You’ve been HIT: Reasons why you can’t afford a One Day Processing NBI Clearance!

August 25, 2018 9:45 am

It’s supposed to be easy and should be a one day job. It should be a get-in-get-off-and-get-out kind of thing, right? You were half smiling when you approached the Releasing window when suddenly, the woman from the other side of the counter deliberately stamp a date on the back of the receipt and hand it back to you.

You looked at it and it says “HIT” then a Date of Release is written which is on the next eight (8) working days.

What the hell just happened?

Well… My precious little young one, you’ve just been HIT or also known NBI Clearance HIT!

What’s the deal with this NBI Clearance HIT?

“HIT” is the term used by NBI Clearance Outlets if the applicant has a namesake and requires the NBI Clearance to be verified further before released to its owner. There are 104 Million (and counting) breathing individuals in the Philippines. With that size of population, there’s a very small chance that you have a namesake who already applied for their NBI Clearance.

You may want to read: NBI Online Registration

Once an NBI Clearance HIT status appears, NBI Personnel needs to perform further verification on the applicant’s identity. Applicants are instructed to return after eight (8) to ten (10) working days to claim their NBI Clearance Online Application.

What to do when you were HIT?

So what should I do after receiving a HIT? Nothing! As long as you don’t have a criminal record, you don’t have to worry about it. All you need to do is just need to wait at the comforts of your home and go on with your life. Wait for the date of release of your NBI Clearance, come back to the branch where you applied and claim it or ask someone (authorized representative) to pick your NBI Clearance for you. You just need to be patient.

You might be aware of several horror stories about having a namesake with criminal records, right? This is the time when the NBI Personnel do a further investigation about you.

The time has come (After Several Days of Waiting!)

When the assigned date of release of your NBI Clearance arrives, come early as possible. Claiming your NBI Clearance should be a quick business for you since they already did what they want to do.
The thing that can make you stay much longer and delays you to get your NBI Clearance Online is due to:

  1. Long queue lines because of high volume of NBI Clearance applicants and the people who also want to claim their NBI Clearance scheduled on the same day as yours.
  2. NBI Clearance Quality Control Interview (to know more about this, refer to this separate article.)

We advise you to bring at least two (2) Government Issued Identification Cards and especially your NBI Clearance Receipt. The valid IDs will prove your identity whenever they require you to undergo an on the spot NBI Clearance Quality Control Interview.

Read: NBI Online Registration Process [NEW Step-by-Step Guide]

What is NBI Clearance Quality Control Interview?

In my own understanding, the NBI Clearance Quality Control Interview is a process by which an NBI Clearance Personnel reviews or verify the true identity of the NBI Clearance applicant. This happens everytime an applicant with a namesake have a pending case or arrest warrant.

This results from receiving an NBI Clearance HIT Status in Database verification process. The derogatory record can be his or her own criminal case or under his namesake. In short, your name has been tagged as critical and NBI wants to make sure that they’ll be giving out NBI Clearances to “clean” persons.

Why is this Happening?

The disappointment of not having my NBI Clearance really bugs me while sitting on the cab going to the NBI Main Office. Why did NBI Clearance Main office doing this Quality Control Interview? Then I realize few things that might be a good reason why applicants is suffering this.


  • You have a pending or ongoing case.
  • You are under for arrest and needs to be identified in relation to a crime by the Police Authorities
  • Your Namesake has a pending or ongoing case or
  • Your namesake are under for arrest and needs to be identified in relation to a crime by the Police Authorities

Another piece of advice, wear the appropriate attire when going to NBI Clearance Branch.

When you are applying for an NBI Clearance, wearing casual attire is usually appropriate. Please keep in mind that it is always important to be tidy and well-groomed during the application of your

Unfortunately, the clothes you wear everyday to the mall, or out with your friends, usually aren’t suitable inside the NBI Clearance outlets. There is certain (unwritten) policy.

Frankly, if there’s any, I haven’t seen the Official Policy Statement concerning the dress code inside the NBI Clearance centers. Any wise man can argue with me that since there is no written policy about this, you can deliberately wear anything. What we’re trying to follow here is the “general rule” when making any transactions with Government Establishments.

To show you what outfits that should be avoided when applying in NBI Clearance, here are examples of what not to wear on a job interview.

You know what, we’re getting alot of comments about the NBI Clearance HIT. It’s making every NBI Clearance applicant’s life harder. Anyway, if you’re interested on how to apply for Philippine Passport, you may choose to read the tutorial here.

But before we go, we would like to announce that we have written the updated guide on How To Apply NBI Clearance Online.

Best of luck with your NBI Clearance application! If you’ve got a great NBI Clearance HIT experience or valuable tips to add (or a question to ask), just leave a comment below.

NBI Clearance HIT

1,205 thoughts on “You’ve been HIT: Reasons why you can’t afford a One Day Processing NBI Clearance!

Leave a Reply

  • Jhun says:

    Hi mam kat, kumuha po ako nbi clearance. I encoded new.pero naalala ko kumuha na pla ako nbi clearance way back po kaya pede maging reason bakit HIT ako sa result. Thanks po

    • Anonymous says:

      Hi, kumuha din ako ng NBI Clearance kanina lg. I remembered nagpa OL registration ako last year, kaso nakalimutan ko yung email and password. So, nag new member ako using my newest email and password. Yung sa old account ko hindi ko na update home address ko, while sa new one is updated. Ex. Home address was Cotabato City sa updated one, Davao City. Is this one of the possible reasons kung bakit HIT ang result? I never got any issues noong kumukuha ako nito before.Why suddenly this happened?

  • Adonis O. Villamin says:

    Nagaaplay ako ng job, may nbi clearance ako, valid pa untill 12 days pa bago I renew, kaso di ko nadala ung original at hindi tinanggap dahil need nila ay 3 months pa bago mapaso, so nagpunta, ako ng muntilupa star mall nbi, sabi ko may nbi na ako kaso irerenew ko po kaso di ko dala original xerox lng, sabi sa akin ng nakausap ko, magonline daw ako, so sinundo ko sila, process, 50 pesos para sa online registration plus 200 para sa bayad ko… Kinunan ulit ako ng picture pati finger print… After ng signature ko, lumabas na may hit ako… Sabi ko meron na po akong nbi, irerenew ko lng kase i hahabol ko sa requirement, ang siste, imbis na renewal, new pala ang nangyari kaya lumabas na may ka pangalan ako… Dec. 2,2019 ngayon, pina babalik pa ako ng Dec 17,2019… 15 days… Saklap…

  • Ever says:

    Hi ask ko lang magkaka record po ba ako sa nbi kase nag send ng letter sa akin yun law firm. Eh di ko na po naasikaso dahil sa sobrang stressed na nangyari sakin last year now hinaharap naman namin un case. Sa akin lang mag hahanap na ako ng work at may hit ako. Possible kaya yon? Salamat

  • kurt rodriguez says:


  • dan says:

    i won my case 2014.. recently i tried to aply for a NBI clearance but im still have this “HIT”
    what should i do?

    • Mariko Arguelles says:

      I suggest get a clearance or any documents as a proof before going sa interview.

  • RR says:

    Nag submit na ko dati ng DOST clearance para mawala na yun HIT ko pero dahil na hack system ng NBI bumalik ulit. Hays mag renew na naman ako ng NBI clearance expect ko na di ko agad makukuha.. nagbago nga procedure at naging online na pero ganun pa rin walang pagbabago.

  • Charles stephen salas says:

    Pwd po ba ipaexpidite ung release date ng nbi ksi paalis n ehh tagal ko q sa abroad 5 years tas 2 weeks ung releasing date po pwd ba iparush ksi wla aq dto 5 years imposible may case db po

  • marivic armenta says:

    first time ko ma-hit sa pagkuha ng NBI,nakakakaba lang,kase first time eh!sana lng walang maging problema,kelangan q pa naman sa trabaho,,lord please!😢🙏🏼

    • totoy says:

      Makukulong ka po. buti nga po sayo. masaya naman po sa kulungan. walang trabaho, tambay lang.

  • Russel says:

    Nung first time ko back 2009, may kapangalan ako pero lalaki sya, babae ako. Ang finger print ata nun is manual pa.

    2013 kumuha ule ako, biometrics na, may hit na naman ako.

    (2019) Kahapon lang kumuha ule ako, may hit ule! Anyare po? By mere first and last name lang po ba tumitingin system? Anu po sense ng biometrics if sa pangalan lang nagchecheck ang system?

    • haha says:

      Kahit ako man na sobrang unusual na ng name ko may hit pa rin. baka pag kaparehong letter lang may hit. na. hahaha.

  • KD says:

    Pano pag wala ka namang hit, dahil dati ka naman ng kumumuha ng clearance pero nalaman na abroad ka, kaya sabi after 5 days pa ang release. Pero pwede mong makuha same day pag magbabayad ng 1,500. Sad reality. Kaya hindi umuunlad ang Pilipinas.

  • EMILY ABONAL says:


  • Olive says:

    just went to nbi satellite office here in muntinlupa and got HIT. nag tataka ako kasi matagal akong wala dito sa pinas kaya impossibleng may pending cases ako. pero i underwent annulment. is this the reason?

  • Kevin Soriano says:

    Hello Sir/Mam,

    I am renewing my NBI Clearance. I paid mine online yesterday and was scheduled for biometrics today. Then I went to NBI Metrotown Office Tarlac City Branch. And upon after they took my biometrics I was given right away a sheet of paper with a schedule on it (November 12, 2019). I thought renewal of clearance will be a ONE DAY PROCESS. This is the fourth time I took an NBI clearance cos I am an OFW. Thankyou

  • Shirley B. says:

    Hello. Kapag may HIT po ba automatically ang next step is sa Quality? Or kung wala naman talagang derogatory record pwede makuha na ang NBI sa petsang pinababalik sa mall branch? Pano po nagkaka HIT and isang taong may tatlong given names? San ba binabase yun, sa first name lang at last name? Kasi kung sa tatlong given names na yun sobrang liit ng chances na meron kang ka-name sake di po ba?

    • Sherry kris briones says:

      Naka hit din ako nung kumuha ako ng nbi.akala kpo 8-10 days lang ang working.bat sakin oct 16 ako kumuha bat babalik mo ako nov 4 pra napakahabanh proseso naman po.

  • Rowee Mae says:

    Last 2017 nakakuha na ako ng NBi without HIT, kailangan ko kasing kumuha this year, nagpa-appointment ako today Oct 14 sa may UN ave office, lumabas na may with HIT ako. Possible po ba iyon?

    • Fay says:

      Ilang days po bago nyo makuha? Thank you.

  • John emer fabricante says:

    Pwede po ba na sa ibang branch ng nbi ko na lang kunin yun nbi clearance kasi na hit po ako sa may trabaho na po ako sa lunes sa manila..salamat po sa sasagot

  • Merry jane aquino says:

    Nakakuha n ko ng nbi but may HIT ako. Ang release date ko is oct. 10 pa..

    Nid ko sya ng oct. 9

    Pwde ko n kaya makuha ung nbi ko ng oct 8?? Tnx s sasagot.

  • Sharlene says:

    Bakit ganon? balak ko sana magrenew pero hindi ma-detect yung old NBI ID ko. Anong klaseng database meron ang NBI? hmm.

  • Chin says:

    Hi just reading your comments here.

    By the way share my experience too, nagpa appoint po ako this first is sept.but cancel to pay 2x kasi may importante ako lakad non.then finalized ko this october 4,since tru 7 eleven payment,i pay it on oct.2. So,nung appoint ko pumunta ko sa nbi tapos nung tinawag na name ko, then sb ng babae, kuhaan ng oic,finger print and signature,then, pina check nila sakin yung details ko kung tama daw po,i told them tama po.then she ask me if naka kuha na ko ng nbi noon i told them yes,as i remem 2010 pa.since the online app nila nakalagay if you had a nbi since 2014 to present so i select the NEW and the answer is yes or No,i select NO bcoz wala na rin sakin yung copy na orig na nbi ko nabahaan na kasi yun and 2010 pa and that time i used is single bcoz need talaga maka kuha ng passport dahil na rin sa emergency kaya naka kuha ako ng passport,but ngayon dito sa appoint ko is married lahat na gamit ko now ay surname ng hubby ko. So bigla hit daw ako.kaya naguluhan din ako bakit? So,dahil kaya ito sa wala na sila record ng details ko kaya ganun kasi nakalagay na sa online nila is 2014- present for renewal.hay naku! Gagamitin ko yun sa napa importanteng bagay pa bale first timer ako kukuha ng nbi kaya hit ganern? Naka kuha nko noon e.Any suggestions to clear my mind.ty for your help

  • Government employee says:

    I’ve been to NBi-Ali mall sattelite office..there was no line whatsoever, in fact nagkwe-kwentuhan nga lng sila..I was told na dapat mag-online appointment prin regardless walang pila, kumpleto ka requirements and khit dala-dala mo pa yung old clearance mo..sana may walk in s mga workers who work from 8-5pm

    • Kat Delano says:

      matagal na pong itinigil ang walk in application. isa sa requirements ang reference number nabook mong appointment sa nbi clearance kaya kulang ka talaga ng requirements.

  • Rufino Navarro says:

    i was hit, do i still have a chance to claim my nbi clearance after the said date written on my stub?

    • Kat Delano says:

      Yes of course. yung date po na nilagay sa stub, yun po talaga ang araw ng release.

  • Anonymous says:

    Medyo bastos parin yung mga tao sa NBI main. specially ung mga nsa pwesto sa biometrics . naninigaw ng mga kumukuha ng NBI clearance. At hindi nmn dapat ganon. masyadong bastos knowing that nagttrabaho sila sa government. and regarding sa pila ng biometrics. dapat mga bata yung nilalagay nyo sa pwesto. para mas mabilis kumilos at makausad ng mabilis pila. nagbago na yung sistema. pero yung galaw ng mga tao ganun prn.

  • Pao says:

    With all the technology you have in place most especially the biometrics bakit napakatagal pa din i claim ang nbi clearance. I think President Duterte should take a look on this, too

  • Rhea jean batucan says:

    Pede po mag tanong pinapapabalik po kasi ako after 2weeks august 15 po ako nagpunta eh august 30 po ung date pinapapunta ako , ask ko lang kung pede na ako magpunta ng 29 kasi appointment ko sa passport is 30 need ko po ng nbi .. nagkasabay po kasi sila .. cabanatuan po ung nbi then pampanga naman po ung dfa. Maari ko po ba makuha ang nbi ko ng 29 mismo . Salamat po

    • marivic armenta says:

      first time ko ma-hit sa pagkuha ng NBI,nakakakaba lang,kase first time eh!sana lng walang maging problema,kelangan q pa naman sa trabaho,,lord please!😢🙏🏼

  • Joven says:

    Taga probinsya po ako doon ako nagkuha ba hit ako tapos kasi may pangalan ako na wanted, binigyan ako nang degoratory record, tatlo ang kaso doon. Tanong kulang ang po ba ang steps na dapat ko gawin para ma-clear po to. Saan ako pupunta? Pwede po detailed na steps. Salamat

  • Donna Sahagun says:

    Hello, dapat renewal lang po talaga ako pero nai-biometrics ako for a new NBI clearance. Bale nagka-hit po ako (siguro dahil sa unang application ko). Ano pong dapat kong gawin?

  • Jayr isidro says:

    Lagi naman ako kumukuha ng nbi pero tuwing punta ko laging hit? Bumabalik ako after 1 week…

  • hanna says:

    what if dismissed na case mo magrereflect pa rin ba yun sa nbi clearance

    • Algorithm says:

      nagka hit din ako and 2 weeks pa ang hihintayin para makuha…hmmm….bakit napaka tagal naman ng verification? In fact madami namang paraan para ma solve ang ganitong problema since online narin naman na. They have databases for details like biometrics and other details naman, so pwede naman gumawa ng system na magcocompare ng fingerprints nung mga may hit upon applying/renewing since wala namang tao ang may kapareho ng print. At napaka rare din na parehas kayo ng pangalan ng nanay at tatay… Kaunting dagdag nalang sa image processing at details verification nila yun. At kung meron nang ganyang process, bakit matagal parin hihintayin? I hope mabigyan na ng pansin yang problema na yan.

      • Kat Delano says:

        sa pagkakaalam ko, 10 working days po ang verification process nila. ganyan po talaga sa NBI Clearance, mabagal. dahil din po yata sa dami ng viniverify.

        di pa ganon kaadvance ang verification process ng nbi clearance, yan ang isang dahil kaya mabagal din.

  • Jordan Christopher Soria says:

    After the NBI Clearance Quality Control Interview can i immediately receive my NBI Clearance?

  • Jordan Christopher Soria says:

    How can i get my NBI Clearance ahead of time? I need it badly for my application. can anyone help? Please?

  • Jinky says:

    Hit din ako. Last 2003 yong NBI ko wala nman. Last July 22 nag apply ako na HIT na. Wala nman akong alam na dahilan. Hay, abala! Aug 2 p blik ko. 🤣🤣🤣

  • Jeramy Fernandez Canoy says:

    good pm..ask ko lang po about sa hit ko nbi clearance makukuha ko na po ba sa date na pag balik ko about releasing..dismissed na kasi yung case..thank you and sana po my sagot sa tanong ko..

  • Concern Dy says:

    Before I have no hit in my nbi it will started 5 years ago. Then I got new one last Monday and I still have a hit so disappointing. I really wanted to start in my new job but the manager in the company said that they need to wait the original copy of my nbi. I need to wait until Aug 2. 2019. I hope Nbi will upgrade their system about this. Wasting time to wait….

  • Dennis Cruz says:

    Good day. After undergoing biometrics, I got a HIT. A date of release was written on the receipt. Release date is August 5 at releasing section in main office in U.N. ave. But I have a prior commitment on that date. Will it be fine if I go on a later date? Example August 9? Thank you.

  • eljohn says:

    always i get nbi clearances every year always i got hit hit hit pls arranged your data based nbi not compromise other transaction always

  • Marie Antonette Villafuerte says:

    This has been a big pain in my life!!! Every year I get I hit and every year I get my clearance with no quality assurance check so what does that mean?! It means I don’t have a case!!!

    I want this issue resolved. Every time I renew my nbi I click renew and it even says renew and what do I get still a hit?! What kind of dinosaur system does NBI have? Somebody has to do something. I even brought all of ny 4 years worth of clearances and NADA. They tell me complain in the main office and that no body can do anything?!

  • Marvin Angeles Lara says:

    hi id like to ask how to expedite the release of my nbi clearance na may kapangalan. i badly need it asap for my upcoming interview in US embassy manila please help

  • Ms. Jak says:

    Sana naman po magawan ng paraan ang issue ng HIT status kasi po napaka time consuming po para samin. Maybe pwede kayo magbigay ng solution for this like providing a code for those na nasa HIT list para sana next time na mag request kami or mag renew eh magiging madali na po for us and we dont need to wait for almost a week to have our clearance. Since change is visible na sa country natin sana naman magawan na din to ng solution.

  • jessica nocomora says:

    pwede ko po ba makuha sa ibang branch yung nbi clearance ko .hit po kase ako kaya binigyan po ako ng date ng nbi para balikan . pwede po ba na kahit hindi sa main branch .

  • JB says:


    • Kat Delano says:

      Mas maganda nga po iyon na makukuha mo agad ang iyong NBI Clearance. Ayaw mo pa nun? haha opo, ok lang na AM ka magpunta. actually, anytime po pwede ka magpunta sa friday.

      • JB says:

        Nagtataka lang po ako baka mali kasi nasulat nung babae haha. Last question, paano po kung hindi ako available bukas? Pwede pa naman po sa Monday diba? Maraming salamat, Miss Kat!

    • Herland Bernardo G. Gutierrez says:

      8 to 10 days? Sa akin july 5 pero july 19 na ko pinababalik. And everytime na lang ako mag aapply ng nbi clearance lagi na lang me hit eh kung tutuusin unique na mjo ang name ko at me 2nd name me details nman ang personal info sa on line application. Hoping na dumating time na pagkukuha ko nbi clearance wala na hit.

      • Dazil Marie Mamigo says:

        I agree.
        Malaki ba ang percentage ng chance of probability na may ka namesake ka na same name sa mother’s maiden name, father’s name, exact residence and domicile address, date of birth and birthplace?
        Please, be reasonable naman po. Automated na nga po yung pag secure ng appointment for application pero sana e sama na rin ang processo. Please revisit ang course of processing ng clearance. I hope hindi ito delaying tactics.

  • Crispin Jr. Gabutan says:

    For decades now of applying for NBI clearances, how on earth this gov’t agency will not be able to clear out my name on the “HIT” list? Are there no advance verification technology or system they have developed over the years of CHECKING on my RECORDS? It is VERY INCONVENIENT for me EVERYTIME I request for my CLEARANCE… It is not a CLEARANCE for me afterall — it is BLURRANCE!

    • Lyan says:

      I can relate to your dilemma. I’ve been experiencing this scenario since 2008. It’s a waste of time to go back after 8-10 business days whenever you’ll get an NBI clearance. Can’t we voluntary do the Quality Control Interview to clear out our names?

    • Concern Dy says:

      Yes it is very disappointing at Abala. The system is very Sucks. 🙁

  • Adones says:

    Hi! Pwede po bang mag-renew even photocopy na lang po ang natitira kong expired NBI Clearance? Thnaks..

  • Evelyn antuerpia sicosana says:

    Good pm ! I would like to ask if i can still get my nbi even if i lost the receipt, i should return to your office on may 24 but since i lost the receipt i wasnt able to claim it.

  • Manuel Salud Montero says:

    Good Morning Sir / Madam,

    Ako po si Mr. Manuel S. Montero hit list po ang name ko pero close na po ang kaso

    kukuha parin ba po ako ng NBI Clearance.

    Maraming Salamat Po.


    Manuel S. Montero

    • Kat Delano says:

      Nasa sa iyo po yan kung gusto mo pong kumuha ng nbi clearance. Pero possibleng lumabas pa din ang kaso mo.

      • Manuel Salud Montero says:

        Mam Kat,

        Pag ka kuha ko po ng NBI Clearance didiretso po ako sa main branch Para po sa Quality Control. para po Bigayan ako ng Clearance Paper. Tama po ba.
        Maraming Salamat Po.

        Manuel S. Montero

        • Kat Delano says:

          Kung yun po ang instruction sa inyo na magpunta sa Main branch, That is correct. Saglit lang po yun pero may pila. Mejo agahan mo nalang.

  • Loui says:

    Good afternoon. I applied for an NBI clearance way back in 2007 and I did not renew it after as I only needed it for a job application. Fast forward to 2019, I need to apply for a current and valid clearance for a visa application. It will be considered as renewal as I have a previous record or a new application as there we no online applications during that time. Please help me on this. Thank you.

  • A.G. says:

    I have 2 accounts on NBI Clearance Online. I thought I had to make another account for renewal because I cannot change the application type from “New” to “Renew” on my original account. I applied for renewal using the new account and now I have “HIT” and I think this is caused by my original account. Both accounts contains the same personal information. How can I permanently delete my first account? I wish to avoid this issue from recurring every time I renew my NBI clearance. Thank you for your assistance.

  • Pedro Solo Jr says:

    Bakit po ganun kada kuha ko ng clearance palaging may hit hindi po ba natatanggal Yun? Nakakaabala na e sayang yung oras.

  • Dindo cesa says:

    Sir/ pwede po sa main na LNG ako kumuha ng nbi clearance kc may kaso ako dati pero na dismissed na anu po dapat KO dalin? Thanks po

  • JUN says:

    may hit ako nung nagaaply ako may 17 dapat ako babalik,pero napunta ako ng probensya biglaan di ko pa po nakuha yung result,pwede ko pa ba makuha yun?la po ba expiration? Thank po.

    • Kat Delano says:

      basta po balikan mo nalang po agad ang iyong NBI Clearance sa lalong madaling panahon.

      • Mary lyn says:

        Mam kung nka dalawang registry ako, dhl b dun kaya na hit ang namekö?

        • Mary lyn says:

          Wat i meant to say is dalawang register sa cavite at dun s loöb ng dfa, kc para daw mka boto kht nasa abroad

  • Gee says:

    Kumuha akong ng NBI clearance last January 22, 2019 at na hit rin.. Kumuha ulit ako ngayon May 24, 2019, sa kasamaan palad HIT pa rin.