kc po nag-apply po dati ng househelper natawag n po ako sa pagladyguard ko kaya d k n po nakuha yun biodata ko dun iapplyan ko sa househelper?

  • Hiori says:

    Pno po pg k hndi ko nkuha ngyun nbi ko hndi ko npunthn pwde p po b bukas

  • kim marson ibarra says:

    panu po bah ipabago ung spelling ng apelido q tama po ung nilagay q s form tas nung nkuha q po ung nbi q namli po ung spelling

  • Edna Mercado says:

    Paanu kung may hit ako at kailangan bumalik sa date na sinabi pwro nawala receipt ko? Mkukuha ko pa rin b nbi clearance ko?

  • mardielle pidlaoan aguas says:

    .. good evening po ma’am sir .. bakit po ganun .? nag-apply po ako ng nbi through online then kahapon po pumunta ako pero nagulat na lang po ako na may HIT ako .. eh last year naman po wala akong hit nung kumuha po ako nung dalaga pa po ako .. then ngayon kung kailan naman married na po ako bigla akong nagka-hit .. yan na lang po kasi ang kulang ko for travel abroad po .. sana po magawan po ng paraan kasi mahirap po magpabalik balik eh .. abala pa po yun para sa amin then kawawa naman din po ung 1month na baby ko kung ganun lagi .. paki ayos po sana mabuti ung system po ninyo .. tska sana po paki separate din ung mga online at walk in applicants para hindi po magulo sa pila .. useless lang din po kc ung mga bnbgay ninyong que number kung hndi po nasususnod .. thanks ..

  • roms says:

    every year akong kumukuha ng NBI wala namang hit LOCAL man o ABROAD, pero ngaung 2014 HIT ako, biometric na nga kung saan medyo inaasahan ng tao na mas masosolusyunan ang mga HIT problem lalo pang lumala.. nadamay pa ko. mukang error ang system ng NBI 2014. satingin nyo?

  • Robin L. Palaguyan says:

    Can i get my NBI clearance when my full name is same as the other?

  • brenda says:

    Hi good pm po….Mam sir nag apply po nbi online mama ko tapos di po namin napaprint kc cp lang ang gamit namin pero nakuha namin reg code…Nung pagpunta namin sa nbi office sabi magfill up daw sya ulit ng form kc d nga nia napaprint. Nung nirelease na ung clearance nea after a week, pareho po yung nakalagay na middle name nia at surname nia.Ganito po…Name: BelindaMiddleName: Guevarasurname: GuevaraHusbund’s Surname: BansilPero ang dapat po talaga ang middle name nia is QUICHO.Mali po pinrint nila..Ano po ba ang dapat gawin dito?maraming salamat po

  • pedra says:

    naiwala qo ung passport ko!!un bah ung reason bkit ako nagHIT sa NBI …bka ginamit pangalan ko!

  • Gevy says:

    bakit 18days sa akin sabi 8 working days ano bah talaga

  • Jan Christine Fajardo says:

    I’ve got hit! May i know what is the #3 stamp on the back of the receipt?

  • jeff says:

    what if i have a criminial record? i cant get a nbi clearance?

  • Nat says:

    hi sir/mam good afternoon ask lang po sana ako if meron pa po bang ibang paraan para mapa bilis ang pag kuha ko ng clearance? i need it before june 30 2015 kasi para sa us embassy kaso may hit po ako, actually may local NBI na ako last october 2014 ko lang kinuha, possible pa ba yun na maging proof yung old ko na clearance na na retrieve yung hit ko? please help me naman

  • dexter v. tabien says:


  • Rubie says:

    Paanu po dati kumuha n po ako ng NBI tapos po,hindi ko totoong pangalan,kasi po nd q alam name ko pero kelangan q ng NBI clearance para po s ID tapos po mga 10year’s n ata nakalipas pinalakad ko po ung Birth tsaka q lng nalaman totoong name ko.kaya kumuha po aq new NBI clearance para po matama ko yung maling name ko.anu po ang maging kaso ko? Salamt po

  • joseph says:

    sa nbi batangas,,maayos sila magpapila may logbook pa para alam mo ang number mo,,pero kapag lumabas na yung fixer hala..ayus lang na magulo na ang pila,,basta kumita lang sila,,kapag maayus ang itsura ng lalapit sakanila,at alam na malaki na malaki ang ibibigay hindi na magkaintindihan,,meron ngang 2000 ang binigay nung lalake maayus lang ang cleaeance nya,,aba hindi sila magkaintindihan,,may sumunod naman na lalake naki usap,, wala daw syang pambayad,,ayun nasigawan pa,,wag daw makulit,,nakakaawa naman ,,,SANA MAGAWAAN ITO NG PARAAN NG MGA NAKAKATAAS,,

  • joseph says:

    natatawa lang ako dun sa nakasabay ko ng clearance,,meron syang kapangalan,,theft pa ang kaso nung ka name nya,,itong guy ipinanganak ng 1984,taz ung kaname nya nagkakaso ng 1899,,ilang beses pa daw syang pinagpabalik balik,,tinanong pa daw sya kung sya daw un,,ay mga tanga,,

  • andrew says:

    Pwede pong malaman kung bk8 ang tagal ng nbi clerance na mairelease? Mghit po ung sakin pero now lng po ako ku2ha ng nbi clearance.?

  • Melody says:

    hello ask ko lang kasi hit po ako papa alik this june 25. prob ko po eh wala ako sa manila para kunin ngayung darating na june 25. pwede kaya ipakuha ko nlng and bigay ng authorization letter and copies of my govt. IDs? pls reply kung sino nka experiencr neto thank you

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