NBI Clearance Quality Control Interview

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It was really annoying because (1) the NBI Clearance Personnel asked me to go to NBI Clearance Main Office where Quality Control Interview is held. I applied for my NBI Clearance in Las Pinas which I have to travel two hours from home and (2) it delays the releasing of my NBI Clearance.

I’ve been asking myself what the heck is this Quality Control Interview? I have encountered five years of having a HIT status, what’s in it this time?

What is NBI Clearance Quality Control Interview?

In my own understanding, NBI Clearance Quality Control Interview is a process by which an NBI Personnel reviews or verify the true identity of the NBI Clearance applicant.

This results from receiving a HIT Status in Database verification process. The derogatory record can be his or her own criminal case or under his namesake. In short, your name has been tagged as critical and NBI wants to make sure that they’ll be giving out NBI Clearances to “clean” persons.

Why is this Happening?

The disappointment of not having my NBI Clearance really bugs me while sitting on the cab going to the NBI Main Office. Why did NBI Clearance Main office doing this Quality Control Interview? Then I realize few things that might be a good reason why applicants is suffering this.

Maybe:

  • You have a pending or ongoing case.
  • You are under for arrest and needs to be identified in relation to a crime by the Police Authorities
  • Your Namesake has a pending or ongoing case or
  • Your namesake are under for arrest and needs to be identified in relation to a crime by the Police Authorities

What to do if asked to attend Quality Control Interview?

It’s really a no brainer this time, if you are asked by the NBI Clearance Personnel to attend the Quality Control Interview then you have to.

If you have a clean conscience and have a clean record and as innocent as a child, then you should go. You don’t have to be afraid, it’s not that you did anything illegal that violates our laws, are you?

    Few advice that I can give you (since I already experienced doing this) are:

  • Bring at least two (2) valid supporting documentation that proves your identity. I suggest you should bring Valid IDs accepted and recognized by NBI. In my case, I brought my Philippine Passport since I just got mine recently.
  • Be on time. The NBI Personnel asked me to go there the next day at 9AM. I arrived in the place with a lot of people waiting for their turn. The person I was talking to said that the Quality Control Interviewers starts interviewing at around 8AM.
  • Wear the proper dress code. I can still see few ignorant applicants that was denied to enter the vicinity of NBI Clearance Office because they are wearing slippers and short. You are going inside a Government Building; therefore, everyone is required to wear proper and decent attire. When I say proper and decent, you don’t have to wear your Barong or your Necktie and Suit.
  • In case you have a criminal case, and the decision has been made. Bring the original and a photocopy of it. This will really help you to clear your record.
  • Don’t forget to bring your NBI Clearance Online Receipt.

The Quality Control Interview

While waiting for my turn, I realized that the Quality control interview is not that scary at all. I’ve seen many smiling people going out of the enclosed office where the interview is being held. I didn’t see anyone being arrested! Maybe because applicants with criminal case don’t bother to come to the scheduled interview because they really know that they will be instantly arrested because of the crime they have done.

Multi Purpose Nbi Clearance

The interview lasted for about 5 to 10 minutes. The NBI Clearance Quality Control Interviewer asked simple questions, most of the time answerable by a Yes or a No. I guess she really knows that I’m not the one they been looking for (I mean my namesake).

Some questions asked are:Are you Mr. Juan Dela Cruz?

      • Are you living in (your present address)?
      • How long have you been living in your (present address)?
      • Have you been to Palawan? It was the place where my namesake committed the crime.
      • Do you have a criminal case (such as) Rape, Theft, Serious Physical Injury, Attempted Murder, Plunder, Arson or Treason?

Once you easily denied all their allegations,[lol] you are directed to the NBI Clearance Resident Lawyer to take an oath.

The interviewer will give you a piece of paper, an Affidavit of Denial. You just need to fill out the form. You will be then ask to leave the room and fill out the Affidavit of Denial in the waiting area.

In working with the Affidavit of Denial, there are things you need to remember:

      • It is for FREE! So avoid the oh-so-Filipino-scheme fixers waiting for unsuspecting victims outside offering their services for a fee.
      • Fill out the necessary fields: the date of your NBI application and your reference number found in the receipt your NBI Clearance Payment. The NBI Clearance QC Interviewer will check all the required details you need to fill out.

Once done, wait for the NBI Clearance Personnel to get your Affidavit of Denial. You will then be in queue for taking an oath. Just be patient in waiting.

When it’s your turn, you will be then ask to stand in front of the NBI Clearance Resident Lawyer.

He will ask you to raise your right hand and be ready to recite “Panatang Makabayan” lol! He will (again) ask few question which is answerable by Yes or No. Sometimes, he would ask you to say your Complete Name and Address or any Personal Details he might think of. In a few seconds, you’ll notice that it’s already finished.

The oath taking is finished! Hoooray! You’re not done yet.

Wait for your Affidavit of Denial to be notarized. This is also for free and no need to shell out some dough.

After receiving your Affidavit of Denial back, hand it over to the person who interviewed you. He or She will write the time of release of your NBI Clearance. You can now leave the room and proceed to the Printing and Releasing Section of NBI Clearance.

When the scheduled time arrives, you can easily get your NBI Clearance. Head down to the Exit door and leave the entire building of NBI Main Office and GO HOME!

When I was walking down the exit path of NBI Main Office, I decided to share my own experience so that many people can find help on the internet with their questions. Do you have one? I’d LOVE to hear your thoughts on this. I’m sure there are a stories you’ve heard that’s worth sharing? Your experience or a friend’s experience doing the Quality Control Interview when applying for an NBI Clearance Online? I am happy to hear ALL of them! Just leave a message in the comments section.

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432 comments

  • i had encountered problem because my nbi clearance was hit..thre is a possibility of having pending payment for my credit card.please nid help

  • Hello Guys, 5 Years ago i was 13 years old po nun, nagbebenta po ako online dati, reseller lang po ako nun may bumili po kasi sakin then pinadala nya napo yung pera sakin nung buyer ko tapos po kinuha ko lang yung tubo ko dun then yung pera po pinadala ko na sa supplier ko.. after an hour po pag check ko ng fb ko block na ako sa supplier ko. hindi ko alam yung gagawin ko dati dinelete ko nalang yung online store ko, pero bago yun sabi sakin ng Buyer ko i-rereport nya daw ako sa NBI.

    if na-report po ako magiging valid po ba yun sa NBI? or what should i do?
    salamat po.

  • meron akong hit, tapos pinababalik ako after 3 days.. then, nung bumalik ako sabi for quality control pa daw.. bakit ganun? yung iba pag pinabalik ok na, releasing na lang… may online ba na quality control para hindi na ko pumila? kasi yung ibang mga nakapila 9am pa lang daw andun na sila pero 4pm na hindi pa sila natatawag…

  • If I may ask, what if I have my receipt yet did not continue with the processing? I really felt sick that day. How many days is it still valid? Thank you.

  • Hi i am charito R. Betito/ single name ,charito B kondo married name. i would like to asked an interview because i was a victim of injustice in japan ,i and mr.kondo my japanese husband, i was a victim also here in the philippines ,something happen without my knowledge because someone stolen my documets. many times. and the person was lie to me when was trust them and trator me. because of that false information, i have a complained in CID before ,( dec 2013, I just seeking my justice but my enemy was had influence ,i also had letters to sec.Laila De lima. I was a victim of identity theft and name theft ,libel,scandals, and my fb.was hacked how many times .and they written on my fb that i made a libel ,.but i was a real victim in Japan using a media and Yakusa .my email was always hacked .as a result i can’t used email and fb. i have no lawyer , everytime when i went to one agency i feel that there was a spy when they looked on my face they send a text to someone,.like when i was went to japan embassy last dec.2013 .first they allowed me to entered but 2nd when i was to go back again after i talked the filipino man ,the security guard did not allowed me to entered. and then they laughing at me. same also to the other agency , and i was suffer my surrounding because they spread a false information ,,this is the result because my complained was using againts me.,.I did not made any crime or any thing againts the law.because i have a great faith of our God but the people were involved the crime was destroyed me, destroyed my Intigrity and my name .I dont have any bad records here in the Phillippines .but after that i suffer .,PLs i asked an interview to the director. I already went there last friday 05 2015.in general service DiVsion..but they asked all my documents, i can provide them but i need to go Doj again to certified true copy. MY Question is why they asked again? i already have record. because my enemy was stolen and used my documents. and that is my evidence . I have hit before but i still have an interview. …thanks…God bless pls do the right action …charito

  • May ask po ako, nag confess po skin ung friend ko po nahuli
    syang nag shoftlift sa isang department store. Mumurahing
    sing.sing. dinala sya office ng dep store at dahil wala syang
    pmbyad sa nasabing kinuha nya ay dinala sya sa isang malapit
    na police station at dun sya pinag bayad.possible bang may
    record na sya sa NBI? kung nabyaran naman nya kinuha nya at
    pinauwi naman sya agad pagka tapos. Paki sagot po.salamat!:)

  • how are these ‘hits’ determined? I worked for a financial institution that requires us to renew our NBI Clearance annually and for years I was able to get mine hassle-free, last year was a different story. I’m sure as hell it wasn’t me. Seemed to me something changed in their system and that they are just using the first and last name to determine a hit. I have two names a unique middle initial and a very common last name and my family has never lived or used any other address for the past 20 years. bottom line of this comment is, the system to determine the hits needs to be revamped to include other factors that would make taking the clearance more refined and precise. they should keep track of previous clearance application and other government issued IDs. seriously, what are those for? Time’s a-wasting, people, and time is money.

  • Do i need to repeat this routine every time I got a HIT name though with the same namesake with the same case and had already taken the oath and proven not liable to any crime? As in every time I will renew my NBI clearance I have to take a long queue in QA office and take an oath again and again and again???

  • Hi! Bakit wala pong papel for NBI clearance sa Kidapawan, Cotabato, Bansalan daw po? It‚Äôs been a month since I applied for my NBI clearance po and ng re-apply din kami kanina sa Midsayap, wala pa din. Badly needed na ksi tlga ung clearance po for abroad. Sana na man ung dalawang receipt pwd msync ung details sa ibang branch ksi for printing na lng tlga. Paper lng daw wala!!!!!

  • nag-apply po ako ng NBI clearance pero na-HIT ako… first time ko lang kasi kumuha… ang alam ko ung jaywalking ung HIT sakin.. panu po maClear sa NBI? at anu po mangyayari sakin kung un nga ang lalabas? salamat po

  • ask k lng yun fren ko my on going case na criminal case BP22 posible ba siyang makakuha ng nbi clearance pr makapag abroad siya

    • its been a useful blog for me….

      ask ko lang nakulong ako pero nakalaya ako dahil sa minor de edad pa ako nun 17 lang ako nun nakulong ako sa loob ng isang taon 2 buwan at 3 araw.. pero sabi nila kung inamin ko daw yun 6 months lang ang bubunuuin ko sa loob.

      pero nung lumaya ako umatend din ako ng hearing pero dahil nga kelangan ko magtrabaho hindi na ako naka attend ng mga hearing. tapos nakakuha naman ako ng nbi clearance noon, pero ngayon may hit na.

      papaano po ba para maclear yung record ko?

  • Ganito din ang nangyari sa akin.may kapangalan din ako sa nbi,may pending case sya.kahit pinakita ko na yung dati kong nbi na inisyu nila dati sa akin,ayaw pa rin nila akong bigyan ng clearance.samantalang lahat ng data at mga supporting papers ko nkita na nila.

  • Hi good afternoon puh
    ask ko lng kng Ung 15yrs old na naBlotter Sa kasong Pagnanakaw dhil po sa nabarkada amo dati ehh…pwd po ba Ma-Clear yun….salamat puh..

  • Panu pu bng proceso ang gagawin pg QUALITY CONTROL ang nbi . kelangan daw kc dun kunin sa MAIN OFFICE . Tx po sa nkaka alam 09477001433 , slamat

  • hi po, i have hit before then kukuha ako ng NBI pero sinabi saken na need to go to quality control but my cased already dismissed, kailngan puba yung dismissed letter? kasi nawala kona tagal na nun,

    • Ues. Need mo iprove na dismissed na ang case mo. Eto yung scenario na kadalasang nangyayari pag may case ang tao. Dismissed na pero sa records ng NBI, hindi pa.

  • Hi po ask ko lang po kung pwedeng lumampas ako sa date na nakasked ako sa nbi. last jan 8 po ako nanguha ng nbi clearance pero nag Hit so kelangan ko sya balikan ng Jan.13.. pero balak ko sana sa Jan 14 nalang.. makukuha ko pa rin po kaya yun? Thanks.

  • hai I wanna ask, is it possible to be Hit” if one of the applicant’s parent has a criminal case??? i have a friend and she’s afraid to get an NBI clearance because his father has a criminal case when his still young. She’s afraid that upon putting out the name of his father on the fill-up form

  • Question!!
    Sino po ang may kakilala sa NBI?
    Kasi, ganito..
    SA ROBINSONS GALLERIA
    Yung lalaking naka-contact lens at braces
    At lalaking FELIX ang pangalan.

    Sa Step 3, Biometrics at Photo..
    No Hit naman.
    Pero, ang release nung sa kasama ko, sa January 14 pa.
    Ako nga nakuha ko na agad kanina.

    Feeling ko kasi pinag-tripan lang kami na ganun.

    Salamat!!

    • Yung sa akin naman pinapa punta nila ako sa NBI new building sa taft para daw sa quality control interview eh wala naman akong hit

  • I always get problems at the Immigration regarding having a namesake, is the new NBI Clearance enough to get through Immigration this time? Or do I need clearance still from the Department of Foreign Affairs as I used to?

  • Hello thanks sa blog ask ko lang sana kung kasama ba sa criminal casrs ang utang na di pa nababayarani mean nag ka qualify ba eto para sa q.c ibterview? 🙂

  • Hello po.. ask q lang po if hit po ba may nkalagay na HIT sa papers mo? Sakin kc wala pro pinapabalik aq sa dec.27.. thanks po

  • What happens if they find a minor case somewhere that you didn’t know about? They arrest you or just make to go see about it?

  • Hello po for interview na ako nbi priblema ko my case po ako dati na accident car nka banga po ako ng kotse na detained po ako ng ilang araw kasi po expired po license ko noon pru nag pyansa po ako ng 10k at nag haering pa po kmi noon na desmis po ang kasu ko.mkukulong po ba ako my kuso pa ulit doon sa na banga ko.

  • Hello po sainyo. Ang dami ko pong problema at kailangan ko po ng tulong o advise. 1st, Meron po kasi akong dorm noon na kung saan eh may less 30,000 po akong bill na hindi nabayaran at hindi po kasi ako nakapagpaalam bago umalis kasi graduation ko na po noon. Pero may contact po ako sa kanila at nagusap naman po kami kung paano ko po babawasan yung utang ko. 2nd, may credit card po akong hindi nababayaran worth 23,000. Pero may contact pa din po ako sakanila. Nagssend po ng demand text messages but not letters. Today po nagapply ako for NBI Clearance. So smooth naman yung processing tapos sinabihan ako na babalikan ko July 25. Wala naman pong sinabi na may HIT ako o kung ano man. Nababagabag po kasi ako 🙁

  • Hi, I’m also planning to go to UN Taft to verify my hit. I badly need my nbi because my start day of employment is being hold. In the satellite branch where I applied ask me to return after 2 weeks but I’m eagerly to have my nbi now. How long does it take to finally have your nbi clearance in main? Is it the same thing to do as what you did? Thank you. Regards.

  • gaano po katagal inabot nung buong process? kung pupunta at makakapila na po dun ng 7/8am kaya po ba siya ng half day lang? Thank you po.

  • Meron po ako case falsification of public documents… but may nareceived na ako from court that is DISMISSED PERMANENTLY..kukuha akl ng nbi for work … pag na HIT po ba ako kailangan ko po ba pang pumunta sa NBI TAFT kahit may copy na ako dismissed na case ko… thanx and more power and god bless

  • Meron po ako case falsification of public documents… but may nareceived na ako from court that is DISMISSED PERMANENTLY..kukuha akl ng nbi for work … pag na HIT po ba ako kailangan ko po ba pang pumunta sa NBI TAFT kahit may copy na ako dismissed na case ko… thanx and more power and god bless

  • Can i go directly to the NBI main office right away after being tag with hit? I mean on that very same day?

  • Am I unlucky person? since Ive been experienced not once but twice HIT (lol) Im thinking that Am I a crminal or I do have any criminal cases which I committed but honestly I dont have any….I need the answer what should I do in order me not to have HIT again?It is a waste of time if ure always be rescheduled and go back with the preferred date.

  • Panu po makakuhan ng nbi meron po akung pending case panu po ito mging malinis
    Dhil po kailangan ko sa pag apply ng trabaho..?

    • Hi’ Vicente, You can still be issued an NBI Clearance but it depends on your pending case. Is it criminal or civil case? To make sure go to NBI Main office.

    • pag biktima ka ng illegal recruiter may kaso din po ba? kaso may case daw ung name ko kaya pinapupunta akos sa main office quality control.

  • Hi, I just wanted to share this. Today I decided to renew my nbi clearance. Unexpectedly this is the first time also that I got an HIT. I really don’t know why? I have a unique name and surename. I didn’t do anything wrong against our law. I’m scared right now. I really don’t know what to do.

  • can you please kindly elaborate the possible reasons to get a BIG HIT? I mean, This is my 2nd time to get an NBI CLEARANCE at BAGUIO CITY, and this is the 1st time that I have to go to the main office for interview. :'(

    • hello …how is your nbi clearance..im with thesame problem ..im from baguio city and first time to get a hit remarks

  • Just happened to me Today.
    Thanks for this information actually this is the first time I heard the term hit. I felt like crying knowing that I can’t get my clearance unlike to my two other classmate. I badly need my clearance before January 20 for employment I’m a fresh graduate and board passer hoping to get a job.

  • I was asked to do the same thing three years ago.

    This morning, I just went to NBI – Muntinlupa branch. Since I already registered and paid online, I thought it will be faster. The office in Muntinlupa was relocated to Starmall. The place is still terrible for a government agency, especially it’s NBI. Again, after lining up for the ID picture and thumb mark, I’ve been HIT. This is really hassle. It’s my second time! I have to go back after 8 days. I am frustrated and disappointed with the system. I know that most likely there’s a person who has the same name. I hope that NBI may do something about this. Now, I have to wait again and hope that they won’t ask me to proceed to Ermita branch. My God! I’m feeling hopeless with the system. My goodness…

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