How to Apply NBI Clearance Online

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Author’s note: This post about NBI Clearance Online Application was updated on January 14, 2020.

NBI Clearance has become an important part of our lives. A few years ago, we had only one way to obtain a copy of the Clearance but everything changes for the better. Our Government, through the National Bureau of Investigation opened the opportunity for its applicants for an NBI Clearance online application which makes the entire process more efficient.

The big problem with the manual processing of NBI Clearance is that it is too slow (a perfect venue for Red Tape). The majority of the applicants is ranting about the long queue lines and it’s driving them crazy!

NBI Clearance Online can be easily done online and skip a few steps of the old manual way. It also eliminates the manual filling out of application forms since it can be done online. No more long queue lines. No more wasted time waiting for your turn. The NBI clearance online application eliminates 3 steps of the process, namely: Data Verification, Payment to the Cashier and Filling out the Application Form!

The only disadvantage or draw back from the new system is it delays you for a day because of the Scheduling Task as to when to visit your selected NBI Clearance Outlet where you process your NBI Clearance online application.

Let’s start our NBI Clearance Application journey.

In this tutorial, I assume you are a first time user and you don’t have an NBI Clearance account.

Register an Account with NBI Clearance Application Online

I want you to go to their website, its nbi-clearance.com.

How To Apply Nbi Clearance Online Nbi Clearance Website

Assuming you don’t have an account in NBI Clearance Online Application Website, on the right side of your screen you’ll see the “REGISTER” section (you may check out NBI Online Registration). Click the check box if you have an old NBI Clearance or not. For the purpose of this tutorial, we will select NO.

Once you checked the “NO” from the check box, the required fields will change. As shown in the image below, you are required to input all the required fields needed to complete the NBI Clearance Online account registration.

How To Apply Nbi Clearance Online Register New Account

Type in your Gender, Civil Status, Birth Date, Complete Name (First Name, Middle Name and Surname), your active/working email address and your assigned password.

Once done, click the “I ACCEPT TERMS OF SERVICE” check box. Another pop out window will appear. The message will tell you about the description of the service and privacy. You don’t have to read it, you can just skip reading and click the “I AGREE” button.

How To Apply Nbi Clearance Online Nbi Clearance Website Terms And Condition Agree

After you clicked the button, an important reminder will show up in your screen. The window will show you the details you have previously entered. Make sure to double check it because this is the last chance you will be able to edit it.

How To Apply Nbi Clearance Online Personal Information Confrimation

I suggest to read it line by line to check if you got it right. If you confirmed what you’ve written is correct, then press the “YES” button to proceed.

Log In to your NBI Clearance Account

How To Apply Nbi Clearance Online Nbi Clearance Sign Inlog In

Log in to your account by filling up the email address and the assigned password from the previous step.  Click the “SIGN IN” link at the right side of your screen.

After the confirmation of the details, it will redirect you to the NBI Clearance Application Dashboard. This will test if you have successfully registered your account. If you’re seeing the same screen as shown in the screenshot below, that means you’ve successfully registered an account with NBI Clearance.

Fill up and Submit your NBI Clearance Application Form

The next thing to do is to complete all the details needed in your NBI Clearance Online Application Form.

This is the place where you need to complete all the required Applicant’s information. Kindly complete all the needed details to proceed with the next step of NBI Clearance Application.

Enter the following details such as your Contact Details, Family Background and other information such as Educational Attainment, Occupation, Religion, Height, Weight, Complexion and your Identifying Marks if applicable.

How To Apply Nbi Clearance Online Nbi Clearance Applicants Information

You will be directed to this page, where you can view all the Personal Information you’ve just enter. Double check each item for errors.

Once completed, head down to the bottom of the screen and click the “SAVE INFORMATION”.

How To Apply Nbi Clearance Online Save Personal Information For Nbi Clearance

Now you’re almost done! Please note that the information you’ve entered above can be modified whenever you find any errors or mistake. In the upper right hand corner of the screen, there’s a button named “EDIT INFORMATION”. Just click it and you’ll be back again to NBI Clearance Applicant’s Information page where you can edit the incorrect information.

The next step would be the scheduling an appointment with NBI Clearance Appointment System.

At the upper right hand of your screen, there’s two button. The first one is the “APPLY FOR CLEARANCE” and the “EDIT INFORMATION” button.

How To Apply Nbi Clearance Online Apply For Clearance And Edit Information

We already know what the “EDIT INFORMATION” do when you click it right? So we’ll proceed with the next step.

Schedule an Appointment in NBI Clearance Outlet

Click the “APPLY FOR CLEARANCE” button!

After clicking the button, a confirmation window will appear asking you to provide the what ID you are presenting when applying for NBI Clearance. In this tutorial, I have chosen to present my Philippine Passport.

Write down the available Valid ID you have such as Driver’s License or Passport or anything that is accepted by NBI Clearance Branch.

How To Apply Nbi Clearance Online Valid Id To Present

Please note that you are required to bring a valid id for when applying for NBI Clearance. Valid IDs Accepted in Applying in NBI Clearance.

For the next window, make sure to read the Important Message and click the “Close” button.

You will be then redirected to another page where you must schedule an appointment with NBI Clearance. This way, you can select the date when you will be processing your NBI Clearance.

How To Apply Nbi Clearance Online Schedule An Nbi Clearance Appointment

Select the NBI Clearance Branch where you want to process your NBI Clearance. Just select the name of the NBI Branch from the drop down list.

Select your preferred date when you want to process your NBI Clearance. Schedule your NBI Clearance application by selecting your preferred schedule if its AM or PM. Click the blue boxes corresponding to the date you want to process your NBI Clearance as well as the schedule.

We’ll just tackle each section one by one. We’ll discuss first the NBI Clearance Branch.

In this section, what you need to do is to select the NBI Clearance branch where you want to process your NBI Clearance Application.

In my case, I will select the NBI Clearance Center Manila which is the main branch of NBI Clearance located at UN Avenue Manila.

How To Apply Nbi Clearance Online Select Date And Time For Nbi Clearance Application Appointment

You can type in the location to be able to quickly search the list for your preferred NBI Clearance Branch.

The next item on our list is the NBI Clearance appointment date and time of your application.

Just right below the NBI Clearance Branch, you will be presented will a calendar showing the time and the number of slots available on that day. Select your preferred date and time for your NBI Clearance Application.

The highlighted dates are days which the NBI Clearance branch accommodates applicants while the greyed out dates are unavailable. There are only two selection for the time of the application, AM and PM.

We’re almost done!

Right after setting an appointment, you will need to complete your NBI Clearance Application by paying the required NBI Clearance Fees.

Pay your NBI Clearance Online Application

As an NBI Clearance Applicant, you have four (6) options to choose how you will pay your NBI Clearance. These are through:

  • Banks (Over the Counter)
  • Banks (Online)
  • Mobile (Payment through GCASH)
  • Bayad Centers
  • Multipay
  • ECPay

For Over the Counter Payment in Banks – you need to go to accredited banks such as BDO, Metrobank and BPI to pay your NBI Clearance. In this type of Payment method for NBI Clearance, a service fee will be charged to your NBI Clearance. For BDO transactions, they charge an additional P25 for over the counter payment while P50 are charged when you pay through BPI.

For Bank Online Payment – you can pay online using your Online Banking app such as BDO Internet Banking, BPI Express Online, Chinabank Online, Metrobank Direct, RCBC Access one, Unionbank EON/Internet Banking & UCPB Connect. Just like over the counter payment, a service fee will be charged to your NBI Clearance. The amount varies from P40 to P100 depending on the Bank where you are transacting.

Mobile Payment – you can also pay using your GCASH. A service fee will be charged accordingly.

Bayad Centers – you can proceed and pay to various BAYAD CENTER outlets or to their partners like Cebuana Lhullier, SM Savemore, LBC, Robinsons, eBiz, Petnet, Landmark, Waltermart, Isetann, Sta. Lucia East Mall, USSC and selected branches of Villarica Pawnshop, Palawan Pawnshop, Prime Asia Pawnshop, 2go Express, Tambunting Pawnshop, Raquel Pawnshop, DIrect Agent 5, CVM Pawnshop, Sinag Pawnshop, San Roque Supermarket, Luzon Development Bank, Citystate Bank, Go Beyond Expectation Remittance Ci., and more. Just like the others, a service fee will be charged accordingly.
Don’t be confused on the service fee and your NBI Clearance fee. The final amount will be shown to you together with the NBI Clearance Payment Reference Number that you will present when you pay your NBI Clearance Application Online.

7-Eleven – I have written a separate tutorial on how to pay your NBI Clearance Application through 7-Eleven here.

Going back to the tutorial, click on the payment method you prefer. For this scenario, I will pay my NBI Clearance using the BANK OVER THE COUNTER method through BDO.
This window will appear, please read it carefully and click “PROCEED” button.

How To Apply Nbi Clearance Online Nbi Clearance Payment Details

The NBI Clearance website will show you the transactions summary of your NBI Clearance application. Click “PROCEED TO PAYMENT”.

Select your preferred Bank from the list. The NBI Clearance authorize the following banks to accept the NBI Clearance Payment, these are:

  • BDO
  • BPI
  • MetroBank
  • Robinsons Bank
  • Union Bank

I have selected BDO as my bank where I will pay my NBI Clearance Fee. It will show the reference number and the final amount which is P155.00.

You may click the link “view and save the instruction online” to view the payment instruction for your reference.

A reference number and the final amount that you need to pay for your NBI Clearance will be shown. In my case, the amount to be paid isP155.00.

How To Apply Nbi Clearance Online Nbi Clearance Reference Number

In case your wondering how it arrive at the P165 if the NBI Clearance is just only P115. Here’s the breakdown of theP155.00 payment would be P130 for the NBI Clearance, P25 for the NBI Clearance E-Payment Services and P25 Bank Service Fee.

You may save the NBI Clearance Payment instruction for your reference. If you don’t have a printer, you can just snap a photo of it from your mobile phone.

The important details here are the Reference Number, Account Number, Account Name, the BDO Deposit Reference No. and lastly the Amount. Please make sure to pay it in the bank before the Deadline indicated in the Payment Instruction.

Now go to the nearest BDO or any bank you have chosen to pay your NBI Clearance and pay the amount for your NBI Clearance Application.

Print NBI Clearance Application Form

After paying your NBI Clearance in BDO, make sure that you have your deposit slips.

Now, go back to the NBI Clearance Online application and log in to your account using your registered email address and password.

Go to the “TRANSACTION”. It can be found in the left side of the website.

You will see the previous NBI Clearance Application. If you haven’t paid your application, you can see the status that its “PENDING” just like in the image below.

But if you have already settled the payment, the status will change to “PAID“.

Now, you should print your NBI Clearance. Click on the Details button

Once this window appears, click on the button “PRINT APPLICATION FORM”. It will open another window

Here’s an example of the NBI Clearance Application Form Online.

Process your NBI Clearance

You may now process your NBI Clearance in their NBI Clearance Office.

Some useful advice:

  • Bring Two (2) Valid Identification Cards.
  • Make sure to follow the appropriate dress code allowed in the NBI Clearance Outlets so that they will let you in without any problem.
  • Bring the printed NBI Clearance Application form, the one which I’ve shown a while ago.

When you arrive in the gate of NBI Main, or any of its satellite offices, don’t waste your time. Ask an NBI Personnel currently stationed to assist the NBI Clearance Applicants right away. Ask them that you are an NBI Clearance ONLINE applicant. He or she will give you some directions where to proceed so listen carefully.

Have your picture taken then the Biometrics will be the next step. The two steps will be too easy for you, right? No need for a thorough explanation for this!

The last step would be the issuance of your NBI Clearance. This is where you go to the printing facilities of NBI Clearance and receive your fresh-from-the-printer NBI Clearance!

Congratulations! You just successfully applied for your NBI Clearance! Do you have anything to say to us? Let us know in the comments!

P.SWe have recently published an updated guide on how to apply for NBI Clearance Online in 2019, you might as well read it. We also included Frequently Asked Questions that you can refer to if you have questions to ask. (https://www.nbiclearance.org/how-to-apply-nbi-clearance-online-2019/)

About the author

NBI Clearance Admin

NBI Clearance Online Admin is the main author of this website. The author solely discusses/writes everything about NBI Clearance Online Application process. If you have any questions, you may leave a comment in the comment section down below.

6,020 comments

  • meron po akong old NBI record year 1999 at single pa po ako nun ngayon po marriage na po . apply clearance or edit information po ba yung gagawin ko po Salamat po sa inyong pagtugon

  • I have followed the steps but i got stock on register! Everytime I enter my email address it says “email has been taken” i created 2new email addressesa but it does not proceed. what is going on here ? please help.

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  • Hello po, I have two cartillage ear piercing po (last December pa) pero hindi ko pa po kaya tanggalin kasi masakit pa, pwede parin po ba ako magpapic during my nbi appointment?

  • Hello po, gusto ko sanang i renew yong nbi clearance ko kasi nag expired na. Ang problema nakalimutan ko ang account kaya hindi ako maka access at makapag renew. Maari nyo po ba akong tulungan upang ma access ko na ulit yong acc ko? Maraming salamat po.

    • Pwede nyo pong i FORGOT Password ang account nyo. Magsesend po ito ng reset link sa inyong email address para mareset nyo ang inyong password.

      Kung di nyo na po maaccess ang inyong email, Magregister ka nalang po ng bagong account. Wala pong problema yun.

  • Hello, magadang gabi po. Gusto ko sana i renew yong nbi clearance ko kasi nag expire na. Ang problema nakalimutan ko ang account ko. Paano ko po ba ma aaccess ulit ang account ko para makapag renew na po ako? I need to renew it ASAP. Thank you for hearing my concern. Maghihintay ako sa response.

    • Ibig sabihin po nun eh wala sa database ung nbi id number nyo. Same process lang din naman ung renewal at new application ng nbi clearance. May konting dagdag lang na need mo ulit magfill up ng application form.

  • gud am po, puro tuturial po nababasa ko wala po ung form kung saan ka mag aapply talaga ng NBI? parang sa DFA andun n agad sana, thanx

  • Hello. It would be very beneficial to have a mobile view – friendly/platform of the online registration. I was about to take the online registration but I am stuck in viewing the list of valid IDs to present. I tried rotating the view of my phone, opening it to another browser and requesting for desktop view but I still encounter the same problem.

    Still, I’m happy that their is an online registration for getting an NBI Clearance. I’ll just try opening it from a desktop computer.

    Thank you for hearing my concern.
    God bless!!!

  • Hello Miss Kat. Gusto ko sanang itanong kong bakit yung apelyedo ko parin sa pagka dalaga ang nag appear eh nilagay ko naman surname ng husband ko. Okay lang po ba yan kasi MARRIED status na yung enapply ko but in result hindi lumabas yung maaried surname ko, Hoping for your response. Thank you

  • Dear sir/madam,

    I am recently aquitted to my criminal case. My question is, should i use also this online application and bring my aquittal documents to get NBI CLEARANCE? or should i bring my aquittal document directly to main office of NBI at U.N. Avenue for clearing my name first before i use this online NBI CLEARANCE application?Thanks

    Thanks,
    Gabriel

  • why i takes 8days to get NBI Clearance? I applied today July 26, 2019 at NBI Quezon City Hall and they ask me to rerurn after 8 days to get my NBI Clearance. why 8days?

  • No. Its not that useless po as you may see it. Kung nag apply ka ng nbi clearance certificate for the purpose of changing marital status, nka indicate/nkprint p rin ung married records mo clearance certificate not just ung maiden name mo . Likewise po, at the same time, ngchange n rin po yung marital status sa nbi database po. Good day po and thank you.

    • Actually main purpose is changing name, not just changing status.

      And to add, another account was made for that married name so it already is completely separate record, with your maiden name tying you to your currently maiden account.
      That is why every time now that you have to renew your NBI Clearance, you will always have a HIT status because it is the same name as your Maiden.

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