You’ve been HIT: Reasons why you can’t afford a One Day Processing NBI Clearance!


It’s supposed to be easy and should be a one day job. It should be a get-in-get-off-and-get-out kind of thing, right? You were half smiling when you approached the Releasing window when suddenly, the woman from the other side of the counter deliberately stamp a date on the back of the receipt and hand it back to you.

You looked at it and it says “HIT” then a Date of Release is written which is on the next eight (8) working days.

What the hell just happened?

Well… My precious little young one, you’ve just been HIT or also known NBI Clearance HIT!

What’s the deal with this NBI Clearance HIT?

“HIT” is the term used by NBI Clearance Outlets if the applicant has a namesake and requires the NBI Clearance to be verified further before released to its owner. There are 104 Million (and counting) breathing individuals in the Philippines. With that size of population, there’s a very small chance that you have a namesake who already applied for their NBI Clearance.

Once an NBI Clearance HIT status appears, NBI Personnel needs to perform further verification on the applicant’s identity. Applicants are instructed to return after eight (8) to ten (10) working days to claim their NBI Clearance Online Application.

What to do when you were HIT?

So what should I do after receiving a HIT? Nothing! As long as you don’t have a criminal record, you don’t have to worry about it. All you need to do is just need to wait at the comforts of your home and go on with your life. Wait for the date of release of your NBI Clearance, come back to the branch where you applied and claim it or ask someone (authorized representative) to pick your NBI Clearance for you. You just need to be patient.

You might be aware of several horror stories about having a namesake with criminal records, right? This is the time when the NBI Personnel do a further investigation about you.

The time has come (After Several Days of Waiting!)

When the assigned date of release of your NBI Clearance arrives, come early as possible. Claiming your NBI Clearance should be a quick business for you since they already did what they want to do.
The thing that can make you stay much longer and delays you to get your NBI Clearance is due to:

  1. Long queue lines because of high volume of NBI Clearance applicants and the people who also want to claim their NBI Clearance scheduled on the same day as yours.
  2. NBI Clearance Quality Control Interview (to know more about this, refer to this separate article.)

We advise you to bring at least two (2) Government Issued Identification Cards and especially your NBI Clearance Receipt. The valid IDs will prove your identity whenever they require you to undergo an on the spot NBI Clearance Quality Control Interview.

What is NBI Clearance Quality Control Interview?

In my own understanding, the NBI Clearance Quality Control Interview is a process by which an NBI Clearance Personnel reviews or verify the true identity of the NBI Clearance applicant. This happens everytime an applicant with a namesake have a pending case or arrest warrant.

This results from receiving an NBI Clearance HIT Status in Database verification process. The derogatory record can be his or her own criminal case or under his namesake. In short, your name has been tagged as critical and NBI wants to make sure that they’ll be giving out NBI Clearances to “clean” persons.

Why is this Happening?

The disappointment of not having my NBI Clearance really bugs me while sitting on the cab going to the NBI Main Office. Why did NBI Clearance Main office doing this Quality Control Interview? Then I realize few things that might be a good reason why applicants is suffering this.


  • You have a pending or ongoing case.
  • You are under for arrest and needs to be identified in relation to a crime by the Police Authorities
  • Your Namesake has a pending or ongoing case or
  • Your namesake are under for arrest and needs to be identified in relation to a crime by the Police Authorities

Another piece of advice, wear the appropriate attire when going to NBI Clearance Branch.

When you are applying for an NBI Clearance, wearing casual attire is usually appropriate. Please keep in mind that it is always important to be tidy and well-groomed during the application of your

Unfortunately, the clothes you wear everyday to the mall, or out with your friends, usually aren’t suitable inside the NBI Clearance outlets. There is certain (unwritten) policy.

Frankly, if there’s any, I haven’t seen the Official Policy Statement concerning the dress code inside the NBI Clearance centers. Any wise man can argue with me that since there is no written policy about this, you can deliberately wear anything. What we’re trying to follow here is the “general rule” when making any transactions with Government Establishments.

To show you what outfits that should be avoided when applying in NBI Clearance, here are examples of what not to wear on a job interview.

You know what, we’re getting alot of comments about the NBI Clearance HIT. It’s making every NBI Clearance applicant’s life harder. Anyway, if you’re interested on how to apply for Philippine Passport, you may choose to read the tutorial here.

But before we go, we would like to announce that we have written the updated guide on How To Apply NBI Clearance Online.

Best of luck with your NBI Clearance application! If you’ve got a great NBI Clearance HIT experience or valuable tips to add (or a question to ask), just leave a comment below.

About the author

NBI Clearance Admin


  • Hello. Kapag may HIT po ba automatically ang next step is sa Quality? Or kung wala naman talagang derogatory record pwede makuha na ang NBI sa petsang pinababalik sa mall branch? Pano po nagkaka HIT and isang taong may tatlong given names? San ba binabase yun, sa first name lang at last name? Kasi kung sa tatlong given names na yun sobrang liit ng chances na meron kang ka-name sake di po ba?

  • Last 2017 nakakuha na ako ng NBi without HIT, kailangan ko kasing kumuha this year, nagpa-appointment ako today Oct 14 sa may UN ave office, lumabas na may with HIT ako. Possible po ba iyon?

  • Nakakuha n ko ng nbi but may HIT ako. Ang release date ko is oct. 10 pa..

    Nid ko sya ng oct. 9

    Pwde ko n kaya makuha ung nbi ko ng oct 8?? Tnx s sasagot.

  • Hi just reading your comments here.

    By the way share my experience too, nagpa appoint po ako this first is sept.but cancel to pay 2x kasi may importante ako lakad non.then finalized ko this october 4,since tru 7 eleven payment,i pay it on oct.2. So,nung appoint ko pumunta ko sa nbi tapos nung tinawag na name ko, then sb ng babae, kuhaan ng oic,finger print and signature,then, pina check nila sakin yung details ko kung tama daw po,i told them tama po.then she ask me if naka kuha na ko ng nbi noon i told them yes,as i remem 2010 pa.since the online app nila nakalagay if you had a nbi since 2014 to present so i select the NEW and the answer is yes or No,i select NO bcoz wala na rin sakin yung copy na orig na nbi ko nabahaan na kasi yun and 2010 pa and that time i used is single bcoz need talaga maka kuha ng passport dahil na rin sa emergency kaya naka kuha ako ng passport,but ngayon dito sa appoint ko is married lahat na gamit ko now ay surname ng hubby ko. So bigla hit daw ako.kaya naguluhan din ako bakit? So,dahil kaya ito sa wala na sila record ng details ko kaya ganun kasi nakalagay na sa online nila is 2014- present for renewal.hay naku! Gagamitin ko yun sa napa importanteng bagay pa bale first timer ako kukuha ng nbi kaya hit ganern? Naka kuha nko noon e.Any suggestions to clear my mind.ty for your help

  • I’ve been to NBi-Ali mall sattelite office..there was no line whatsoever, in fact nagkwe-kwentuhan nga lng sila..I was told na dapat mag-online appointment prin regardless walang pila, kumpleto ka requirements and khit dala-dala mo pa yung old clearance mo..sana may walk in s mga workers who work from 8-5pm

    • matagal na pong itinigil ang walk in application. isa sa requirements ang reference number nabook mong appointment sa nbi clearance kaya kulang ka talaga ng requirements.

  • Medyo bastos parin yung mga tao sa NBI main. specially ung mga nsa pwesto sa biometrics . naninigaw ng mga kumukuha ng NBI clearance. At hindi nmn dapat ganon. masyadong bastos knowing that nagttrabaho sila sa government. and regarding sa pila ng biometrics. dapat mga bata yung nilalagay nyo sa pwesto. para mas mabilis kumilos at makausad ng mabilis pila. nagbago na yung sistema. pero yung galaw ng mga tao ganun prn.

  • With all the technology you have in place most especially the biometrics bakit napakatagal pa din i claim ang nbi clearance. I think President Duterte should take a look on this, too

  • Pede po mag tanong pinapapabalik po kasi ako after 2weeks august 15 po ako nagpunta eh august 30 po ung date pinapapunta ako , ask ko lang kung pede na ako magpunta ng 29 kasi appointment ko sa passport is 30 need ko po ng nbi .. nagkasabay po kasi sila .. cabanatuan po ung nbi then pampanga naman po ung dfa. Maari ko po ba makuha ang nbi ko ng 29 mismo . Salamat po

  • Taga probinsya po ako doon ako nagkuha ba hit ako tapos kasi may pangalan ako na wanted, binigyan ako nang degoratory record, tatlo ang kaso doon. Tanong kulang ang po ba ang steps na dapat ko gawin para ma-clear po to. Saan ako pupunta? Pwede po detailed na steps. Salamat

  • Hello, dapat renewal lang po talaga ako pero nai-biometrics ako for a new NBI clearance. Bale nagka-hit po ako (siguro dahil sa unang application ko). Ano pong dapat kong gawin?

    • nagka hit din ako and 2 weeks pa ang hihintayin para makuha…hmmm….bakit napaka tagal naman ng verification? In fact madami namang paraan para ma solve ang ganitong problema since online narin naman na. They have databases for details like biometrics and other details naman, so pwede naman gumawa ng system na magcocompare ng fingerprints nung mga may hit upon applying/renewing since wala namang tao ang may kapareho ng print. At napaka rare din na parehas kayo ng pangalan ng nanay at tatay… Kaunting dagdag nalang sa image processing at details verification nila yun. At kung meron nang ganyang process, bakit matagal parin hihintayin? I hope mabigyan na ng pansin yang problema na yan.

      • sa pagkakaalam ko, 10 working days po ang verification process nila. ganyan po talaga sa NBI Clearance, mabagal. dahil din po yata sa dami ng viniverify.

        di pa ganon kaadvance ang verification process ng nbi clearance, yan ang isang dahil kaya mabagal din.

  • How can i get my NBI Clearance ahead of time? I need it badly for my application. can anyone help? Please?

  • Hit din ako. Last 2003 yong NBI ko wala nman. Last July 22 nag apply ako na HIT na. Wala nman akong alam na dahilan. Hay, abala! Aug 2 p blik ko. 🤣🤣🤣

  • good pm..ask ko lang po about sa hit ko nbi clearance makukuha ko na po ba sa date na pag balik ko about releasing..dismissed na kasi yung case..thank you and sana po my sagot sa tanong ko..

  • Before I have no hit in my nbi it will started 5 years ago. Then I got new one last Monday and I still have a hit so disappointing. I really wanted to start in my new job but the manager in the company said that they need to wait the original copy of my nbi. I need to wait until Aug 2. 2019. I hope Nbi will upgrade their system about this. Wasting time to wait….

  • Good day. After undergoing biometrics, I got a HIT. A date of release was written on the receipt. Release date is August 5 at releasing section in main office in U.N. ave. But I have a prior commitment on that date. Will it be fine if I go on a later date? Example August 9? Thank you.

  • always i get nbi clearances every year always i got hit hit hit pls arranged your data based nbi not compromise other transaction always

  • This has been a big pain in my life!!! Every year I get I hit and every year I get my clearance with no quality assurance check so what does that mean?! It means I don’t have a case!!!

    I want this issue resolved. Every time I renew my nbi I click renew and it even says renew and what do I get still a hit?! What kind of dinosaur system does NBI have? Somebody has to do something. I even brought all of ny 4 years worth of clearances and NADA. They tell me complain in the main office and that no body can do anything?!

  • hi id like to ask how to expedite the release of my nbi clearance na may kapangalan. i badly need it asap for my upcoming interview in US embassy manila please help

  • Sana naman po magawan ng paraan ang issue ng HIT status kasi po napaka time consuming po para samin. Maybe pwede kayo magbigay ng solution for this like providing a code for those na nasa HIT list para sana next time na mag request kami or mag renew eh magiging madali na po for us and we dont need to wait for almost a week to have our clearance. Since change is visible na sa country natin sana naman magawan na din to ng solution.

  • pwede ko po ba makuha sa ibang branch yung nbi clearance ko .hit po kase ako kaya binigyan po ako ng date ng nbi para balikan . pwede po ba na kahit hindi sa main branch .


    • Mas maganda nga po iyon na makukuha mo agad ang iyong NBI Clearance. Ayaw mo pa nun? haha opo, ok lang na AM ka magpunta. actually, anytime po pwede ka magpunta sa friday.

      • Nagtataka lang po ako baka mali kasi nasulat nung babae haha. Last question, paano po kung hindi ako available bukas? Pwede pa naman po sa Monday diba? Maraming salamat, Miss Kat!

    • 8 to 10 days? Sa akin july 5 pero july 19 na ko pinababalik. And everytime na lang ako mag aapply ng nbi clearance lagi na lang me hit eh kung tutuusin unique na mjo ang name ko at me 2nd name me details nman ang personal info sa on line application. Hoping na dumating time na pagkukuha ko nbi clearance wala na hit.

      • I agree.
        Malaki ba ang percentage ng chance of probability na may ka namesake ka na same name sa mother’s maiden name, father’s name, exact residence and domicile address, date of birth and birthplace?
        Please, be reasonable naman po. Automated na nga po yung pag secure ng appointment for application pero sana e sama na rin ang processo. Please revisit ang course of processing ng clearance. I hope hindi ito delaying tactics.

  • For decades now of applying for NBI clearances, how on earth this gov’t agency will not be able to clear out my name on the “HIT” list? Are there no advance verification technology or system they have developed over the years of CHECKING on my RECORDS? It is VERY INCONVENIENT for me EVERYTIME I request for my CLEARANCE… It is not a CLEARANCE for me afterall — it is BLURRANCE!

    • I can relate to your dilemma. I’ve been experiencing this scenario since 2008. It’s a waste of time to go back after 8-10 business days whenever you’ll get an NBI clearance. Can’t we voluntary do the Quality Control Interview to clear out our names?

  • Good pm ! I would like to ask if i can still get my nbi even if i lost the receipt, i should return to your office on may 24 but since i lost the receipt i wasnt able to claim it.

  • Good Morning Sir / Madam,

    Ako po si Mr. Manuel S. Montero hit list po ang name ko pero close na po ang kaso

    kukuha parin ba po ako ng NBI Clearance.

    Maraming Salamat Po.


    Manuel S. Montero

      • Mam Kat,

        Pag ka kuha ko po ng NBI Clearance didiretso po ako sa main branch Para po sa Quality Control. para po Bigayan ako ng Clearance Paper. Tama po ba.
        Maraming Salamat Po.

        Manuel S. Montero

        • Kung yun po ang instruction sa inyo na magpunta sa Main branch, That is correct. Saglit lang po yun pero may pila. Mejo agahan mo nalang.

  • Good afternoon. I applied for an NBI clearance way back in 2007 and I did not renew it after as I only needed it for a job application. Fast forward to 2019, I need to apply for a current and valid clearance for a visa application. It will be considered as renewal as I have a previous record or a new application as there we no online applications during that time. Please help me on this. Thank you.

  • I have 2 accounts on NBI Clearance Online. I thought I had to make another account for renewal because I cannot change the application type from “New” to “Renew” on my original account. I applied for renewal using the new account and now I have “HIT” and I think this is caused by my original account. Both accounts contains the same personal information. How can I permanently delete my first account? I wish to avoid this issue from recurring every time I renew my NBI clearance. Thank you for your assistance.

  • Bakit po ganun kada kuha ko ng clearance palaging may hit hindi po ba natatanggal Yun? Nakakaabala na e sayang yung oras.

  • Sir/ pwede po sa main na LNG ako kumuha ng nbi clearance kc may kaso ako dati pero na dismissed na anu po dapat KO dalin? Thanks po

  • sir/madam
    may hit ako nung nagaaply ako may 17 dapat ako babalik,pero napunta ako ng probensya biglaan di ko pa po nakuha yung result,pwede ko pa ba makuha yun?la po ba expiration? Thank po.

  • Kumuha akong ng NBI clearance last January 22, 2019 at na hit rin.. Kumuha ulit ako ngayon May 24, 2019, sa kasamaan palad HIT pa rin.


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