How to Apply NBI Clearance Online

October 1, 2018 10:25 am

Author’s note: This post about NBI Clearance Online Application was updated on January 14, 2020.

NBI Clearance has become an important part of our lives. A few years ago, we had only one way to obtain a copy of the Clearance but everything changes for the better. Our Government, through the National Bureau of Investigation opened the opportunity for its applicants for an NBI Clearance online application which makes the entire process more efficient.

The big problem with the manual processing of NBI Clearance is that it is too slow (a perfect venue for Red Tape). The majority of the applicants is ranting about the long queue lines and it’s driving them crazy!

NBI Clearance Online can be easily done online and skip a few steps of the old manual way. It also eliminates the manual filling out of application forms since it can be done online. No more long queue lines. No more wasted time waiting for your turn. The NBI clearance online application eliminates 3 steps of the process, namely: Data Verification, Payment to the Cashier and Filling out the Application Form!

The only disadvantage or draw back from the new system is it delays you for a day because of the Scheduling Task as to when to visit your selected NBI Clearance Outlet where you process your NBI Clearance online application.

Let’s start our NBI Clearance Application journey.

In this tutorial, I assume you are a first time user and you don’t have an NBI Clearance account.

Register an Account with NBI Clearance Application Online

I want you to go to their website, its

How To Apply Nbi Clearance Online Nbi Clearance Website

Assuming you don’t have an account in NBI Clearance Online Application Website, on the right side of your screen you’ll see the “REGISTER” section (you may check out NBI Online Registration). Click the check box if you have an old NBI Clearance or not. For the purpose of this tutorial, we will select NO.

Once you checked the “NO” from the check box, the required fields will change. As shown in the image below, you are required to input all the required fields needed to complete the NBI Clearance Online account registration.

How To Apply Nbi Clearance Online Register New Account

Type in your Gender, Civil Status, Birth Date, Complete Name (First Name, Middle Name and Surname), your active/working email address and your assigned password.

Once done, click the “I ACCEPT TERMS OF SERVICE” check box. Another pop out window will appear. The message will tell you about the description of the service and privacy. You don’t have to read it, you can just skip reading and click the “I AGREE” button.

How To Apply Nbi Clearance Online Nbi Clearance Website Terms And Condition Agree

After you clicked the button, an important reminder will show up in your screen. The window will show you the details you have previously entered. Make sure to double check it because this is the last chance you will be able to edit it.

How To Apply Nbi Clearance Online Personal Information Confrimation

I suggest to read it line by line to check if you got it right. If you confirmed what you’ve written is correct, then press the “YES” button to proceed.

Log In to your NBI Clearance Account

How To Apply Nbi Clearance Online Nbi Clearance Sign Inlog In

Log in to your account by filling up the email address and the assigned password from the previous step.  Click the “SIGN IN” link at the right side of your screen.

After the confirmation of the details, it will redirect you to the NBI Clearance Application Dashboard. This will test if you have successfully registered your account. If you’re seeing the same screen as shown in the screenshot below, that means you’ve successfully registered an account with NBI Clearance.

Fill up and Submit your NBI Clearance Application Form

The next thing to do is to complete all the details needed in your NBI Clearance Online Application Form.

This is the place where you need to complete all the required Applicant’s information. Kindly complete all the needed details to proceed with the next step of NBI Clearance Application.

Enter the following details such as your Contact Details, Family Background and other information such as Educational Attainment, Occupation, Religion, Height, Weight, Complexion and your Identifying Marks if applicable.

How To Apply Nbi Clearance Online Nbi Clearance Applicants Information

You will be directed to this page, where you can view all the Personal Information you’ve just enter. Double check each item for errors.

Once completed, head down to the bottom of the screen and click the “SAVE INFORMATION”.

How To Apply Nbi Clearance Online Save Personal Information For Nbi Clearance

Now you’re almost done! Please note that the information you’ve entered above can be modified whenever you find any errors or mistake. In the upper right hand corner of the screen, there’s a button named “EDIT INFORMATION”. Just click it and you’ll be back again to NBI Clearance Applicant’s Information page where you can edit the incorrect information.

The next step would be the scheduling an appointment with NBI Clearance Appointment System.

At the upper right hand of your screen, there’s two button. The first one is the “APPLY FOR CLEARANCE” and the “EDIT INFORMATION” button.

How To Apply Nbi Clearance Online Apply For Clearance And Edit Information

We already know what the “EDIT INFORMATION” do when you click it right? So we’ll proceed with the next step.

Schedule an Appointment in NBI Clearance Outlet

Click the “APPLY FOR CLEARANCE” button!

After clicking the button, a confirmation window will appear asking you to provide the what ID you are presenting when applying for NBI Clearance. In this tutorial, I have chosen to present my Philippine Passport.

Write down the available Valid ID you have such as Driver’s License or Passport or anything that is accepted by NBI Clearance Branch.

How To Apply Nbi Clearance Online Valid Id To Present

Please note that you are required to bring a valid id for when applying for NBI Clearance. Valid IDs Accepted in Applying in NBI Clearance.

For the next window, make sure to read the Important Message and click the “Close” button.

You will be then redirected to another page where you must schedule an appointment with NBI Clearance. This way, you can select the date when you will be processing your NBI Clearance.

How To Apply Nbi Clearance Online Schedule An Nbi Clearance Appointment

Select the NBI Clearance Branch where you want to process your NBI Clearance. Just select the name of the NBI Branch from the drop down list.

Select your preferred date when you want to process your NBI Clearance. Schedule your NBI Clearance application by selecting your preferred schedule if its AM or PM. Click the blue boxes corresponding to the date you want to process your NBI Clearance as well as the schedule.

We’ll just tackle each section one by one. We’ll discuss first the NBI Clearance Branch.

In this section, what you need to do is to select the NBI Clearance branch where you want to process your NBI Clearance Application.

In my case, I will select the NBI Clearance Center Manila which is the main branch of NBI Clearance located at UN Avenue Manila.

How To Apply Nbi Clearance Online Select Date And Time For Nbi Clearance Application Appointment

You can type in the location to be able to quickly search the list for your preferred NBI Clearance Branch.

The next item on our list is the NBI Clearance appointment date and time of your application.

Just right below the NBI Clearance Branch, you will be presented will a calendar showing the time and the number of slots available on that day. Select your preferred date and time for your NBI Clearance Application.

The highlighted dates are days which the NBI Clearance branch accommodates applicants while the greyed out dates are unavailable. There are only two selection for the time of the application, AM and PM.

We’re almost done!

Right after setting an appointment, you will need to complete your NBI Clearance Application by paying the required NBI Clearance Fees.

Pay your NBI Clearance Online Application

As an NBI Clearance Applicant, you have four (6) options to choose how you will pay your NBI Clearance. These are through:

  • Banks (Over the Counter)
  • Banks (Online)
  • Mobile (Payment through GCASH)
  • Bayad Centers
  • Multipay
  • ECPay
  • 7-Eleven

For Over the Counter Payment in Banks – you need to go to accredited banks such as BDO, Metrobank and BPI to pay your NBI Clearance. In this type of Payment method for NBI Clearance, a service fee will be charged to your NBI Clearance. For BDO transactions, they charge an additional P25 for over the counter payment while P50 are charged when you pay through BPI.

For Bank Online Payment – you can pay online using your Online Banking app such as BDO Internet Banking, BPI Express Online, Chinabank Online, Metrobank Direct, RCBC Access one, Unionbank EON/Internet Banking & UCPB Connect. Just like over the counter payment, a service fee will be charged to your NBI Clearance. The amount varies from P40 to P100 depending on the Bank where you are transacting.

Mobile Payment – you can also pay using your GCASH. A service fee will be charged accordingly.

Bayad Centers – you can proceed and pay to various BAYAD CENTER outlets or to their partners like Cebuana Lhullier, SM Savemore, LBC, Robinsons, eBiz, Petnet, Landmark, Waltermart, Isetann, Sta. Lucia East Mall, USSC and selected branches of Villarica Pawnshop, Palawan Pawnshop, Prime Asia Pawnshop, 2go Express, Tambunting Pawnshop, Raquel Pawnshop, DIrect Agent 5, CVM Pawnshop, Sinag Pawnshop, San Roque Supermarket, Luzon Development Bank, Citystate Bank, Go Beyond Expectation Remittance Ci., and more. Just like the others, a service fee will be charged accordingly.
Don’t be confused on the service fee and your NBI Clearance fee. The final amount will be shown to you together with the NBI Clearance Payment Reference Number that you will present when you pay your NBI Clearance Application Online.

7-Eleven – I have written a separate tutorial on how to pay your NBI Clearance Application through 7-Eleven here.

Going back to the tutorial, click on the payment method you prefer. For this scenario, I will pay my NBI Clearance using the BANK OVER THE COUNTER method through BDO.
This window will appear, please read it carefully and click “PROCEED” button.

How To Apply Nbi Clearance Online Nbi Clearance Payment Details

The NBI Clearance website will show you the transactions summary of your NBI Clearance application. Click “PROCEED TO PAYMENT”.

Select your preferred Bank from the list. The NBI Clearance authorize the following banks to accept the NBI Clearance Payment, these are:

  • BDO
  • BPI
  • MetroBank
  • Robinsons Bank
  • Union Bank

I have selected BDO as my bank where I will pay my NBI Clearance Fee. It will show the reference number and the final amount which is P155.00.

You may click the link “view and save the instruction online” to view the payment instruction for your reference.

A reference number and the final amount that you need to pay for your NBI Clearance will be shown. In my case, the amount to be paid isP155.00.

How To Apply Nbi Clearance Online Nbi Clearance Reference Number

In case your wondering how it arrive at the P165 if the NBI Clearance is just only P115. Here’s the breakdown of theP155.00 payment would be P130 for the NBI Clearance, P25 for the NBI Clearance E-Payment Services and P25 Bank Service Fee.

You may save the NBI Clearance Payment instruction for your reference. If you don’t have a printer, you can just snap a photo of it from your mobile phone.

The important details here are the Reference Number, Account Number, Account Name, the BDO Deposit Reference No. and lastly the Amount. Please make sure to pay it in the bank before the Deadline indicated in the Payment Instruction.

Now go to the nearest BDO or any bank you have chosen to pay your NBI Clearance and pay the amount for your NBI Clearance Application.

Print NBI Clearance Application Form

After paying your NBI Clearance in BDO, make sure that you have your deposit slips.

Now, go back to the NBI Clearance Online application and log in to your account using your registered email address and password.

Go to the “TRANSACTION”. It can be found in the left side of the website.

You will see the previous NBI Clearance Application. If you haven’t paid your application, you can see the status that its “PENDING” just like in the image below.

But if you have already settled the payment, the status will change to “PAID“.

Now, you should print your NBI Clearance. Click on the Details button

Once this window appears, click on the button “PRINT APPLICATION FORM”. It will open another window

Here’s an example of the NBI Clearance Application Form Online.

Process your NBI Clearance

You may now process your NBI Clearance in their NBI Clearance Office.

Some useful advice:

  • Bring Two (2) Valid Identification Cards.
  • Make sure to follow the appropriate dress code allowed in the NBI Clearance Outlets so that they will let you in without any problem.
  • Bring the printed NBI Clearance Application form, the one which I’ve shown a while ago.

When you arrive in the gate of NBI Main, or any of its satellite offices, don’t waste your time. Ask an NBI Personnel currently stationed to assist the NBI Clearance Applicants right away. Ask them that you are an NBI Clearance ONLINE applicant. He or she will give you some directions where to proceed so listen carefully.

Have your picture taken then the Biometrics will be the next step. The two steps will be too easy for you, right? No need for a thorough explanation for this!

The last step would be the issuance of your NBI Online Clearance. This is where you go to the printing facilities of NBI Clearance and receive your fresh-from-the-printer NBI Clearance!

Congratulations! You just successfully applied for your NBI Clearance! Do you have anything to say to us? Let us know in the comments!

P.SWe have recently published an updated guide on how to apply for NBI Clearance Online in 2019, you might as well read it. We also included Frequently Asked Questions that you can refer to if you have questions to ask. (

NBI Clearance Online

6,060 thoughts on “How to Apply NBI Clearance Online

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  • maricar laowisin nunez says:

    panu po mag apply online?

  • Manuel S. Montero says:

    How to apply NBI clearance for abroad ?

  • Renante V. Elorde says:


  • fil silvs says:

    NBI renewal for overseas worker, please provide guidance how to do it online. Will NBI send us the renewed clearance through mail ? Please advise

  • Rosalinah says:

    Hai Good evening po…bakit po hind ako maka pasok sa website? kahit ilan subok akong pumaosk hind po ako maka pasok… ano ho ba dapat gawin? lageng sagot ay because of cloud fare…

  • Mary-ann Marcos Ulep says:

    I filled up already the forms and done fingerprints here at Hong Kong Philippines conaulate. I will just submit the forms and secure for NBI certificate. How to apply for appointment schedule? Thank you

  • Che says:

    Paano kapag pure filipino naman pero American nga lang yung citizenship? Anong mga dapat gawin para maasikaso yung NBI Clearance? May mga dapat bang supporting documents na dalhin? Thanks.

  • myra says:

    hi, po nag.apply aq online i put my middle name “maño” and when i went to nbi office they print out “mano” only, they didn’t ask me to check my info so akala ko po tama na ung nandun na info, so nakauwi na po aq. ano po gagawin ko?

  • nicole says:

    san po nakukuha ung PIN

  • antonio vicentuan jr says:

    just fill up the form. what is the next step. tnx

  • Abigael says:

    Hi!!! What type of NBI should I choose for the passport? New applicant for passport, I don’t know if I’ll tick the immigration requirement or passport renewal, pero po kasi bago palang po ako kukuha ng passport. Thanks!

    • DFA says:

      Abigael, passport application does not require an NBI clearance.

  • Jeniccaannesanchez says:

    Gudam po pano po mag online form

  • nurhida says:

    Morning po.ndi q po alam qng pano mg apply sa online form.first time q pa pi

  • summer may says:

    Goodday po, mag reNew po sana ako ng NBI ko. this coming 1st week of april 2017, itatanung ko lang po kung need ko parin mag online ? OFW po ako at akoy kumuha na ng NBI form dito sa pag uwi ko po kailangan ko parin bang mag online? please i need ur reply.thanks.

  • Poltolitz says:

    Good morning sir/madame, paano kng my hit makuha rn ba agad, saan ako pupunta? thank you

  • angpol says:

    Mahirap di malinaw ang instruction katulad ng PIN kelangan 6 character lng pag kulang or sobra di pwede, birth ng place ng parents kelangan province lng wlang town or barangay, hay naku natapos ko rn pero naglagasan mga buhok ko kaya ngaun panot na ako!

  • Kimberly Morales says:

    Wala po akong nakikita na apply for clearance after nong natapos ko po yung pagfill up ng application form. Bakit ganun? So ano pong gagawin ko? Reply asap! Thank you po.

  • Tony says:

    Hello NBI, ang hirap naman itong site ninyo. Saan ba ako mag sign up? Sabi ng instructions may lumalabas na sign up, saan banda? Hay nako, kung ano kahirap magpila ganon din kahirap maghanap ng sign up pra makalog in. So what is the difference between applying online and queuing line, wala both are difficult?

  • Tony says:

    Hello Paano po mag sign up?

  • Justiza rechie Roca says:

    Apply NBI


    Hi, I want to renew my NBI clearance but the old copy that I have was still for my maiden name.Now, since I am married already and have changed my surname how will I go through the process of renewing my NBI clearance?Is it still online or I need to personally go to the NBI branch and have it manually processed there along with my marriage certificate?Hope you could help me with this.Thanks a lot.

    • iris fermin says:

      Hi we had a same scenario. are you done with your NBI application? what did you do to change your surname? Thank you.. 🙂

    • iris fermin says:

      Hi we had a same scenario. are you done with your NBI application? what did you do to change your surname? Thank you..

  • angelica says:

    ask kulang po kung paano mag sign ng application form..

  • john mark says:

    pano po pg walang middle name?ayaw po kc maprocess sa online registration…

  • Marilyn Ulep Tolentino says:

    I had renewed my nbi several times but i lost all my files. I need to renew but i dont have my old copy anymore. What shall i do? Please advise, thank you!

  • genaro margarito galang says:

    Ask Lang po, just apply my nbi and follow it up yesterday, but pinabanalik nila ako for another 14 working days because I’m “hit” paano Ko po malalaman kung ano Kasi Ko since wala naman ako alam na kaso ko

    • Jane says:

      Hi Sir, baka may kapagalan lang kayo 🙂

  • liza bugtong palmero says:

    hello po!! bali mag aaply po ako ng bagong NBI clearance kasi po nagkamali ung middle name ko na nailagay . ano po ba ang dapat kong gawin.. salamat!

  • Merla garcia says:

    Hello po renewal po ako ng nbi ,appointment ko po is on feb 1,2017 (nklgy po sa application form ko valid til January 24,2017 ng registered po ako last January 9,,ok lng po b un pgpunta doon ng asawa ko

  • Kulas says:

    San po makakakuha ng NBI FingerPrint / Sundry Card? Need po kasi para sa Qatar Police Clearance application. Thanks in advance

  • Dione Elinon says:

    im not receiving anything from nbi since yesterday help please.

  • Melvin Flores says:

    Nag online application ako sa nbi then ok naman lahat nabayaran ko rin sa cebuana pag punta ko sa place ng nbi Robinson Dasma yun kasi yung napili ko na place pero pag dating ko doon hindi raw sila natanggap ng online application don dahil marami raw nakapila eh complete naman ako dala ko pa nga yung resibo ng cebuana. Pinapupunta ako sa nbi tagaytay don daw walang pila. Eh sa Robinson Dasma ako nakalagay. Wait for your reply sa email add ko thanks!

  • Poj says:

    hi. i missed my appointment date (Jan.13) at Robinson Gale due to unforseen circumstances. i already paid online. what do i do next? can i just go there and get a number? i’ve tried finding appointment resked options on their website, but i can’t find any. please help as it worries me that what i paid for will be lost.TY



  • Ana says:

    how long do they send you the “activation Email” to proceed the application?

  • dale says:

    I decided for Delivery transaction last january 11 2017, but up to now I did not yet received my nbi renewal. Can you please tell me what to do next. thank you

    • monic says:

      hello,ask ko lng kung nareceive mo na nbi clearance mo..ksi may pagkasimilarity situation natin kso sa akin naman ay 12 days na ang nakalipas pero d q pa rin natatanggap nbi q..

    • haaaaay! says:

      Paki basa nalang po ang instruction or tutorial sa taas para po sa katanungan nyo,

  • april says:

    anyone pls help me what is the exact website for nbi? i tried but its routing me somewhere . thanks

    • DIAKOTANGA says:


  • Melanie arcega says:

    Apply NBI clearance

  • landing arcega says:

    Apply NBI clearance

  • joanna lavado says:

    HOW TO APPLY nbi clearance new registration

  • Rochelle says:

    Hi! I asked for somebody to do the appointment for me, but I dont know on where nbi outlet to go for my clearance, please help…

  • Jayson says:

    Wla po sinisend sa email ko? Help please.

  • ricalen says:

    hello! my ask lng po ako ,, tapos na po ako sa pic and fingerprints po kaso nahit po name ko 8 days pa po makukuha… luluwas po ako mnila pwede ko po ba get sa ibang nbi branch ung nbi clearance ko po ?

  • ANGELA says:

    Hi bakit error pa din po til’ now? ganun pa din po ba? kanin pa po ako nagreregister ayaw p din. laging error,

  • mariel ann says:

    bakit wala pdn pong sinisend sa email ko?

  • Monsi says:

    Is it possible to get 2 or more copies of NBI clearance with different purposes? Like for example, one purpose is for local employment and the other purpose is for visa or passport?

  • Vernalyn geroy says:

    Gud day po panu pp bbq pag d n ka punta s apoiment pero n ka bayad n po.k lng po sasl su2nod n kyo tnz po

  • ria says:

    Hi matagal na po ako hindi nakapagrenew ng NBI since 2007.Am I good as a new applicant?

  • maritoni says:

    hello po good morning bakit po ganon i have account na po pero ayaw nyang mag sign in

  • Jenny Burton says:

    pano po pag nakapagbayad nako, tpos dun ko lang po nakita na may mali po sa application form ko, ex. po yung height. pwede ko pa po bang baguhin yung information bago i-print?

  • khaleesi says:

    Hi! Pano po mag-renew ng nbi clearance? May account na po kasi ako, pero pag nagsa-sign in po ako walang namang lumalabas na menu for option if NEW OR RENEWAL. Profile agad ang pinapakita pagka-signed in, sa profile ko NEW parin ang Application Type ko. Thanks ng marami! 😀

    • NATURe's Spring says:

      same problem here! please help us nmn oh.

  • Ceres says:

    Website went through another update. Only the “Cancel” button is available and I’m unable to change my other details as well as pick a schedule. Unless the clearance website is also on holiday vacation then I guess nothing I can do..or perhaps if they haven’t really fixed it yet completely. I need that clearance soon for passport renewal but still not sure when they will fix this especially when you can no longer apply for it walk-in.

    • Dijay says:

      Same us po :3 cancel button lang ang uma-appear sa nbi clearance kaya hindi ako makapag set nang schedule when getting nbi :/ sabi po sa nabasa kong source may problem ang system nila kasi kaka new year lang maybe contact nalang daw po sa left side yung mga number nang nbi

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