NBI Clearance Online Application and Renewal for 2018


NBI Clearance Online has been our expertise in our website. So to give something back to our valued readers, we are writing again the new updated guide on how to apply for NBI Clearance Online.

We’ve been asked thousand of times how to apply for  NBI Clearance Online, our answer is plainly simple and consistent. Try going to the NBI Clearance Online and register an account. Well that’s the first step to a several steps of a process. But that’s a good start right?

You may be interested in reading our new and updated article on How to Apply for NBI Clearance Online in 2019.

If you’re still wondering how to do it, it might be good if you watch a quick video about it.

Still don’t get it? Hmmm..

Then this is the best time that you read the comprehensive guide on how to apply for NBI Clearance. Please note that all you need to do is read the entire article. Then if you still have questions, I want you to leave a comment with your question and we promise we’ll get back to you.

Register an Account with NBI Clearance Online

STEP 1: First thing to do is go to https://www.nbi-clearance.com/ and register an account using your personal email address.

How To Apply Nbi Clearance Online Nbi Clearance Website

STEP 2: Register an account with the NBI Clearance Online website.

If you are just renewing your NBI Clearance and still have your old NBI Clearance, choose the “YES” option.

If you are a new applicant, click the “NO” option.

Fill up all the required fields correctly then click the “I ACCEPT TERMS OF SERVICE” to agree with the Terms of Service. Click the “SIGN UP” button below to continue.

STEP 3: Fill up all the necessary details in the APPLICANT INFORMATION page. After completing the NBI Clearance Application Form, Click the SAVE INFORMATION.

One you click the SAVE INFORMATION button, it will redirect you to the summary of your personal information.

How To Apply Nbi Clearance Online Nbi Clearance Applicants Information

You have the chance to edit your information by clicking the “EDIT” button at the right side of the screen.

Schedule an Appointment

After doing the previous steps above, Click the “APPLY FOR CLEARANCE” button.

A window will pop out asking for the Valid ID that you will present when you apply for an NBI Clearance Online. Press the “I Agree” button after entering the valid ID that you will bring for verification purposes.

You will be redirected to the scheduling page. This page allows you to choose the NBI Branch you want to process your NBI Clearance. Select the best NBI Clearance Branch that is most convenient to you.

How To Apply Nbi Clearance Online Select Date And Time For Nbi Clearance Application Appointment

Select the Date and Time (AM or PM) of your NBI Clearance Appointment.

After selecting the appointment, on the right side of your screen. You’ll see the amount of your NBI Clearance and the different payment options you may want to choose.

Payment of NBI Clearance Transaction

After selecting the mode of payment that suits you. For the sake of this example, I selected 7-Eleven as the mode of payment because its the most convenient for me.

How To Apply Nbi Clearance Online Nbi Clearance Payment Details

After selecting the mode of payment which is 7-Eleven, NBI Clearance Online will show you the Reference Number. You need to write the NBI Clearance Reference number and bring it to the nearest 7-Eleven and pay for it.

For more details about paying your NBI Clearance in 7-Eleven, you may want to read our article about it: How to Pay Your NBI Clearance Application in 7-Eleven

After paying the said NBI Clearance reference number in any mode of payment you selected you need to check the status of your NBI Clearance Online application. When you check your transaction in the NBI Clearance Online website, you’ll see that in the details section that the status will change from “PENDING” to “PAID”.

Processing your NBI Clearance

After completing the NBI Clearance Online application, all you need to do is wait for your appointment date.

When the scheduled appointment date arrives, go to the NBI Clearance branch you have selected in your appointment. Bring at least Two (2) Valid Identification Cards and don’t forget your NBI Clearance Reference Number and your NBI Clearance Online Payment receipt.

You don’t have to print your NBI Clearance Application form, all you need to bring are the items I mentioned earlier.

Photo Capture and Biometrics

The last step in you NBI Clearance application will be the Photo Capture and Biometrics. In this step, all you need to do is follow the instruction of your NBI Clearance personnel on what to do.

We won’t discuss the picture taking which I’m very sure you’re familiar on how to do it. While Biometrics is scanning your finger print on their device. This will copy your finger prints and save it in their database.

We haven’t heard any issues on these steps as this the easiest part.


NBI Clearance are issued immediately after you’ve done all the steps above. All you need to do is wait for a few minutes and your NBI Clearance will be printed and handed to you.

But the one day processing will not take place IF you have an NBI Clearance HIT. This means that the NBI Clearance Personnel will not issue your NBI Clearance and your NBI Clearance will be put on hold.

Most of the time, they will stamp your receipt with and date and ask you to claim it on that day. The reasons will be discussed further below.

NBI Clearance HIT

There are several reasons why you are tagged as HIT in your NBI Clearance and these are the following:

1. You have a namesake – this means that you have the same name with another person.

2. Your namesake has a pending criminal case or outstanding warrant of arrest – If you have a namesake and (unluckily), he/she have a pending criminal case or an outstanding warrant of arrest, unfortunately, your NBI Clearance release will be delayed.

3. You have a pending criminal case – if you have a pending criminal case or have an outstanding warrant of arrest, your name will be flagged and the issuance of your NBI Clearance will be on hold.

4. You had a criminal case – whether you are found guilty or innocent in your previous case, this matter will cause the delay of the issuance of your NBI Clearance hence your are tag a HIT.

If NBI Clearance Personnel determined that you fall on Numbers 2, 3 & 4, an additional step will be added to your NBI Clearance Application which is the NBI Clearance Quality Control.

For more details about the NBI Clearance Quality Interview, you may view our previous post about: NBI Clearance HIT.

You may also browse the comments section for the question, answers and personal experiences encountered by our readers.

NBI Clearance Quality Control

An NBI Clearance Quality Control is done in the presence of the NBI Resident Lawyer’s office. An interview will take place and basic personal information will be asked to prove the identity of the Applicant. This aims to prove that the person or NBI Clearance Applicant is not the same person appearing on their records that has a criminal case or a pending warrant of arrest.

If the applicant is not the same person appearing on their record with criminal liability, the NBI Clearance of the applicant will be released immediately.

You may be interested in reading the detailed discussion of the NBI Clearance Quality Interview here: NBI Clearance Quality Interview

Another new addition is the NBI Clearance Quick Renewal where you can just submit your application at home and wait for it to be delivered. You may read it here for more details.

Congratulations! You just successfully applied for your NBI Clearance! Do you have anything to say to us? Let us know in the comments!

About the author

NBI Clearance Admin


  • Need further clarification on express renewal, once paid there will be no further requirements like still going to nbi branch? Just wait for the clearance to be delivered?

    Looking forwad for immediate response. Thanks

  • The website does not allow registration for those whose surnames have a dash or hyphen. Kahit na nilagay ko na old nbi clearance number ko ayaw padin, sabi eh surnames must contain only letters and spaces. Eh may dash/hyphen talaga apelyido ko eh pati na sa birth certificate. Removing that dash/hyphen will make me a different person. So pano ako makapag set ng appointment para makakuha ng clearance?

  • Sir bakit hindi ko naka indicate ang nbi number sa old nbi clearance ko?hindi ko tuloy alam paano mag renew pls help me po. Salamat

  • Is there anyone here who can explain the new renewal process online? Do I still need to go to branches of NBI or Ill just wait for my NBI Clearance to be deliver at home. Im using NBI account for almost 3years.

    • Hello Jenny, you just need to log on nbi clearance website, then at the bottom of the screen if you’re using a mobile phone, there was a link (NBI CLEARANCE QUICK RENEWAL), it also mentioned, delivered door to door. Once you click it, be ready to input your previous NBI ID number. Hope this helps 🙂

  • Nag process ako ng renewal through your website and paid it thru 711, the one that says it will be delivered “Door-to-door”. However, wala akong nareceive na payment confirmation or anything and wala din sya sa “My Transactions” sa account ko. What happened to my renewal? Did I just paid P370 for nothing???

  • Hello, bumalik po ako sa satellite branch ngyn araw dahil nagka-hit ung name nun pumunta kmi last Dec. 12 as per instruction. Ngayon araw naman, ang sabi for interview daw po sa Quality dun sa Main… sa UN MAnila daw po… san po b s UN? at paano pumunta duon??


      • If that’s the case, I recommend paying it via bank online, It took me a few minutes to do it, and it is validated as well very quickly. I tried with BPI online today, only 25pesos was added as fee. (130 NBI, 25 bank fee)

  • If you are flagged as hit, why you have to re scheduled the applicant to another day?
    Why can’t you settled it at that day so that we the applicant we’ll not be going back fort to clear our name. We have our work for a leaving and we don’t have a luxury of time process this application. Can you also have saturday’s so that any leave that we have will be spared?

    • This is one of the known issue with the NBI Clearance. Why they can’t fix the hit within a day so that the applicant wont come back the other day. Its easy for them since theyre using computers. To be honest, I don’t have any sure answer with that. But their best excuse is due to the volume of applicant.

      If im not mistaken, NBI Branches are open during weekdays only.

  • Goodafternoon, panu po ang process pag mag paparenew po ng NBI form overseas? Napanotaryo na sa philippine embassy abroad po. Bale ako po ang representative . panu ko po mairrenew at paanu po process nun ? Thankyou

    • Kailangan po ay pumunta kayo sa NBI Clearance Main Office located sa Taft Avenue. Dun po ang processing ng NBI Clearance application for abroad.

  • Hello po, good day. Ask ko lang po sana kasi Married na po ako pero lahat po ng documents ko, maiden name p rin po gamit ko dahil andito po kami s ibang bansa. Nag register po ako online at naka declare na single un marital status ko para mag appear po s account un name ko as appeared in my passport. Nag request po ako ng nbi clearance from our embassy including special power of attorney at ippadala sa aking representative for processing sa main branch, nakasulat po dun na married ako. Magkakaroon po ba ng problema or kelangan ko pong magsumite ng additional documents for clarification? thank you po at maligayang PASKO sa ating lahat.

    • Ff-up question po, makukuha po b agad un clearance ng authorized representative or will it take time? Kasi manggagaling pa po sya ng Pangasinan at need po ipadala ulit dito s abroad. wala naman po ang name ko s HIT list. thank you.

      • makukuha naman po agad kung wala po kayong HIT. pero kung meron po, possible pong pabalikin ng ibang araw para maclaim ang inyong NBI Clearance.

  • Hi good day, question lang po may account na po ako ng nbi clearance online as I was able to register my recent NBI clearance which expired last June 2018. And I’m going to renew now sana pero nasa abroad po ako. I read na may ngrenew online- tapos for delivery yung clearance nya? Pano po nag-aappear yung “for delivery” option? Is it because pinas yung address, kasi yung naka-indicate sa sken na address is yung address abroad. I changed it to the pinas address pero wala kasing for delivery option na visible sa account ko. After po ba yun ng payment mag-aappear?

    And another question po is, if for appointment sa mga nbi outlets? any nbi outlets po ba pwede mag-claim yung representative? esp. for the OFWs? Magsesend nalang po ng scanned authorization letter and valid IDs na dadalhin ng representative? Pwede po ba yun? Thank you.

    • Yes, meron na pong NBI Clearance Quick Renewal which is delivered to your home address.

      I think the delivery address will be entered when you availed the quick delivery of your NBI Clearance Online.

      No, Kung saan ka po nagapply ng NBI Clearance, dun mo lang po pwede maclaim ito.

  • question po: pag hit ka po ba nung first time na nag apply ka at narelease naman sayo yung nbi mo after waiting sa verification nila..hit pa rin po ba kung sakaling mag renew?wala po akong criminal records or anything..tanong ko lang po kasi im hoping na mapabilis ang pag release if renewal na..or same process pa din?kailangan parin mag hintay ng 2 weeks?

  • I have a NBI clearance but it’s 18 years old (2000). I live in Arizona, USA and my lawyer wants me to get an updated/ renew NBI. Question; I need help getting this renew, can you tell me the easiest way to do this? Must I fly to Los Angeles Embassy? Can I do this from my home? Please help me ASAP.

  • Dati po nung kumuha ako last jan. 2018 ng nbi clearance pinapunta nila ako quality control tapos nagkaroon ng quality interview pagpapatunai na hindi ako ang taong may kaso kundi kapangalan ko lang tapos may pinirmahan akong dokumento na nagpapatunai na hindi ako ang taong yun na may kaso kundi kapangalan ko lang pagkatapos nun ay nakuha ko agad.

  • hello. i applied for renewal online, for delivery, at binigyan ako ng reference number. the following day ko binayaran. what’s the next step? will i receive a notification o antayan ko na lang yung delivery?

    thank you.

  • good morning po ask lng po. nagkamali po kasi ako ng spelling ng last name ko. ung “i” po nagawa kong “e” ano po ba kailangan kong gawin o pano ko po maitama yon. need ko na po kasi mag Renew..

  • Good day po.
    I just want to ask po sa process ng pag renew ng nbi clearance while i am working abroad. Do i need to make the necessary appointment online and just send a representative to the office to collect my clearance together with the old one, 2 valid IDs and the authorization letter? I am not sure po kasi if i need to get the appointment for my representative or they can go walk in lang po sa NBI branch in cebu. Need answer po sana asap. Thank you.

  • Good morning po, inquire ko lang po regarding sa surname ko. I applied for NBI registration with correct surname (with letter “Ñ”) unfortunately upon logging in to the account, I cannot edit anymore the surname and first name area leaving me no choice to change the letter “N”in my surname instead of letter “Ñ”. Do I need to be bother regarding this matter?
    p.s. upon getting my previous NBI clearance, i dont encounter any “hit”on my name.( I took that clearance at main nbi at UN ave.)

    • Ano po ba ang tama? yung “Ñ”? i think wala naman problem sa NBI Clearance mo kung letter “N” ang gagamitin mo sa iyong NBI Clearance.

  • GOOD Day ,Gusto ko po kumuha ng nbi then need ko po magregister kahit renewal po?. i have problem din po n nbi ko po is 2013 pa po. nkalagay po sa website is 2014-2018. so pano po ggwin ko.. register online for new or anu po ggwin?.

    • Hello, need mo po magregister ng account sa NBI Clearance Online. You can check our article on how to apply NBI Clearance Online written above po.

      New application na po ang kailangan mo gawin para makapag apply ka. masyado na po kasing luma yung nbi clearance mo at hindi na tatanggapin as renewal ng NBI Clearance.

  • Good day i am here abroad can i process my NBI online?how many days it will be released because i urgently needed it.Thank you.

    • Hello, kailangan mo po pumunta sa Philippine Consulate to apply for NBI Clearance. Dun po kayo makakapag apply at pwede din po kayo dun magtanong paano ang proseso. As to how many days, depende po dahil ipapadala pa po yung NBI Clearance Form No. 5 para po sa Pilipinas (NBI Main Building Taft).

    • OK Lang po, wala pong problema yun. as long as mapuntahan mo po agad ang iyong NBI Clearance Online appointment kundi mageexpire po ito.

  • Good day. I need to renew my clearance. I have my previous clearance with OLD number but in photocopy. Hindi ko na mahanap ang original. Do i need to apply for new clearance? Thank you.

    • Hindi na po pwede ang old NBI Clearance na photocopy. All you need to do is register an account with NBI Clearance Online Application. You can follow the guide written above.

  • Nag apply ako for renewal then walang lumabas na slot/appointment kung kelan ako pupunta sa NBI Office.
    Kailangan pa ba ng appointment or puntahan ko nalang dun mismu sa Office?
    Thank You

    Nag-apply po ako ng NBI Clearance Quick Renewal via nbi clearance website. No need for physical appearance ito diba?
    Pero nagpatanong ako kanina sa friend ko dun sa Office,kailangan pa daw mismu pumunta dun for biometrics and photo capturing.
    Babayaran ko na sana kanina sa LBC pero sabi dun di sila nag aaccept ng payment for RENEWAL so kailangan ko pa na mismu sa NBI Office mag bayad which is sa Catbalogan City pa (3 hrs travel).

  • I used the QUICK CLEARANCE RENEWAL feature, then sabi dun is NO NEED FOR BIOMETRICS AND PHOTO Capturing ,right? And di na din kailangan na pumunta pa dun sa Office nga NBI to get it in person since pwd namang mapa deliver DOOR-TO-DOOR.
    So,pumunta ako kanina sa LBC para bayaran na yung payment ko pero sabi nila hindi sila nag aaccept ng payment for RENEWAL,kaya kailangan ko pang pumunta dun mismu sa Office ng NBI para bayaran. It takes 3 hrs papunta dun,So my question is Hindi ba applicable yang DOOR-TO-DOOR delivery sa lahat ng Branch ng NBI?


  • Hello, I’m from Catarman then yung Office ng NBI ay nasa Catbalogan City pa. It takes 3 hrs papunta dun,ask ko lang kung sigurado bang madedeliver yung NBI ko dito sa amin since for RENEWAL naman kukunin ko.
    Nagpatanong kasi ako dun sa friend ko na taga Catbalogan kung nag dedeliver ba sila, sabi dun sa taga Office ay hindi daw.


  • hello po, may NBI clearance na po ako before. gusto ko po magpa renew, ano po gagawin ko if nakalimutan ko na yung Old NBI I.D. number ko and nawaala po yung copy ko nung NBI clearance ko po before?

    • Kung nakalimutan nyo na po ang old nbi clearance id number, hindi nyo na po pwede iavail ang renewal. NEW Application of NBI Clearance na po dapat ang iyong gawin. OK lang po yun, wala po kayong magiging problema.

  • Pag po ba renewal po ng old nbi, after appointment online pwede pong authorized representative na lang ang pumunta? Naka base po kasi ako now sa abroad. No need na po picture and photo taking for renewal? Thank you..

    • Hindi po. kung nasa abroad po kayo, dapat po ay pumunta kayo sa Philippine Consulate para dun po mismo mag apply ng NBI Clearance. Matutulungan po nila kayo dun kung paano po ang dapat at tamang paraan para makapag apply ng NBI Clearance.

  • Na-HIT po ako sa registration ko last year and magre-renew po ko this year, mahi-HIT po ba ulit ako sa renewal? Concern lang ako sa days na hihintayin ko pa makuha

  • hi po… ask ko lang kasi nag pa appointment ako today hinde ko pa nababayadan then sa reference code or number napadala na sakin. anu po pla ibig sabihin ng expiration date ng appointment date ko? ex: nov. 29, 2018 then exp. date dec. 14,2018? i missed my appointment and di p ako nakakabayad. pwede pa po ba ako magbayad till dec. 14 yun po ba ibig sabihin ng exp date para sa payment? at pwede pumunta na lang kung when ako available?

  • Okay lang po ba kahit di ko agad makuha NBI CLEARANCE? Wala po kasi ako kahit anong valid ID’s kahit isa. Pero nabayaran ko na po sa 7-11

    • Yes po, pwede po yun basta wag mo patagalin ng matagal kasi pwede po nilang hindi na tanggapin ang iyong nbi clearance online application.


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