How to Apply NBI Clearance Online

October 1, 2018 10:25 am

Author’s note: This post about NBI Clearance Online Application was updated on January 14, 2020.

NBI Clearance has become an important part of our lives. A few years ago, we had only one way to obtain a copy of the Clearance but everything changes for the better. Our Government, through the National Bureau of Investigation opened the opportunity for its applicants for an NBI Clearance online application which makes the entire process more efficient.


The big problem with the manual processing of NBI Clearance is that it is too slow (a perfect venue for Red Tape). The majority of the applicants is ranting about the long queue lines and it’s driving them crazy!

NBI Clearance Online can be easily done online and skip a few steps of the old manual way. It also eliminates the manual filling out of application forms since it can be done online. No more long queue lines. No more wasted time waiting for your turn. The NBI clearance online application eliminates 3 steps of the process, namely: Data Verification, Payment to the Cashier and Filling out the Application Form!


The only disadvantage or draw back from the new system is it delays you for a day because of the Scheduling Task as to when to visit your selected NBI Clearance Outlet where you process your NBI Clearance online application.

Let’s start our NBI Clearance Application journey.

In this tutorial, I assume you are a first time user and you don’t have an NBI Clearance account.


Register an Account with NBI Clearance Application Online

I want you to go to their website, its

How To Apply Nbi Clearance Online Nbi Clearance Website

Assuming you don’t have an account in NBI Clearance Online Application Website, on the right side of your screen you’ll see the “REGISTER” section (you may check out NBI Online Registration). Click the check box if you have an old NBI Clearance or not. For the purpose of this tutorial, we will select NO.

Once you checked the “NO” from the check box, the required fields will change. As shown in the image below, you are required to input all the required fields needed to complete the NBI Clearance Online account registration.

How To Apply Nbi Clearance Online Register New Account

Type in your Gender, Civil Status, Birth Date, Complete Name (First Name, Middle Name and Surname), your active/working email address and your assigned password.

Once done, click the “I ACCEPT TERMS OF SERVICE” check box. Another pop out window will appear. The message will tell you about the description of the service and privacy. You don’t have to read it, you can just skip reading and click the “I AGREE” button.

How To Apply Nbi Clearance Online Nbi Clearance Website Terms And Condition Agree

After you clicked the button, an important reminder will show up in your screen. The window will show you the details you have previously entered. Make sure to double check it because this is the last chance you will be able to edit it.

How To Apply Nbi Clearance Online Personal Information Confrimation

I suggest to read it line by line to check if you got it right. If you confirmed what you’ve written is correct, then press the “YES” button to proceed.

Log In to your NBI Clearance Account

How To Apply Nbi Clearance Online Nbi Clearance Sign Inlog In

Log in to your account by filling up the email address and the assigned password from the previous step.  Click the “SIGN IN” link at the right side of your screen.

After the confirmation of the details, it will redirect you to the NBI Clearance Application Dashboard. This will test if you have successfully registered your account. If you’re seeing the same screen as shown in the screenshot below, that means you’ve successfully registered an account with NBI Clearance.

Fill up and Submit your NBI Clearance Application Form

The next thing to do is to complete all the details needed in your NBI Clearance Online Application Form.

This is the place where you need to complete all the required Applicant’s information. Kindly complete all the needed details to proceed with the next step of NBI Clearance Application.

Enter the following details such as your Contact Details, Family Background and other information such as Educational Attainment, Occupation, Religion, Height, Weight, Complexion and your Identifying Marks if applicable.

How To Apply Nbi Clearance Online Nbi Clearance Applicants Information

You will be directed to this page, where you can view all the Personal Information you’ve just enter. Double check each item for errors.

Once completed, head down to the bottom of the screen and click the “SAVE INFORMATION”.

How To Apply Nbi Clearance Online Save Personal Information For Nbi Clearance

Now you’re almost done! Please note that the information you’ve entered above can be modified whenever you find any errors or mistake. In the upper right hand corner of the screen, there’s a button named “EDIT INFORMATION”. Just click it and you’ll be back again to NBI Clearance Applicant’s Information page where you can edit the incorrect information.

The next step would be the scheduling an appointment with NBI Clearance Appointment System.

At the upper right hand of your screen, there’s two button. The first one is the “APPLY FOR CLEARANCE” and the “EDIT INFORMATION” button.

How To Apply Nbi Clearance Online Apply For Clearance And Edit Information

We already know what the “EDIT INFORMATION” do when you click it right? So we’ll proceed with the next step.

Schedule an Appointment in NBI Clearance Outlet

Click the “APPLY FOR CLEARANCE” button!

After clicking the button, a confirmation window will appear asking you to provide the what ID you are presenting when applying for NBI Clearance. In this tutorial, I have chosen to present my Philippine Passport.

Write down the available Valid ID you have such as Driver’s License or Passport or anything that is accepted by NBI Clearance Branch.

How To Apply Nbi Clearance Online Valid Id To Present

Please note that you are required to bring a valid id for when applying for NBI Clearance. Valid IDs Accepted in Applying in NBI Clearance.


For the next window, make sure to read the Important Message and click the “Close” button.

You will be then redirected to another page where you must schedule an appointment with NBI Clearance. This way, you can select the date when you will be processing your NBI Clearance.

How To Apply Nbi Clearance Online Schedule An Nbi Clearance Appointment

Select the NBI Clearance Branch where you want to process your NBI Clearance. Just select the name of the NBI Branch from the drop down list.

Select your preferred date when you want to process your NBI Clearance. Schedule your NBI Clearance application by selecting your preferred schedule if its AM or PM. Click the blue boxes corresponding to the date you want to process your NBI Clearance as well as the schedule.

We’ll just tackle each section one by one. We’ll discuss first the NBI Clearance Branch.

In this section, what you need to do is to select the NBI Clearance branch where you want to process your NBI Clearance Application.

In my case, I will select the NBI Clearance Center Manila which is the main branch of NBI Clearance located at UN Avenue Manila.

How To Apply Nbi Clearance Online Select Date And Time For Nbi Clearance Application Appointment

You can type in the location to be able to quickly search the list for your preferred NBI Clearance Branch.

The next item on our list is the NBI Clearance appointment date and time of your application.

Just right below the NBI Clearance Branch, you will be presented will a calendar showing the time and the number of slots available on that day. Select your preferred date and time for your NBI Clearance Application.


The highlighted dates are days which the NBI Clearance branch accommodates applicants while the greyed out dates are unavailable. There are only two selection for the time of the application, AM and PM.

We’re almost done!

Right after setting an appointment, you will need to complete your NBI Clearance Application by paying the required NBI Clearance Fees.

Pay your NBI Clearance Online Application

As an NBI Clearance Applicant, you have four (6) options to choose how you will pay your NBI Clearance. These are through:

  • Banks (Over the Counter)
  • Banks (Online)
  • Mobile (Payment through GCASH)
  • Bayad Centers
  • Multipay
  • ECPay
  • 7-Eleven

For Over the Counter Payment in Banks – you need to go to accredited banks such as BDO, Metrobank and BPI to pay your NBI Clearance. In this type of Payment method for NBI Clearance, a service fee will be charged to your NBI Clearance. For BDO transactions, they charge an additional P25 for over the counter payment while P50 are charged when you pay through BPI.

For Bank Online Payment – you can pay online using your Online Banking app such as BDO Internet Banking, BPI Express Online, Chinabank Online, Metrobank Direct, RCBC Access one, Unionbank EON/Internet Banking & UCPB Connect. Just like over the counter payment, a service fee will be charged to your NBI Clearance. The amount varies from P40 to P100 depending on the Bank where you are transacting.

Mobile Payment – you can also pay using your GCASH. A service fee will be charged accordingly.

Bayad Centers – you can proceed and pay to various BAYAD CENTER outlets or to their partners like Cebuana Lhullier, SM Savemore, LBC, Robinsons, eBiz, Petnet, Landmark, Waltermart, Isetann, Sta. Lucia East Mall, USSC and selected branches of Villarica Pawnshop, Palawan Pawnshop, Prime Asia Pawnshop, 2go Express, Tambunting Pawnshop, Raquel Pawnshop, DIrect Agent 5, CVM Pawnshop, Sinag Pawnshop, San Roque Supermarket, Luzon Development Bank, Citystate Bank, Go Beyond Expectation Remittance Ci., and more. Just like the others, a service fee will be charged accordingly.
Don’t be confused on the service fee and your NBI Clearance fee. The final amount will be shown to you together with the NBI Clearance Payment Reference Number that you will present when you pay your NBI Clearance Application Online.

7-Eleven – I have written a separate tutorial on how to pay your NBI Clearance Application through 7-Eleven here.

Going back to the tutorial, click on the payment method you prefer. For this scenario, I will pay my NBI Clearance using the BANK OVER THE COUNTER method through BDO.
This window will appear, please read it carefully and click “PROCEED” button.

How To Apply Nbi Clearance Online Nbi Clearance Payment Details

The NBI Clearance website will show you the transactions summary of your NBI Clearance application. Click “PROCEED TO PAYMENT”.

Select your preferred Bank from the list. The NBI Clearance authorize the following banks to accept the NBI Clearance Payment, these are:

  • BDO
  • BPI
  • MetroBank
  • Robinsons Bank
  • Union Bank

I have selected BDO as my bank where I will pay my NBI Clearance Fee. It will show the reference number and the final amount which is P155.00.

You may click the link “view and save the instruction online” to view the payment instruction for your reference.

A reference number and the final amount that you need to pay for your NBI Clearance will be shown. In my case, the amount to be paid isP155.00.

How To Apply Nbi Clearance Online Nbi Clearance Reference Number

In case your wondering how it arrive at the P165 if the NBI Clearance is just only P115. Here’s the breakdown of theP155.00 payment would be P130 for the NBI Clearance, P25 for the NBI Clearance E-Payment Services and P25 Bank Service Fee.

You may save the NBI Clearance Payment instruction for your reference. If you don’t have a printer, you can just snap a photo of it from your mobile phone.

The important details here are the Reference Number, Account Number, Account Name, the BDO Deposit Reference No. and lastly the Amount. Please make sure to pay it in the bank before the Deadline indicated in the Payment Instruction.

Now go to the nearest BDO or any bank you have chosen to pay your NBI Clearance and pay the amount for your NBI Clearance Application.

Print NBI Clearance Application Form

After paying your NBI Clearance in BDO, make sure that you have your deposit slips.


Now, go back to the NBI Clearance Online application and log in to your account using your registered email address and password.

Go to the “TRANSACTION”. It can be found in the left side of the website.

You will see the previous NBI Clearance Application. If you haven’t paid your application, you can see the status that its “PENDING” just like in the image below.

But if you have already settled the payment, the status will change to “PAID“.

Now, you should print your NBI Clearance. Click on the Details button

Once this window appears, click on the button “PRINT APPLICATION FORM”. It will open another window

Here’s an example of the NBI Clearance Application Form Online.

Process your NBI Clearance

You may now process your NBI Clearance in their NBI Clearance Office.

Some useful advice:

  • Bring Two (2) Valid Identification Cards.
  • Make sure to follow the appropriate dress code allowed in the NBI Clearance Outlets so that they will let you in without any problem.
  • Bring the printed NBI Clearance Application form, the one which I’ve shown a while ago.

When you arrive in the gate of NBI Main, or any of its satellite offices, don’t waste your time. Ask an NBI Personnel currently stationed to assist the NBI Clearance Applicants right away. Ask them that you are an NBI Clearance ONLINE applicant. He or she will give you some directions where to proceed so listen carefully.


Have your picture taken then the Biometrics will be the next step. The two steps will be too easy for you, right? No need for a thorough explanation for this!

The last step would be the issuance of your NBI Online Clearance. This is where you go to the printing facilities of NBI Clearance and receive your fresh-from-the-printer NBI Clearance!

Congratulations! You just successfully applied for your NBI Clearance! Do you have anything to say to us? Let us know in the comments!

P.SWe have recently published an updated guide on how to apply for NBI Clearance Online in 2019, you might as well read it. We also included Frequently Asked Questions that you can refer to if you have questions to ask. (

NBI Clearance Online

6,020 thoughts on “How to Apply NBI Clearance Online

Leave a Reply

  • Charlie says:

    I applied for NBI clearance to change into my married name. Sabi nung kumuha ng biometrics, ang lalabas sa NBI clearance is yungmaiden name ko paren. Magprint lang daw sa yung surname ng husband.
    Hindi ba parang useless to change your name kung hindi naman surname ng asawa mo yung lalabas sa NBI clearance?

  • wende james c. barte says:

    can i have the official website of nbi for me to apply my renewal

  • Amie says:

    Hello. Just want to ask if I was outside the country can I apply for the NBI clearance.

  • Sylvia R. Flores says:

    If filed online will they also show past convictions & if already served? Or the NBI Clearance Online will only be an application & criminal records will on be discussed on the appointment date.

    I just want to check the record of an applicant to my household.

  • Ricardo andaya says:

    Renewal nbi…

  • Charlie says:

    I cannot see this part even if the status is PAID:

    Now, you should print your NBI Clearance. Click on the Details button
    Once this window appears, click on the button “PRINT APPLICATION FORM”. It will open another window
    Here’s an example of the NBI Clearance Application Form Online.

    • Charlie says:

      Where is the Details button?

  • GEE says:

    Nag pa appoint ako ng NBI clearance online. I selected Company ID na ipresent. So, Company ID lang talaga ipepresent pag nag process na? Wala pa kasi talaga ako ibang valid IDs, company ID lang. Pwede na po ba yun?

  • Richard says:

    Nagregister ako online, nagbayad na ako sa bayad center, dinala ko resibo ko sa appointment date.

    Kinuhanan lng ako ng photo at biometrics, pinababalik ako 1 week after.

    What’s the point na may online p, ganun din pala na babalikan ko 1 week after?

  • Rosie says:

    thank you

  • Urseolo says:

    Nakapgfill up pk ako para sa renewal pero pag ngproproceed n po lumalasbas yung purpose id is required.paano po yun

  • Jonathan says:

    Nakapagregister na po aq kso nkalimutan q ung verification number,anu pong dapat qng gawin.

    • Kat Delano says:

      Log in ka po ulit sa NBI Clearance Online account mo para makita ung Reference number.

  • Manuel co says:

    Can you please mail it to this address po apartment door 8 guadalupe heights village cenu city I mean door to door of my nbi clearance

  • Larry batalla says:

    How to renew NBI

  • Jemuel s Estogal says:

    How to apply online nbi

  • Glen Jan Bureros says:

    renew for a new nbi clearance

  • Mercy joy Danugrao says:

    What if when I tried to log in using the correct email and password. Still receiving an error Invalid. What should I do?

  • Jeffrey Ladra says:

    How to change my Application Type from “NEW” to “RENEW” through online po. Thank you

  • Jose bagsic jr says:

    Apply for renewal

    • angelito borja says:

      I want to renewal my nbi clearance

  • rowel pahilagao says:

    pano po magparegister online? sa anong site po?

  • JAne moyong says:

    Panu po pag nakalimutan yung code, tapos nung chineck ulit sa website, d na makapaglog in… Bayad na po yun nawala lang yung resibo, claim nalang sana namin sabi dun sa nbi kahit code nalang.. Kaso d na kami makapaglog in.. Ayaw pumasok e … Thanks sa sasagot

    • Reliable Source says:

      tawag ka sa costumer support hotline ng NBI sila makakatulong sayo.

  • angeli says:

    Hi sinearch ko po ung about sa nbi clearance application form po. Kaso bakit po hindi ko po ma open sa browser ko ung buong application form ng nbi clerance ? Hndi po lumalabas ung application form ng nbi-clearance para po makapag register sna ko thru online. Need po kc sa papasokan ko pong work . thank u po

  • gev says:

    kapag po ba nag online regiter na need pa pumila ng maaga sa mga satellite branch sa mismong appointment date?

    • Kat Delano says:

      Hindi guarantee ang NBI Clearance Online sa pila. Depende po kasi sa dami ng mga taong nagaapply sa NBI Clearance Satellite Branch. Pero required na po talaga ang online registration.

  • JC says:

    Hello po. I got married abroad so what I have is my marriage certificate abroad. I don’t have the PSA copy yet as it’s still on process. We just filed our report for marriage and will have to wait for 6 mos. for us to get our PSA copy. I needed an NBI clearance under my married name as required by the embassy. In getting NBI clearance, can I present my marriage certificate from another country since PSA is still processing my PH copy?

    • Kat Delano says:

      Hindi po ako familiar kung tatanggapin po ang iyong marriage certificate na inissue sa abroad pero you can at least try.

  • Marvie Roque says:

    Hi ma’am Kat Delano.. nagapply po ako nang clearance through online dated May 7, 2019 dito po sa CELRO-PAMPANGA .. eh ang kaso lang po nabalitaan ko na holiday po pala yung araw nayun dito sa pampanga. (Special non working) pwede kopo bang kunin may 8? …

    • Rico Talao says:

      Same problem.

    • Kat Delano says:

      OK lang po yun, puntahan mo po sa ibang araw at iprocess ang iyong NBI Clearance.

  • VINCE says:

    Question. Yung mga applicant ONLINE, do they get priority po ba compared to those na nag walk in lang? (Pwede pa din po ba mag walk in?)

    • blah blah says:

      hindi na tumatangap ng walkin

    • Kat Delano says:

      Wala na pong walk in applicant. Lahat po ay pinag o online application na sa NBI Clearance.

  • Jessica Janel Nocos says:

    Hi! I would like to know if you have a problem with your website right now! I have been trying for the nth already to reset my password but to no avail, there is no reply thru my email, in which I clearly input/typed the correct email address. Also, been trying to send in “contact us” there’s a prompt that my internet has a problem or that you are updating the website. Jeez I need my NBI asap! Thank you for your reply.

  • Nina says:

    I had a Case before but it was already dismissed. 2 yrs ago, I applied for an NBI, got a hit and was sent to QC. QC cleared my record and got my NBI the same day. However, now that I applied again. I got another hit and is being sent again for an interview to QC. Would this be a lifetime process? That everytime ill get an NBI I will be sent to QC?

    • Kat Delano says:

      POssible po. Pero make sure nalang po na dala mo ang documents na nagpapatunay na ang iyong dating case ay dismissed na po.

  • Kwini says:

    Paano po kung ngayon ko po kukunin yung nbi clearance ko po kaso po may emergency puwede po ba bukas kunin? Thankyou!!

    • Kat Delano says:

      OK lang kung bukas mo na kunin, wala pong problema.

      • Kwini says:

        Thankyou po!!! Godbless

  • ernie says:

    hi tanong ko lang po bakit pag magbabayad na ako eto ung nagdidisplay
    500 – Internal server error.
    There is a problem with the resource you are looking for, and it cannot be displayed.

  • Rodel says:

    Pwede po kaya sa mismong branch na lang po ako mag bayad. Pero nakapag register na ko via online. For new applicant.

    • Kat Delano says:

      Not sure kung pwede pa. pero advised na isettle na yan outside nbi clearance branch like 7-eleven or bayad centers.

    • mark anthony solomon francisco says:

      Pwede po bng mgapply NG nbi clearance kahit hindi n thru online but direct n lng po sa center

  • Richard says:

    Ask ko lng po paanu po kaya pa reschedule appointment ko ??schedule ko wednesday april 24..

    • Kat Delano says:

      Puntahan mo nalang po sa ibang araw. ok lang po un. basta po wag lalagpas ng 5 working days.

  • Chad says:

    Paanu po kaya mg pa reschedule ng appointment ko ..??
    Schedule ko po sa wednesday april 24.. hindi po ako mkakapunta .??
    Bayad na po kc ako paanu po kaya yun ..??

  • lynch says:

    hindi po ba makikita yun online loans before sa nbi..

    • Kat Delano says:

      No dahil po ang pagkakaroon ng utang ay hindi po subject or scope ng NBI Clearance. Hindi po ito criminal case.

      • Reliable Source says:

        correction: if ang utang my sapat na halaga para masampahan ng kaso. ito ay papasok sa collection case. maari parin kayo masampahan ng kaso.

        • Reliable Source says:

          ang utang na hindi na bayaran at naifile na for collection case ay isa paring kaso at makikita sa inyong record. makikita ito sa NBI pag naifile na.

          • Kat Delano says:

            Pero.. saan po nagfafall ang collection case na yan? Criminal or Civil? non payment of debt is not a criminal case. Civil case ang pagkakaroon ng utang and hindi po covered ni NBI Clearance ang civil cases at hindi ito magrereclect sa NBI Clearance.

            Possible na makita ito ng NBI but will ignore it since civil case ito at hindi magrereflect sa NBI Clearance.

        • Kat Delano says:

          I agree with you na pwede kang masampahan ng kaso. But like what i’ve said in my previous comment. Civil case po ito at hindi ito covered ni NBI Clearance.

      • lorenzo says:

        Bkt po temporary not available po ung quick renewal nila???

  • lynch says:

    makikita po ba yung online loans mo sa nbi? na hindi pa nababayaran.

    • lynch says:

      anyone po makakasagot sa concern ko.. thank you

  • Warlito Douglas dela Pen~a says:

    Gusto ko pong kumuha ng nbi para pass port.

    • Kat Delano says:

      Hindi po inaaccept ang NBI Clearance sa pagkuha ng Passport.

  • Jasper Valenzuela Dela Cruz says:

    bkt po ndi ako makaregister? may old nbi no ako ayaw magtuloy

  • chi says:

    nacancel ko po yung transaction. ano po pwede gawin para maresched uli

    • pip says:

      hi.. makikita ba sa nbi kung may online loans ka na di pa nababayaran? thank you

  • Eric says:

    Sir/mam, nagfill up n po ako online, renew, cp lng gmit ko,at paid n din ako, nung lumabas print, may nkalagay, tama ba? Di ko na need iprint, basta ipakita ko n lng sa nbi ung refference no. Ko na paid na ko? Tnx

    • Kat Delano says:

      Yes, no need to print po. as long as may kopya ka ng iyong NBI Clearance Reference Number, ok na po un.

  • Archie says:

    Pwede school id?

    • Kat Delano says:

      Yes, pwede po ang School ID as long as ikaw ay isang estudyante pa. Kung hindi na, hindi mo na po pwede gamitin yan.

  • Christian Española Catedral says:

    The “APPLY FOR CLEARANCE” does not appear in the upper right side of my screen. Please help

    • Reliable Source says:

      change mo yung resolution ng monitor screen mo. pag sobrang wide hindi na nakikita yung apply for clearance sa side

  • Elle Sor says:

    kapag po ba nakapag register online, pwede din po kayang pumunta 1 day ahead ng scheduled date due to some important reason?

    • Kat Delano says:

      Hindi po. Kaya po tayo nag set ng scheduled appointment para po ma schedule ang mga applicant na pupunta sa branches.

  • Vince says:

    Does the NBI Renewal Center in UN Avenue really open at 6am?

  • myla says:

    Renewal nalang po ako ee..bat sa dati kong transaction nakalagay is
    Local employment tapos sa ngaun multi porpose na renewal lang ako..same lang pu ba iyon?

  • pauline says:

    Kukuha po ako nbi clearance pero wala ako valid id school I’d lanq po meron ako

    • myla says:

      Pwede na un sis..ganun din gamit ko nung first time ko

    • Kat Delano says:

      Required po ang 2 valid ID para sa NBI Clearance Online Application.

  • miriam says:

    pwede bang mag issue ng bagong nbi clearance instead of renewal kasi nawala na yung dating nbi ko na nag expire and di na makita yung id for renewal?

    • Kat Delano says:

      Yes, pwede po. wala naman pong problema kung mag apply ka ng NBI Clearance as new application.

  • Emz says:

    Ano pwede gawin if 711 is not available sa payment.pwede ba ako mag choose ng other payment option?thank you. Hope maka get ako agad ng answer kasi need to process my nbi today.

  • praise portes says:

    Can Minors apply for NBI clearance ?

  • Carlo says:

    Online ako now need agad bayaran

  • Angela says:

    Hi, nagregister po ako last night para po makapag renew, and nagbayada na din po ako kagabi din thru 7 11, then nung inopen ko po ulit yung profile ko sa nbi, under ng Transactions, Status:Paid naman, pero walang nag appear na “Details” under ng Action section. Pano po yun, need daw ng reference number pag pumunta.

  • PABIE says:

    hi good day, can someone answer my query??…nagrenew ako ng NBI through online QUICK RENEWAL…then nagbayad narin po ako sa bayad center…kaso nung pagpunta ko sa NBI branch na malapit samin ang sabi antayin ko lng daw sa bahay kasi e dediliver daw yun door to door…pero tinanung ko cla kung kaylan darating..ang sabi mga 7 days daw…pero hanggang ngayun mahigit ng 7 days pero hindi parin po dumadating..nag messege din po ako dun sa contact nila sa website ng NBI online pero wala pong response…anu gagawin ko..salamat po sa answer.God bless.nung feb 8 pa ako nag bayad sa bayad center.