You’ve been HIT: Reasons why you can’t afford a One Day Processing NBI Clearance!

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It’s supposed to be easy and should be a one day job. It should be a get-in-get-off-and-get-out kind of thing, right? You were half smiling when you approached the Releasing window when suddenly, the woman from the other side of the counter deliberately stamp a date on the back of the receipt and hand it back to you.

You looked at it and it says “HIT” then a Date of Release is written which is on the next eight (8) working days.

What the hell just happened?

Well… My precious little young one, you’ve just been HIT or also known NBI Clearance HIT!

What’s the deal with this NBI Clearance HIT?

“HIT” is the term used by NBI Clearance Outlets if the applicant has a namesake and requires the NBI Clearance to be verified further before released to its owner. There are 104 Million (and counting) breathing individuals in the Philippines. With that size of population, there’s a very small chance that you have a namesake who already applied for their NBI Clearance.

You may want to read: NBI Online Registration

Once an NBI Clearance HIT status appears, NBI Personnel needs to perform further verification on the applicant’s identity. Applicants are instructed to return after eight (8) to ten (10) working days to claim their NBI Clearance Online Application.

What to do when you were HIT?

So what should I do after receiving a HIT? Nothing! As long as you don’t have a criminal record, you don’t have to worry about it. All you need to do is just need to wait at the comforts of your home and go on with your life. Wait for the date of release of your NBI Clearance, come back to the branch where you applied and claim it or ask someone (authorized representative) to pick your NBI Clearance for you. You just need to be patient.

You might be aware of several horror stories about having a namesake with criminal records, right? This is the time when the NBI Personnel do a further investigation about you.

The time has come (After Several Days of Waiting!)

When the assigned date of release of your NBI Clearance arrives, come early as possible. Claiming your NBI Clearance should be a quick business for you since they already did what they want to do.
The thing that can make you stay much longer and delays you to get your NBI Clearance Online is due to:

  1. Long queue lines because of high volume of NBI Clearance applicants and the people who also want to claim their NBI Clearance scheduled on the same day as yours.
  2. NBI Clearance Quality Control Interview (to know more about this, refer to this separate article.)

We advise you to bring at least two (2) Government Issued Identification Cards and especially your NBI Clearance Receipt. The valid IDs will prove your identity whenever they require you to undergo an on the spot NBI Clearance Quality Control Interview.

What is NBI Clearance Quality Control Interview?

In my own understanding, the NBI Clearance Quality Control Interview is a process by which an NBI Clearance Personnel reviews or verify the true identity of the NBI Clearance applicant. This happens everytime an applicant with a namesake have a pending case or arrest warrant.

This results from receiving an NBI Clearance HIT Status in Database verification process. The derogatory record can be his or her own criminal case or under his namesake. In short, your name has been tagged as critical and NBI wants to make sure that they’ll be giving out NBI Clearances to “clean” persons.

Why is this Happening?

The disappointment of not having my NBI Clearance really bugs me while sitting on the cab going to the NBI Main Office. Why did NBI Clearance Main office doing this Quality Control Interview? Then I realize few things that might be a good reason why applicants is suffering this.

Maybe:

  • You have a pending or ongoing case.
  • You are under for arrest and needs to be identified in relation to a crime by the Police Authorities
  • Your Namesake has a pending or ongoing case or
  • Your namesake are under for arrest and needs to be identified in relation to a crime by the Police Authorities

Another piece of advice, wear the appropriate attire when going to NBI Clearance Branch.

When you are applying for an NBI Clearance, wearing casual attire is usually appropriate. Please keep in mind that it is always important to be tidy and well-groomed during the application of your

Unfortunately, the clothes you wear everyday to the mall, or out with your friends, usually aren’t suitable inside the NBI Clearance outlets. There is certain (unwritten) policy.

Frankly, if there’s any, I haven’t seen the Official Policy Statement concerning the dress code inside the NBI Clearance centers. Any wise man can argue with me that since there is no written policy about this, you can deliberately wear anything. What we’re trying to follow here is the “general rule” when making any transactions with Government Establishments.

To show you what outfits that should be avoided when applying in NBI Clearance, here are examples of what not to wear on a job interview.

You know what, we’re getting alot of comments about the NBI Clearance HIT. It’s making every NBI Clearance applicant’s life harder. Anyway, if you’re interested on how to apply for Philippine Passport, you may choose to read the tutorial here.

But before we go, we would like to announce that we have written the updated guide on How To Apply NBI Clearance Online.

Best of luck with your NBI Clearance application! If you’ve got a great NBI Clearance HIT experience or valuable tips to add (or a question to ask), just leave a comment below.

About the author

NBI Clearance Admin

NBI Clearance Online Admin is the main author of this website. The author solely discusses/writes everything about NBI Clearance Online Application process. If you have any questions, you may leave a comment in the comment section down below.

1,139 comments

  • Pls kindly update nbi lucena lucdo
    I already clear it to nbi main last 2015
    Hit due to dost scholarship

  • Hi po. 1st time ko po kasi kumuha ng nbi clearance tanong ko lang po kung nakaka apekto yung wrong info about sa parents like yung birth place nila para magka hit? Thank you

  • Hi! I have applied for NBI Clearances for myself and my father twice but its always my father who gets a “hit”. Me and father got the same names ( first and surnames). The NBI satellite officers told my father to go to Olongapo to see an NBI officer for an interview. Guess what that person told my father… he said to my father that he has 5 different persons with pending case and he wants my father to see all trial courts of those 5 persons and clear his name for the cases they have before going back to his office again. Thats stupid… it is their responsibility to check those cases. I think they are not further verifying if those 5 persons’ middle name and address are also the same with my fathers’. I Even filled a complain to the online malacañang website and to be fair to them, they send a reply to me acknowledging my complain.. but until now it has’nt been actioned and that was I guess 3 years ago. Please check my fathers clearance application case. My father just wanted to have a passport so that he can visit my sister abroad. He has not committed any crimes or anything all his life and we just wanted him to enjoy the remaining years of his life. Please NBI do your job dilligently and not passing your job to the people who is giving you salary.

    • Hi,

      See my reply below.

      The NBI satellite officers told my father to go to Olongapo to see an NBI officer for an interview. Guess what that person told my father… he said to my father that he has 5 different persons with pending case and he wants my father to see all trial courts of those 5 persons and clear his name for the cases they have before going back to his office again.

      Just to clarify, ask ko lang, tapos na po ba mag undergo ang tatay mo ng Quality Control Interview? Ano mga tinanong sa kanya? Wala bang sinabing dapat gawin para marelease yung NBI Clearance nya?

      Yung nabanggit nyo po kasi ay maling proseso. Hindi po ganyan ang proseso. Sa quality control interview po kasi, iveverify ng interviewer kung ung aplikante ay yung taong may kaso sa pamamagitan ng kanyang personal information gaya ng middle initial, date of birth, place of birth, parents name at iba pa.

      BTW, kung 3 taon na po nakakalipas yang insidenteng yan, na try nyo na po bang magapply ulit this 2019?

      My father just wanted to have a passport so that he can visit my sister abroad.
      Sorry but NBI Clearance is not honored as a requirement in applying a Passport. eto po ang list ng philippine passport requirements https://www.philippinepassport.com.ph/philippine-passport-requirements/

      I Even filled a complain to the online malacañang website and to be fair to them, they send a reply to me acknowledging my complain.. but until now it has’nt been actioned and that was I guess 3 years ago.

      masyado na pong matagal yung complain nyo. malake ang possibility na wala na un.

  • Hi, Im a renewal clearance holder and I had no Hit when I got my 1st clearance, but upon renewing I got hit? Is it possible?? I ask few persons about it some said that its beacause i applied on different area on my 2nd application. Help!, I am confused and a bit frustrated.

    • *14 working days to be exact, tagal po nun.. yung ksma ko hit siya nung 1st apply nia kaya expect nia matgal pro bat nkakuha pa din siya that time ska day? preho lng nmn kaming hit..

  • hi, kumuha po ako nbi last january lang. pero need kasi 3-month old yung nbi ko for a visa, na-deny kasi ak last april. kaya kukuha ulit ako nbi, possible ba na mabigay saken within the day of my appointment? ung last time kasi hit ako, e since last january lang yun, marelease kya agad? need ko na kasi ulit mgpasa ng application.:(

  • Nag With Hit po ako. Dahil pinalitan ko po yung Civil status ko ng from Single to Married. Dahil kakatapos lang ng kasal namin last April 23, 2019. Yan po ba yung possible na dahilan kung bakit ako nag- WITH HIT?

  • what if way back 2009 i have included in case but almost dissmessed and cleared with resolution. what will i can do. bcoz i was applied my clearance and shows my name had a HIT. wht docunents i need to bring on the day of realeasing.

    • HIndi po sigurado kung makukuha mo agad ang iyong NBI Clearance. Maaring pabalikin ka muli sa ibang araw.

  • Good Day! Ask ko lang po if matatawag po ba na “HIT” yung situation ko. Nagpunta po ako today (May 7,2019) sa NBI Sta. Rosa, para tanungin lang sana ano gagawin kapag magpapalit ng Middle and Surname. Inapproach ko yung Information Desk sa NBI, then sabi mag new registration ako. Then nag fill out ako ulit, then inencode ng encoder from NBI yung pinababago kong Middle and Surname. Successful naman ang pag eencode then sunod ang Picture taking and Biometric. After nun, tinatakan yung papel or receipt ko na “Received May 21,2019” wala na ibang nakalagay aside dun. “HIT” po ba tawag sa ganyan? Or baka inaassess lang ng NBI na nagpalit ako ng Middle and Surname pero same First Name, same ang address, same ang parents at same birth date. 10 working days ang aantayin ko po based sa date na binigay ng NBI. Thanks!

      • Does it mean every time a female changes her name (middle name and surname) due to marriage, she’ll have an automatic HIT status? REALLY?!

        Base on AXEL’s situation above.

  • But why should there be a hit every time you apply for clearance when you have previously been cleared by issuance of clearance several times before?

  • Question po kumuha ako ng nbi clearance at pinapabalik sa May 7, after po ba nun pupunta pa sa main office or mag print na sila sa branch na pinag applayan ko ? Ano po ba process pag hit?
    Kung dati nag affidavit na ako at notarized na hindi po ako yun lalabas pa rin ba yun pag nag renew ako ng nbi clearance? Thanks

    • Papapuntahin ka lamang po sa NBI Mai office kung meron kang kaso or ang kapangalan mo ay may kaso. Quality Control Interview po ang tawag dun. Kung wala naman dun sa 2 na nabanggit ko, makukuha mo din ito sa branch kung saan ka nagapply.

  • Ask ko lang po
    HIT po kase ako nung april 3 bale april 23 kame pinabalik kaso di namen napuntahan
    balak ko this coming May 6
    pipila pa ba kame or pwede na agad pumunta sa claiming area?

  • Hi! Kumuha po ako ng NBI ko sa Robinsons Novaliches last thursday and found out na may HIT po ako. Pinapabalik ako ng 2 weeks and that would be may 9, 2019 po. Eh kaso po sobrang need ko siya ng may 6, 2019 para makapagstart po ng work. May chance po ba na makapagparequest ako na makuha ko siya ng 1week or kahit may 6, 2019. Sana po may makasagot

  • Nag process ako ng nbi ko sa San Pablo shopping mall na nbi satellite office .tapos nag online Po ako. Alam ko Po hit ako per dati Kasi aabot Lang ng 15 days Ang hit bago ma release tapos naging 7 nlang ata.un tapos ex ofw ako at babalik ako sa abroad.next month Po. Simula ngayun araw April 29. 2019. 24 days Ang binilangin ko para makuha Ang na hit ko na clearance. Na dati 7 or 15 days Lang.. tapos pag ofw 3 days ata un .last kuha ko.. sana Po masagot Ang tanung ko bat ganun katagal? Matagal nadn Po ung ako hit ng hit kasi may kapangalan ako.. per until ba ngayun di pa Rin ma fix Po Yan..?

    • Makakakuha pero kung pending po ang status, malamang magreflect po ito. pero ang magrereflect lamang po na case is criminal case po ha, hindi civil.

  • Hello po may hit po ako at pinapupunta sa main branch ng nbi pero wala pa po akong time mag punta pwede po ba yun wala naman kc sinabi at nilagay na date kung kailan ako pwede mag punta for quality control

    • nung time na sinabi nila na pumunta ka sa NBI Clearance main, kinabukasan dapat pumunta ka na. pero nasa sayo yan kung kelan mo gusto puntahan, ang problema, hindi mo makukuha ang iyong nbi clearance hanggat di mo pinupuntahan ang iyong NBI Clearance Quality Control interview.

      • Hi…applied my nbi clearance today for new clearance since my last was 2013,may hit po as usual,then releasing po is May 20 na.ilang days po ba ang releasing pag may hit?need ko po kac asap to apply for may seamans book renewal coz 1 month lng po vacation ko.applied at kalibo satellite office🙂🙂🙂

  • Hi, isa po akong ofw at 5yrs na po ako sa abroad at naisipan ko po lumipat ng company at isa po sa required documents for transfer is NBI clearance,pero nung ngpaasikaso po ako lumabas na my pending case po ako 6yrs ago ano po bang dapat kong gawin since ang hinihingi po sa NBI is RTC clearance na hindi ko po maprovide dahil nandito po ako sa abroad posible pdin po ba ako ma issuehan ng NBI though my pending case po ako..salamat po

    • kung meron po kayong pending case, mabibigyan ka pa din po ng NBI Clearance PERO naka sulat po dun na meron ka nga pong pending case dito sa Pilipinas. At im sure hindi mo gugustuhing ipasa yun sa bago mong employer.

      Kung meron kang RTC Clearance, pwede mapaalis ang iyong record dahil napawalang sala ka na. pero kung pending po ang iyong case, malabo po.

  • Hi, i had a criminal case before pero acquitted nako. And meron na akong order ng court na acquit na ako. Ask ko lang kung pag kukuha ako ng nbi anu magrereflect dun? Magiging no record din po ba or lalabas yung case ko pero nakalagay acquitted?

    • POssible po. Pero kung meron ka namang document proving na acquitted ka, wala kang dapat ikatakot. un nga lang, hassle dahil kelangan mo pa itong ipaayos upang madelete or alisin sa iyong NBI Clearance.

  • na hit po ako maam/sir .. pwede po kunin ito sa ibang branch ng NBI kung sakali kasi po may biyahe ako pa manila tas ung date na pwede kunin ung NBI ko is May 8 pa .. pwede po ba sa manila ko nlng kunin po iyun?

    • Hindi po pwede itong kunin sa ibang branch. Kung saan ka lamang po nagapply, dun mo lang pwede kunin ang iyong NBI Clearance.

  • Hello! Nakakuha ako ng NBI Clearance HIT. Sabi sa artcile ng dito sa NBI website 8 to 10 days ang pagkuha mo ulit. Makakapag antay naman ako kaso yung akin 17 days! Napakatagal nun di na ako makakaabot sa deadline ko. May chance ba na pabilis yung process kahit man lang mabawasan yung 17 days na aanatayin ko.

    • Mejo matagal nga ang 17 days. pero tingin ko inaccount nila ang holy week. by the way, 8 to 10 working days po ito ha so hindi counted ang saturday, sunday at holidays.

  • Hi po tanong ko lang. If may previous fraud case sa isang company (Callcenter Company). Mag rereflect po ba ito sa NBI?

  • Hello po,

    Nagrenew ako NBI nung April 2nd pero may HIT po ako and they scheduled the release of the clearance on April 17th. Possible po kaya na marelease nila yun ealier than April 17th? May ganung case po kaya. I need it on April 15 kasi yun na deadline ng company na I will be working with.

    • No, april 17th po talaga nila irerelease yung nbi clearance mo at hindi pwede paagahin. Just let your company know na sa 17th pa ang release ng iyong NBI Clearance.

  • Hello po. In 2017 burglars went into our house and they were able to get my school bag with my school ID inside. (We installed additional security measures afterward so it would not happen again). What I’m worried about is if my ID was used for criminal purposes which is why I got a hit. I’m applying for my first job now this year so this is infuriating. My full name (first, second, and middle name) is not common. My surname may be common but in combination with the rest of my name, I doubt I have a namesake. I’m stressed out unneccessarily because that was my real ID and I didn’t think to report to police because I thought they would only use it to enter my school but I reported it to my school and barangay already. Would it have been better if we included police report?

    • Dahil po meron kang NBI Clearance HIT. Ganon po talaga yun, need mo bumalik after 10 working days before irelease ang iyong NBI Clearance.

      • Maam kat dati last 2014 nakakuha po ako nbi clearance 1 day lang po process ngayon po 10 working days po ang release ibig sabihin may kapangalan po ako.

      • Kada renewal ng asawa ko ng NBI may hit. He waits the extra days for clearance each time. Same namesake lang ang dahilan. Wala bang mas permanenteng solusyon para maging clear ang records nya dahil lang sa kaparehas na pangalan?

        • Ako rin parating may hit. Hindi ko pa halos kapangalan yung may kaso. Ilang beses na ako kumuha ng clearance hindi pa rin nila ako tinatanggal sa hit list. Anong kakunatan yan? Its annoying and unfair to us law abiding citizens.

        • Wala po eh, ganyan na po talaga ang NBI Clearance. LAge din po akong hit sa NBI Clearance dahil sobrang common ng name ko. Sana nga mabago din ang sistema nila.

  • Hello po GudPM po.. Ask ko lang po if pwede kang di makakuha ng NBI pag hindi ka nakapagbayad ng loan mo sa homecredit.. salamat po sa sagot

      • Ma’am nagkarun po ako ng hit. Pinababalik po ako ng Feb 12, eh april na po diko pa nakukuha. Pede ku pa po ba ma claim yun?

        • Hindi ko po masabi eh, kasi lumipas na ang 1 month. pero tingin ko pwede pa yan. Try mo nalang puntahan baka nandun pa. as long as nasayo pa ang resibo or any proof like NBI Clearance reference number mo para meron kang papakita pag nagclaim ka.

    • 10 working days po ang iyong hihintayin bago marelease ito. Wala po bang nakalagay sa likod ng inyong paper kung kelan ang release?

  • May HIT po ako, kakakuha ko lang last feb 27, kaso may mali sa details, kay need ko nnaman kumuha ng panibago, paano po king urgent, ei may HIT ako maghihintay nanaman ako another two weeks, anu pa ba pede gawin para di na maghintay ng ganun katagal tutal kakakuha ko lang naman ng nbi ko mali lang yung details..

  • good day ! i just wanna ask why does it takes almost 2 weeks before we get our NBI is that too long? what if we need it very soon.. 1 week is enough right to verify and check the information. sorry for this but i am just asking .. and hoping for response thank you

  • why does it takes almost 2 weeks before we get our NBI is that too long? what if we need it very soon.. 1 week is enough right to verify and check the information. sorry for this but i am just asking .. and hoping for response thank you

    • Same sentiments with this one. Ako kasi need ko na yung NBI clearance ko ng May 1 and I need to upload it sa company site for background checking pero May 6 pa raw marerelease yung NBI clearance ko. May HIT din kasi. The link to that site expires after May 1 so I’ll try to get my NBI prior on the releasing date. Wala naman akong criminal record or whatsoever. Kasi yung kakilala ko tinry niyang kunin prior sa releasing date, binigay naman sa kanya. So I think pwede.

      • @EDRENE paano daw po nabigay before the releasing date? Because sobrang need ko na po before application deadline ng aapplyan ko pong work. Thank you po.

  • Sir good afternoon ask ko lang po, if in case po na meron po akong ongoing case ,di po ba ako makakakuha ng NBI clearance pra po sa trabaho ko.salamat po

  • Good day po . sa unang kuha k po ng nbi na HIT ako pero Kapangalan ko lang sya. Then now nag try po ako sa renewal door-to-door eservice ni nbi . but suddenly im not allowed to use it kasi need ko daw pumuta sa nbi branch . posible bang samecase ulit ,hit nanaman ako kahit renewal na? Thakyou for answering.

  • Hi po..mag rerenew po aq ng nbi clearance..na hit po aq nung unang kuha q..possible prin po ba na hit ulit aq kahit renew na?tnx

  • Ive been hit since 2010 until now and its hard to understand that i have same situation until now.. which i need it badly for my requirements.
    I hope theres a solution in removing such hit on this nbi especially ur commonly taking such document.

  • Would it be possible to remove HIT causing delay even we know to ourselves that we have Zero criminals records ???what step ? Thank you

    • Pwede pero depende sa NBI Branch kung saan ka nagapply. yung ibang branch kasi wala. Pero kung sa NBI Clearance Main Bldg, alam ko meron dun.

  • I got a HIT and this may have to do with a pending case from 5 years ago. How do I clear my name if I don’t have any case number? Will I still be granted an NBI clearance?

    • Yes po, pwede pa din po ikaw makakuha ng NBI Clearance. But you have to submit legal documents proving na you’re not guilty with your case. Kung pending pa po ito, i think magrereflect po ito pero since wala pang verdict kung guilty ka nga or hindi. I think pwede ito ipatanggal..

      I maybe wrong here but the best way is to ask NBI.

  • Hi. I would like to know if i can claim the clearance on a later time. I need to go for a vacation kase and im worried that i will be unable to get the nbi on thr exact day it will be released.

  • yup. the thing is that only the NBI clearance is the missing piece before i submit all my documents but I was tagged WITH HIT. I dont even know since i dont have any cases or any pending cases. now my application is delayed hoping all my saved money wont be spent before i can claim my NBI CLEARANCE.

  • I have a friend applying for NBI clearance but did not get one because it appears that there is the same name with pending case. What to do to clear her name? What documents to submit?

    Thank you for your consideration

    • Ano po ba ang instruction sa kanya sa NBI Clearance Branch. Dapat po meron. Pero pag ganyan po, usually, Quality Control interview lang po yan eh to prove na hindi sya ung may pending case.

  • Sir,Goodafternoon. Bakit di pa na release ang sa akin na NBI clearance. It being hit. But nilagyan naman nila ng date of release. Pag balik ko doon, sabi wala pa. Iiwan ko lang daw yung receipt ko. Para pag meron na. Tatawagan lang daw ako.
    Sa Dipolog City, Zamboanga Del Norte po ako kumuha ng NBI Clearance. Thanks po.

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