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How to apply NBI Clearance Online

Author’s note: This post about NBI Clearance Online Application was updated on January 28, 2018.

NBI Clearance has become an important part of our lives. A few years ago, we had only one way to obtain a copy of the Clearance but everything changes for the better. Our Government, through the National Bureau of Investigation opened the opportunity for its applicants to for an NBI Clearance online application which makes the entire process more efficient.

The big problem with the manual processing of NBI Clearance is that it is too slow (a perfect venue for Red Tape). The majority of the applicants is ranting about the long queue lines and it’s driving them crazy!

NBI Clearance can be easily done online and skip a few steps of the old manual way. It also eliminates the manual filling out of application forms since it can be done online. No more long queue lines. No more wasted time waiting for your turn. The NBI clearance online application eliminates 3 steps of the process, namely: Data Verification, Payment to the Cashier and Filling out the Application Form!

The only disadvantage or draw back from the new system is it delays you for a day because of the Scheduling Task as to when to visit your selected NBI Clearance Outlet where you process your NBI Clearance online application.

Let’s start our NBI Clearance Application journey.

In this tutorial, I assume you are a first time user and you don’t have an NBI Clearance account.

Register an Account with NBI Clearance Application Online

I want you to go to their website, its nbi-clearance.com.

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Assuming you don’t have an account in NBI Clearance Online Application Website, on the right side of your screen you’ll see the “REGISTER” section. Click the check box if you have an old NBI Clearance or not. For the purpose of this tutorial, we will select NO.

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Once you checked the “NO” from the check box, the required fields will change. As shown in the image below, you are required to input all the required fields needed to complete the NBI Clearance Online account registration.

Type in your Gender, Civil Status, Birth Date, Complete Name (First Name, Middle Name and Surname), your active/working email address and your assigned password.

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Once done, click the “I ACCEPT TERMS OF SERVICE” check box. Another pop out window will appear. The message will tell you about the description of the service and privacy. You don’t have to read it, you can just skip reading and click the “I AGREE” button.

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After you clicked the button, an important reminder will show up in your screen. The window will show you the details you have previously entered. Make sure to double check it because this is the last chance you will be able to edit it.

I suggest to read it line by line to check if you got it right. If you confirmed what you’ve written is correct, then press the “YES” button to proceed.

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Log In to your NBI Clearance Account

Log in to your account by filling up the email address and the assigned password from the previous step.  Click the “SIGN IN” link at the right side of your screen.
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After the confirmation of the details, it will redirect you to the NBI Clearance Application Dashboard. This will test if you have successfully registered your account. If you’re seeing the same screen as shown in the screenshot below, that means you’ve successfully registered an account with NBI Clearance.

Fill up and Submit your NBI Clearance Application Form

The next thing to do is to complete all the details needed in your NBI Clearance Online Application Form.
This is the place where you need to complete all the required Applicant’s information. Kindly complete all the needed details to proceed with the next step of NBI Clearance Application.
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Enter the following details such as your Contact Details, Family Background and other information such as Educational Attainment, Occupation, Religion, Height, Weight, Complexion and your Identifying Marks if applicable.
You will be directed to this page, where you can view all the Personal Information you’ve just enter. Double check each item for errors.

Once completed, head down to the bottom of the screen and click the “SAVE INFORMATION”.

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Now you’re almost done! Please note that the information you’ve entered above can be modified whenever you find any errors or mistake. In the upper right hand corner of the screen, there’s a button named “EDIT INFORMATION”. Just click it and you’ll be back again to NBI Clearance Applicant’s Information page where you can edit the incorrect information.

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The next step would be the scheduling an appointment with NBI Clearance Appointment System.

At the upper right hand of your screen, there’s two button. The first one is the “APPLY FOR CLEARANCE” and the “EDIT INFORMATION” button.

We already know what the “EDIT INFORMATION” do when you click it right? So we’ll proceed with the next step.

Schedule an Appointment in NBI Clearance Outlet

Click the “APPLY FOR CLEARANCE” button!

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After clicking the button, a confirmation window will appear asking you to provide the what ID you are presenting when applying for NBI Clearance. In this tutorial, I have chosen to present my Philippine Passport.
Write down the available Valid ID you have such as Driver’s License or Passport or anything that is accepted by NBI Clearance Branch.

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Please note that you are required to bring a valid id for when applying for NBI Clearance. Valid IDs Accepted in Applying in NBI Clearance.

For the next window, make sure to read the Important Message and click the “Close” button.

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You will be then redirected to another page where you must schedule an appointment with NBI Clearance. This way, you can select the date when you will be processing your NBI Clearance.

Select the NBI Clearance Branch where you want to process your NBI Clearance. Just select the name of the NBI Branch from the drop down list.

Select your preferred date when you want to process your NBI Clearance. Schedule your NBI Clearance application by selecting your preferred schedule if its AM or PM. Click the blue boxes corresponding to the date you want to process your NBI Clearance as well as the schedule.
We’ll just tackle each section one by one. We’ll discuss first the NBI Clearance Branch.

In this section, what you need to do is to select the NBI Clearance branch where you want to process your NBI Clearance Application.

In my case, I will select the NBI Clearance Center Manila which is the main branch of NBI Clearance located at UN Avenue Manila.

You can type in the location to be able to quickly search the list for your preferred NBI Clearance Branch.

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The next item on our list is the NBI Clearance appointment date and time of your application.

Just right below the NBI Clearance Branch, you will be presented will a calendar showing the time and the number of slots available on that day. Select your preferred date and time for your NBI Clearance Application.

The highlighted dates are days which the NBI Clearance branch accommodates applicants while the greyed out dates are unavailable. There are only two selection for the time of the application, AM and PM.

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We’re almost done!

Right after setting an appointment, you will need to complete your NBI Clearance Application by paying the required NBI Clearance Fees.

Pay your NBI Clearance Online Application

As an NBI Clearance Applicant, you have four (6) options to choose how you will pay your NBI Clearance. These are through:

  • Banks (Over the Counter)
  • Banks (Online)
  • Mobile (Payment through GCASH)
  • Bayad Centers
  • Multipay
  • ECPay
  • 7-Eleven

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For Over the Counter Payment in Banks – you need to go to accredited banks such as BDO, Metrobank and BPI to pay your NBI Clearance. In this type of Payment method for NBI Clearance, a service fee will be charged to your NBI Clearance. For BDO transactions, they charge an additional P25 for over the counter payment while P50 are charged when you pay through BPI.

For Bank Online Payment – you can pay online using your Online Banking app such as BDO Internet Banking, BPI Express Online, Chinabank Online, Metrobank Direct, RCBC Access one, Unionbank EON/Internet Banking & UCPB Connect. Just like over the counter payment, a service fee will be charged to your NBI Clearance. The amount varies from P40 to P100 depending on the Bank where you are transacting.

Mobile Payment – you can also pay using your GCASH. A service fee will be charged accordingly.

Bayad Centers – you can proceed and pay to various BAYAD CENTER outlets or to their partners like Cebuana Lhullier, SM Savemore, LBC, Robinsons, eBiz, Petnet, Landmark, Waltermart, Isetann, Sta. Lucia East Mall, USSC and selected branches of Villarica Pawnshop, Palawan Pawnshop, Prime Asia Pawnshop, 2go Express, Tambunting Pawnshop, Raquel Pawnshop, DIrect Agent 5, CVM Pawnshop, Sinag Pawnshop, San Roque Supermarket, Luzon Development Bank, Citystate Bank, Go Beyond Expectation Remittance Ci., and more. Just like the others, a service fee will be charged accordingly.
Don’t be confused on the service fee and your NBI Clearance fee. The final amount will be shown to you together with the NBI Clearance Payment Reference Number that you will present when you pay your NBI Clearance Application Online.

7-Eleven – I have written a separate tutorial on how to pay your NBI Clearance Application through 7-Eleven here.

Going back to the tutorial, click on the payment method you prefer. For this scenario, I will pay my NBI Clearance using the BANK OVER THE COUNTER method through BDO.
This window will appear, please read it carefully and click “PROCEED” button.

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The NBI Clearance website will show you the transactions summary of your NBI Clearance application. Click “PROCEED TO PAYMENT”.

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Select your preferred Bank from the list. The NBI Clearance authorize the following banks to accept the NBI Clearance Payment, these are:

  • BDO
  • BPI
  • MetroBank
  • Robinsons Bank
  • Union Bank

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I have selected BDO as my bank where I will pay my NBI Clearance Fee. It will show the reference number and the final amount which is P165.00.

You may click the link “view and save the instruction online” to view the payment instruction for your reference.

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A reference number and the final amount that you need to pay for your NBI Clearance will be shown. In my case, the amount to be paid is P160.

In case your wondering how it arrive at the P165 if the NBI Clearance is just only P115. Here’s the breakdown of the P165 payment would be P115 for the NBI Clearance, P25 for the NBI Clearance E-Payment Services and P25 Bank Service Fee.

You may save the NBI Clearance Payment instruction for your reference. If you don’t have a printer, you can just snap a photo of it from your mobile phone.

The important details here are the Reference Number, Account Number, Account Name, the BDO Deposit Reference No. and lastly the Amount. Please make sure to pay it in the bank before the Deadline indicated in the Payment Instruction.

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Now go to the nearest BDO or any bank you have chosen to pay your NBI Clearance and pay the amount for your NBI Clearance Application.

Print NBI Clearance Application Form

After paying your NBI Clearance in BDO, make sure that you have your deposit slips.

Now, go back to the NBI Clearance Online application and log in to your account using your registered email address and password.

Go to the “TRANSACTION”. It can be found in the left side of the website.

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You will see the previous NBI Clearance Application. If you haven’t paid your application, you can see the status that its “PENDING” just like in the image below.

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But if you have already settled the payment, the status will change to “PAID“.

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Now, you should print your NBI Clearance. Click on the Details button

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Once this window appears, click on the button “PRINT APPLICATION FORM”. It will open another window

Here’s an example of the NBI Clearance Application Form Online.

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Process your NBI Clearance

You may now process your NBI Clearance in their NBI Clearance Office.

Some useful advice:

  • Bring Two (2) Valid Identification Cards.
  • Make sure to follow the appropriate dress code allowed in the NBI Clearance Outlets so that they will let you in without any problem.
  • Bring the printed NBI Clearance Application form, the one which I’ve shown a while ago.

When you arrive in the gate of NBI Main, or any of its satellite offices, don’t waste your time. Ask an NBI Personnel currently stationed to assist the NBI Clearance Applicants right away. Ask them that you are an NBI Clearance ONLINE applicant. He or she will give you some directions where to proceed so listen carefully.

Have your picture taken then the Biometrics will be the next step. The two steps will be too easy for you, right? No need for a thorough explanation for this! 🙂

The last step would be the issuance of your NBI Clearance. This is where you go to the printing facilities of NBI Clearance and receive your fresh-from-the-printer NBI Clearance!

Congratulations! You just successfully applied for your NBI Clearance! Do you have anything to say to us? Let us know in the comments!

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6,246 Comments
  • Celine Perez
    January 9, 2018

    Until when is te validity of the online application form? I heard from the guard at QC city hall that the form is valid up to 3 months of issuance vs. what’s on the printed sheet.

  • ardashir mahmud
    January 3, 2018

    can’t access the online renewal. infolink keep on popping.

  • Myra Aquino
    December 29, 2017

    Dito po kame sa italy..my daughter is 17 years old..sabe po nila di na kailangan ng nbi clearance para sa mga minor age like my daughter..isa po un sa mga requirements para makakuha kame ng cittadinanza. Ano po ba ang pedeng gawin para makakuha ng nbi clearance para sa anak ko..kailangan ko po magawa agad para masubmit na namin mga requirements.thankyou very much

  • Rocky Marciano Apelo
    December 29, 2017

    Good Day! I am a student and I need a NBI Clearance as a requirement in my subject. I encountered a problem while filling out the online form. It didn’t allow me to submit the form because I didn’t put anything on the Middle Name field, which I really don’t have. There is no indication or instruction that should be written in the form if an answer is not possible.

    I’m hoping for your fast response. Thank you.

  • Clark gerald
    December 26, 2017

    I will ask .what if my nbi clearance is not yet expire or invalid .could i renew it whether its not yet expire ??
    Please asnwer me .just send ur answer into my email .
    [email protected]
    Thank you …

  • doll
    December 20, 2017

    how can i get a copy of my NBI clearance. The expiration is 20September 2018. please advise. Thanks

  • Khay lhil
    December 19, 2017

    Paano po ba kapag inabutan ng due date ung appointed date k pagregister ko online? Sa trabaho ko po kc di ko expect na mageextend ung skedule namin kya di aq nakapgbayad s tinakdang araw o ung aapointe date, pwde ko pa po ba gamitin ung reference number k pra magkuha aq ng nbi clearance or magoonline registration po ako ulit?

  • John Peter I A. Miraña
    December 19, 2017

    A very helpful blog, all needed information is provided. I’m now waiting for the release of my clearance. Thank you so much!

  • Mark
    December 7, 2017

    Nag-apply po ako online and was able to pay it thru 7/11. Nag Log in ulit ako then under transactions nakita ko na paid na pero wala namang option para i-print yung application form. Paano po kaya yun?

    • MIts
      December 13, 2017

      same here kaka paid ko lang wala pa ung details.. ask ko lang kung ok na ung sayo or I need to wait for an hour para lumabas ung details?

    • MIts
      December 13, 2017

      ay ok na ung akin.. just zoom in para makita mo ung details.. or zoom out..

    • Dan
      December 13, 2017

      Resize your browser window to the size of your mobile phone to see the PRINT button. Its a serious website flaw and Im amused the developer nor the NBI is yet to fix this glaring issue. Have they tested their own system at all?

      PS. NBI Clearance Online Verification DOES NOT work. They should not show a feature that does not work otherwise employers will think our clearances are fake. I tried 2 official NBI Clearances (not fake or from fixer) and they were never recognized even with the fancy QR code.

  • JAM
    December 7, 2017

    Hi! Yung sa application date summary may nakalagay na expiration date. After ba ng expiration date yun na yung kukuha ng renewal? Thanks

  • Roldan merrera
    December 7, 2017

    Nag online schedule po ako ngaun hindi ko po nakita agad ung petsa ngaun na dn po pala kaso po medyo malayo pala kmi sa location ng piang applyan ko pwd pa po ba bagohin un…all do my na kalagay po doon ng expiration date…pwd pa po ba kinabukasan nlng pumunta tulad may date po namn sinabi na pwd hanggang kailan.at hindi po ba magbabayad uli kong hindi makapunta sa araw at oras ng petsa ng skedule.

  • JOSEPH CANETE
    November 27, 2017

    NAG APPLY PO AKO NGAYON NG NBI CLEARANCE OK NA PO ANG TRANSCSACTION KO NG MAGBBAYAD NA PO AKO SA BAYAD CENTER KELANGAN PO PALA ANG REFERENCE DI KO PO NKUHA ANG REF.NO.KO PAANO KO PO MAKUHA ITO PARA MABAYARAN KO? JOSEPH P.CANETE ANG AKING APPLY NA NAME TY PO

    • Locely
      December 6, 2017

      Log in to ypur nbi account then click mo “Transactions”, makikita po yung list ng transactions mo. Pagselect mo makikita mo reference number

  • marsha
    November 20, 2017

    posible po b mapare sched ung pag punta sa nbi branch?

    • Noriel Cabrera Mendoza
      November 20, 2017

      Here in Canada, how’s does this online application works?, What requirement I need to produce?, How much the cost to get this NBI clearance done and how this payment will be paid here in Canada?. Please! I need a clear answer to all the question I asked. Email me [email protected]… Thank you

      • Dan
        December 13, 2017

        You need to go to Philippine consulate in your area and get your fingerprints manually inked on the green form (I know, this fingerprinting process is still very ancient). Once you have that, you need to send that green form to your family or friends in the Philippines and ask them to process it for you. You need to book your application through nbi-clearance.com and pay. Choose NBI main office in Manila as its the only branch that can process overseas applications. They will not entertain your family/friend without the online booking and a signed authorization letter from you.

        • Gina
          December 23, 2017

          Hi dan I’m just want to inquire about the processing of NBI if you are leaving abroad can we register here online and ask my cousin to pick up my NBI in the Philippines?

      • Dan
        December 13, 2017

        Its funny that this NBI-clearance website has no guidance for Filipinos overseas at all! They have zero information of how it should be done for those abroad considering a large portion of applicants are OFWs. This is a huge disservice to our modern day heroes. Apart from hefty fee the consulate charges for a piece of paper where you’ve put your fingerprints the old-fashion way, you will need to spend for sending that piece of paper + authorization letter to Philippines and have it sent back to the country you’re residing. That is on top of the fact that you have to get someone from the Philippines to actually process it manually for you! What if you dont have anyone in the Philippines? How come other countries can process scanned documents sent over email? This is not only inconvenient, its a dumb outdated 1990’s era process that makes fixers rich – this bureaucracy is where corrupt government employees thrive. Dont get me even started how bad this online application website is developed. For all the world-class IT people we’ve got in the country, why are we hiring the incompetent ones?

  • Noriel Cabrera Mendoza
    November 17, 2017

    What do I understand, correct me if I’m wrong this application online is applicable if you residing in the Philippines. How about if you are in abroad, how this online application works? Thank you and Please! email me the answer At [email protected]

  • Janine Necessito Frias
    November 14, 2017

    Need renew my NBI

  • Gretchen C
    November 5, 2017

    Where are the link or site which we can apply.pleas i am abroad i want to get with authorization letter i want to know how to do it.

  • raul peralta valdez
    November 1, 2017

    what if i lost the copy of my previous NBI Clearance, do I have to file as a new one or renewal.- thanks

  • christopher alejo novesteras
    November 1, 2017

    can i apply nbi clearance online

  • charmela rabadon
    October 31, 2017

    what if I don’t have any middle name because I used my mother’s family name?

  • charmela rabadon
    October 31, 2017

    what if i don’t have any work? I would just like to get my nbi in advance