NBI Renewal Online: How To Apply for NBI Clearance Online Renewal With Door To Door Delivery in 2022

January 19, 2022 3:26 am

Hi NBI Renewal Applicants!

For today’s tutorial, I will teach you how to renew your NBI Clearance Online (NBI Renewal) and how you can arrange a door to door delivery.

We’ll start our tutorial right away!


Go to the official website of NBI Clearance (clearance.nbi.gov.ph)

Clearance.NBI.GOV.PH Registration is an online website portal that accommodates NBI Clearance applicants to register an account, apply and schedule an appointment and pay for the NBI Clearance fees.

Official NBI Clearance Online Website

NBI Renewal Form

Find the NBI Clearance Online Renewal section (image shown below) and click the “CLICK HERE” button.

NBI Clearance Online Renewal Door to Door Delivery

The NBI Renewal Form will appear. Fill out the personal information needed.

NBI Clearance Online Renewal Door to Door Delivery Application Form

The following details such as OLD NBI ID can be found in your printed / hard copy NBI Clearance.

Old NBI Clearance

Fill out the other information such as your Mobile number, First Name, Middle Name, Last Name and your Date of Birth.

Press the “Verify” button once done.

The next page asks you to verify your identity by entering confidential information such as your Mother’s Information, the mobile number used during registration or the email address used during registration. 

NBI Clearance Online Renewal Verification Options.png

Using the drop down list, select from the mentioned verification option. I recommend that you select your Mother’s Information as it is easier to remember since you can’t go wrong in providing your mother’s information, right?

NBI Clearance Online Renewal Verification Options Filled Up

You may still choose the other verification option which is the mobile number or email address you’ve used during registration of your NBI Online

Press again the “Verify” button to proceed with the registration.

The next page will lead you to the Payment Options in paying your NBI Clearance Fee.

NBI Clearance Online Renewal Payment Options

Note that it also mentions the NBI Clearance Fee which amounts to P155.00 (P130 for the NBI Clearance and P25 for the E-Payment Service Fee).

Notice that the NBI Clearance Branch is also indicated in the screen above. If you are planning to personally pick the hard copy of your NBI Clearance, make sure to copy the NBI Branch indicated here.

The available payment options for your NBI Clearance Application Fee are the following:

For this tutorial, we will choose GCASH as our payment option. Press the GCash icon to start the payment process of your NBI Clearance Fee.

NBI Clearance Online Application Fee GCash Payment

This will open a dialog box which provides you with the Payment instruction.

NBI Clearance Renewal GCash Payment

There are three (3) items mentioned in the box, read it carefully. The instruction simply states the following:

  1. A Reference Number will be generated
  2. Use your GCash App
  3. Pay using your Reference Number or scan QR Code

At the bottom of the dialog box, press the “Proceed to Payment” button.

Your NBI Clearance Reference Number will be generated. 

NBI Clearance Online Renewal 2022/NBI Clearance Renewal Reference Number

Take a screenshot of your NBI Clearance Reference Number or write it down in a piece of paper.

Take note of this because it is very crucial information to your NBI Clearance Online Application.

For the meantime, we will leave the NBI Clearance website and move to our mobile phone to use our GCASH App.

Make sure not to close the NBI Clearance website because we are not finished yet. We will return to this page again after our transaction with GCASH.


Now that the NBI Clearance Reference Number is generated, you may now pay for the NBI Clearance Fees using GCASH.

For a more detailed tutorial on how to pay your NBI Clearance Fee using Gcash, you may want to read our separate tutorial about it here.

Open your GCash app on your mobile phone and go to the Pay Bills section. Search for “NBI” as the Biller and enter the Reference number and the amount.

NBI Clearance Fee and Reference Number Required Information in GCash

Note that the NBI Clearance Reference Number and the NBI Clearance fee was shown earlier, I believe you have written it down.

NBI%20Clearance GCash Confirmation before Actual Payment Screen

Take a screenshot or save the GCASH Receipt. Make sure to save your Receipt from GCASH because this will be presented when your plan to personally pick up your NBI Clearance in the designated NBI Clearance Branch.

NBI Clearance GCash Proceed to Payment


Right after you paid your NBI Clearance Fee, return the NBI Clearance website where you left it.

Notice at the bottom of the page, you will see a text saying:

“How would you like your clearance to be delivered?”

NBI Clearance Releasing Pick Up.png

There are two options:

  • Pick-Up
  • NBI Clearance Door to Door Delivery

NBI Clearance Renewal Pick Up

If you choose to Personally Pick Up your NBI Clearance, make sure to follow these instructions before going to the designated NBI Clearance Branch.

NBI Clearance Releasing Pick Up Description
  1. Verify if your NBI Clearance is due for release by calling the NBI Clearance Hotline No. 8524-1277 and/or 8523-8231 local 5509. 
  2. You may send a text message to 09150656899 for Globe subscribers and 09478648747 for SMART. To text, simply type the Reference Number <space> NBI. Example: MNSBNJH NBI
  3. NBI Clearance Applicant must present his/her NBI Official Receipt or receipt issued through NBI electronic payment channel where the reference number is specified. In this case, present your GCASH Receipt which I asked you to save/screenshot earlier. 

Just a reminder to make sure that your NBI Clearance is due for release. Make sure to call or text first before going to the NBI Branch. If you are not sure that your NBI Clearance is not ready, I recommend that you refrain from going to the NBI Clearance to avoid inconvenience.

NBI Clearance Renewal Door To Door Delivery

If you choose to have your NBI Clearance delivered to you at your specified delivery address,  there are additional steps to be done since you will be instructing a third-party service provider (DeliveryBox.ph) to handle the claiming of your NBI Clearance in the NBI Branch and its delivery to your address.

NBI Clearance Releasing Delivery Door To Door

To choose the NBI Clearance Online Delivery, press the “Door-To-Door DELIVERY”  button and press the “Proceed” button.

NBI Clearance Releasing Delivery Door To Door Description

A Disclaimer Notice will appear. Carefully read it and press the button “I Agree” once done.

NBI Clearance Door To Door Delivery Disclaimer

You will be directed to the website of the third-party service provider (deliverybox.ph). Their Terms and Conditions as well as the Data Privacy will be shown immediately. You have the freedom to read it or not.

NBI Clerance Online Door To Door Delivery Service Provider

Scroll down at the bottom of the page to see the two buttons. Press the “AGREE” to proceed.

NBI Clerance Online Door To Door Delivery Service Provider Terms I Agree.png

RIght after that, another pop out window will appear. This will tell you the delivery fees that you will need to pay depending on your location. For delivery addresses within NCR, the delivery fee is P200. If outside NCR, the delivery fee is P350.

NBI Clearance Delivery Fees

Press the “Proceed” button to move to the next page.

In the Delivery Details Form provided, enter all the personal information needed such as the Receiver’s Complete Name, Mobile Number and Complete Address.

NBI Clearance Door To Door Delivery Details

You are also required to pin your delivery location by using the map. There are two ways to do this, the first one is by dragging the red location arrow to your location in the map.

Delivery of NBI Clearance Pin Location Map

You can use the minus (-) to zoom in functionality of the map so you can easily find your location.

Delivery of NBI Clearance Pin Location Map Zoom Out

You can also use the search functionality of the map by typing your location. A list of delivery location will be shown, choose your location accordingly.

Door To Door Delivery NBI Clearance Pin Your Preferred Delivery Location

If you can’t find the exact location in the map, it’s best to find the known landmark near your place then drag the “pin marker” to your exact place or delivery location.

Once you have pinned your location, press the proceed button to submit.

NBI Clearance Door To Door Delivery Details Proceed Button

You will be redirected to the payment of your Shipping / Delivery fee which amounts to P200 (if within NCR) or P350 (if outside NCR).

Choose your preferred payment method, in my case I prefer to pay the delivery fee using GCASH.

Door To Door NBI Clearance Delivery Payment Options

Click the GCash icon and press the proceed button.

Door To Door NBI Clearance Delivery Payment Options GCASH

Enter your GCASH Mobile number and press the “NEXT” button.

Door To Door NBI Clearance Delivery Fee Payment Using GCASH 

GCASH will send a 6 digit authentication code sent to your registered mobile number. Enter it correctly and and then press next.

NBI Clearance Delivery Fee Payment GCash OTP

Once payment has been made, you will receive text message from NBI and GCash confirming the receipt of your payment.

NBI Renewal Door To Door Delivery Confirmation Text
NBI Renewal Door To Door Delivery Confirmation Text from GCASH

Notify 3rd-Party Service Provider about your NBI Renewal Application

Since you have chosen for the Door to Door Delivery service, you must do these additional steps.

  1. Send a Authorization and Consent/Waiver thru email with the following content. You may copy and paste the sample letter below.


I am authorizing courier DeliveryBox.ph to claim and receive my NBI Clearance Certificate, UNSEALED, in my behalf;

I hereby give my consent to the NBI to release my UNSEALED Clearance Certificate to my designated Courier; and

Lastly, I hereby release the NBI, its employees, contractors, and processors, from any liability under R.A. 10173, or the Data Privacy Act of 2012.


2. In your email, attached a copy or picture of the NBI Official Receipt or receipt issued through NBI electronic payment channel where the reference number is specified. If you remember, you have taken a screenshot of your payment from GCash earlier.

3. Send the email to releasing@nbi.gov.ph and support@deliverybox.ph

Step-by-Step GUIDE to Apply for NEW NBI Clearance Online: A blog on how you can apply for NBI Clearance Online without the hassled and deals with the common questions people usually have when they are applying for NBI clearance.

NBI RenewalNBI Renewal ApplicationNBI Renewal OnlineNBI Renewal Requirements

58 thoughts on “NBI Renewal Online: How To Apply for NBI Clearance Online Renewal With Door To Door Delivery in 2022

Leave a Reply to Lei Cruz Cancel reply

  • Patriz Cruz says:


    Thank you for this tutorial. However, I have a problem verifying my personal info. I am done with filling out my personal info on the NBI Renewal Form pop-up and have clicked verify but the button just loaded. I have to click verify back and forth.

    Kindly asking assistance on this. Thank you very much!

  • Patriz Cruz says:


    Thank you for this tutorial. However, I have a problem verifying my personal info. I am done with “The NBI Renewal Form will appear. Fill out the personal information needed.” and have clicked verify but the button just loaded but it didn’t proceed to the next step. I have to click verify back and forth.

    Kindly asking assistance on this. Thank you very much!

  • Christian gabatino says:

    Gusto ko po ipa door to door sir ?biglang nag home po kasi sa phone ko ! Please help naman po para ma door to door ko na po sana??



    Good day! Thank you for the helpful tutorial. Apparently, I have a problem verifying my personal info. I am done with “The NBI Renewal Form will appear. Fill out the personal information needed.” and clicked verify but the button just loaded and again I have to click verify back and forth.

    Please help me how to figure this out. Thank you very much!

  • Vladimir silva says:

    Ilang araw po yung sa door to door delivery?? Kung nakapag bayad ako ng Oct. 5

  • John reniel de mariano says:

    Pano ko Po malalaman kung ok na at na ano Po email ninyo para masend ko Po lahat Ng binayaran ko

  • myla beriton says:

    Naka payment na po ako xa nbi kailangan ko na lng po sana mabayaran yung nbi door to door para maipa deliver po xa akin..Paanu po ba??

  • Lucrecia Visitacion says:

    paano po mag apply sa Online renewal kasi puro naman valid nakalagay nag forgot password narin ako ganun parin po

  • Shenny Baes says:

    Why it didn’t go to the third party window when I click processed nothing pop-up

  • Johnmart olaguera says:

    Delivery door to door proceed

    • Johnmart olaguera says:

      Pano po mag pa door to door may ref. Na po ako ipapadeliver na lng po pano po

  • Nicole Kate Lopez says:

    Hi po! Okay lang po ba kung nauna ko pong bayaran yung delivery kesa sa clearance po? Yun po kasi nangyari sakin

  • mg dimalanta says:

    atleast give other option to pay for delivery fee.. we don’t want to just log in or link our gcash number.. give us the biller name or qr code, then we will do the transaction directly on our gcash apps on our phone..and not redirecting us! not oblige us to link our numbers!

  • ACM says:

    Hello Team,

    Nagprocess ako ng renewal online. Nakapagbayad na rin ako ng 130+25 sa GCash para sa NBI. Nung magbabayad na ako ng 200 for door-to-door delivery, nagfail yung transaction and hindi ko na maulit. May ibang way pa ba para mabayaran? Thank you!

    • Angelita julian says:

      Hello po good day! Nag apply po ako Ng renewal Ng aking nbi, nbyran ko po ang nbi clearance ko s 7-eleven..ang problema ko po Hindi ko po nbyran ung courier na maghaandle Ng clearance ko…nag laps po ung tym Kong 24hrs kakahanap Kung San ko xa bbyran…ang alm ko po kase SA Bayad Center, nangyari po, ung collector po SA Bayad Center, Nd xa sure Kung pwede sknla ung payment pra s Deliverybox. Kaya po Nd ko po nbyran…ang tanong ko po,papano po ggwin ko para madeliver skin ang nbi clearance ko…pa reply po, salamat

  • Arman Gabriel Lugay Arceno says:

    What is the alternate receipt for attachment in my waiver email if I forgot to take a screenshot on my transaction?

  • John Oliver Buscas says:

    Hi, nag pay ako using Visa/Mastercard, pero nag fail yung door to door transaction ko. Saan pa pwede mag bayad?

  • judy l.bugayong says:

    nagbayad na po ako sa gcash pero may nagtxt n need ko pa daw bayaran ref. 000095257

    • Gemma says:

      Need kopo ng nbi para sa trabaho

  • Maica Ella Velasco says:

    pano malaman kung ok na ung transaction sa pag baabayad…

    kung naka pag bayad na sa gcash payment May 01 2022 pa nag bayad hanggang ngaun wala padin ung nbi…door to door

    • MArian DV says:

      hello po. update po sa nbi nyo? nakuha mo po?

      • Jesusa prudencio says:

        Hi I’m here in Saudi how I can renew my nbi urgent

  • Markkevin Manongas says:

    How many days all processing the nbi clearance renewal and door to door delivery how manny days at all?

  • Ronald manrique says:

    Your payment of P155.00 on your NBI Clearance has been successfully processed on 2022-04-08 21:25:21 Ref. No. MP1SPSF2N9.

    If you avail the Door-to-Door Delivery service, please don’t forget to pay the fee amounting to P. Please disregard if payment has been made. Thank you.
    Your payment of P200.00 on your Door-to-Door Delivery Fee has been successfully processed on 2022-04-08 20:52:49 Ref. No. MP1QS9YA9Y.

    Please make sure that your NBI Online Clearance Renewal reference number is already paid for you to receive your NBI Clearance.

    Kilan poba madidiliver po ang NBI 10days napo sya

    • Christine Ihvie V. Lina says:

      How can i pay door to door? I already pay the nbi but there’s no option to pay the door to door.

    • MArian DV says:

      hello po. ano po update sa nbi mo? nakuha mona po?

  • Jessieca Eugenio says:

    April 19, 2022

    I have applied to NBI Online for the renewal of the NBI Clearance of Marcus Mendiola with reference no. MP3ABRT6KC herewith is the receipt of 7Eleven Convenience Store serves as proof of payment. I chose to deliver the clearance door-to-door with 2GO courier express.
    I was about to pay the delivery fees to my selected channel (2GO Express) here in SM Cubao with reference no. MP8A4CU4RA but the staff refused to accept the payment and said that he is not processing payment for NBI Clearance Online.

    How can I pay the delivery fee? The deliverybox Payment Link will expire Tomorrow, April 20, 2022 9:38AM.
    Can I change my delivery payment method? or Can I pay it upon Delivery?

    Hoping for your prompt response. You may contact me at my contact number 09501058988

    Kind Regards

  • Normaiza Perido says:

    how about cash payments for delivery box? where can I pay?

  • Lei Cruz says:

    Hi. Is there anyone here who successfully received their NBI clearance via the door-to-door option? Just so we know if this process is reliable. Big thanks!

  • Jean says:

    Paano ko po mababayaran kapag nag failed ako sa unang transaction ko sa door to door delivery services nag email na po ako pero wala pong nag rereply sa akin. May option po ba kung paano makabayad? Yong sa nbi ko po nabayaran ko na po ang problema ko po ngayon ay yong payment ko po para sa door to door po. Please pa help namn po sa nakakaalam thank you in advance po

    • Maricel Escullar says:

      I have the same problem po. Nabayaran na ung nbi clearance pero d nabayaran ung sa delivery fee. Ano po ginawa nyo Mam?

  • lowie diamante descaya says:

    i want to door to door delivery

  • Ma. Ciara lazatin miguel says:

    Good afternoon ma’am/sir. How can i proceed for the door to door process? I’d already paid the first step. I can’t find on how to proceed for the door to door. Please help me know. Thank you!

    • TIN BAZAR says:

      Hi, bayad na po yung NBI renewal fee but for some reason wala ung “DeliveryBox” option sa GCash or Grabpay thats why I can’t pay the courier?

  • SUNDIE Perez says:

    Are you checking your contact numbers posted for inquiries? Kasi it seems not. Please answer queries of applicants. Sayang load pantext kasi. Be responsible po sana. Thank you.

  • Khela Lira says:

    Hi. March 11 pa po ako nakapagbayad at nagpare new ng NBI pero hanggang ngayon wala pading dumadating. Please pa notice.

  • Jaya Mae Padin says:

    How long before the NBI clearance will be delivered?

  • Jasselle B hamad says:

    Hi, I just like to know on how I can cancel the nbi clearance door to door? I haven’t paid anything yet. If I can’t cancel it, can I create a new one?

    • Romeo Adora Adarayan says:

      I didn’t receive a message from nbi that my nbi door to door delivery has been successfully processed

  • regina salta says:

    pwede po ba i-update yung address na nasa old nbi kapag nag renew kapag door to door yung option?

  • Mariel Deogracias says:

    ilang days bago sya madeliver and is there a way to track it? i already paid it and I o ly got a text notif na bayad na after nun wla na paramdam pra akng naghihintay sa wla, no updates whatsoever. I tried contacting all numbers available wla nman nagrereply same as your phone number busy tone ung busy tone na sira ung phone. need assistance

    • Romeo Adora Adarayan says:

      Same as here ma’am after I pay the door to door delivery box I didn’t receive any updates

    • Lyn Santos says:

      Hi! Have your received your NBI Clearance na? If yes, ilang days bago mo na-receive?

  • Marineth Bayaga says:

    What if I accidentally hit exit while i’m supposed to pay the delivery fee for NBI renewal? What to do?

    • Elaine says:

      Same question po 😭 biglang nag-error nung magpay na ako for delivery fee and now I got a text na mageexpired na yung Reference Number. Ano pong ginawa niyo? Sana mapansin niyo po 🙁

    • Bhea B says:

      Start ka lang po sa una step sa may ‘click here’ fill up ka ulit tapos pag nasa payment kna ng NBI generate ka ulit ng reference number pero disregard mo lang yun no need to pay ulit deretso kna na lang po sa delivery options kung pick up or door to door.

      • Raquel says:

        Hello Ms. Bhea

        magwowork po ba ito? hindi magkakaroon ng issue kahit kumuha ng bagong reference number tapos iba yung naunang reference number na nabayaran?

  • cath solas says:

    after po ba mag bayad ng door to door no need na po pumunta sa nbi branches para sa bimetrics?

  • Orlee c. Alvarez says:

    What if na close po ang website after makapag bayad sa gcash ngnbi fee?..hindi pa po nakaka pili if door to door o pick up?

  • Charlene Remando says:

    Pwede pa po ba i request ang door to door delivery? After ko po kasi magbayad ng document fee and processing fee for online renewal nag time out request yung delivery page nung na redirect ako. Nung tinry ko irefresh nawala na yung page for options for pick up or delivery.. please help

  • Xoxo says:

    How many days bago madeliver around rizal ??

  • Reynald B. Sulit says:

    expired NBI ko po ilan araw po b madedeliver tnx po

  • Rachella f nudo says:

    Nag expired na po Kasi ung reference number ku sa online door to door delivery ku ng NBI paano po b uli aku makakakuha ng bagong reference number sa online delivery.

  • Stephanie Chua says:

    The email address nbivalidationdelivery@gmail.com seems invalid or does not exist, I am emailing my authorization and receipts right now but my mail is bouncing back.

  • rain says:

    Nagbounce po ung email sa nbivalidationdelivery@gmail.com

  • Darwin says:

    Ilang days po pag ipadeliver?