NBI Clearance Quality Control Interview

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It was really annoying because (1) the NBI Clearance Personnel asked me to go to NBI Clearance Main Office where Quality Control Interview is held. I applied for my NBI Clearance in Las Pinas which I have to travel two hours from home and (2) it delays the releasing of my NBI Clearance.

I’ve been asking myself what the heck is this Quality Control Interview? I have encountered five years of having a HIT status, what’s in it this time?

What is NBI Clearance Quality Control Interview?

In my own understanding, NBI Clearance Quality Control Interview is a process by which an NBI Personnel reviews or verify the true identity of the NBI Clearance applicant.

This results from receiving a HIT Status in Database verification process. The derogatory record can be his or her own criminal case or under his namesake. In short, your name has been tagged as critical and NBI wants to make sure that they’ll be giving out NBI Clearances to “clean” persons.

Why is this Happening?

The disappointment of not having my NBI Clearance really bugs me while sitting on the cab going to the NBI Main Office. Why did NBI Clearance Main office doing this Quality Control Interview? Then I realize few things that might be a good reason why applicants is suffering this.

Maybe:

  • You have a pending or ongoing case.
  • You are under for arrest and needs to be identified in relation to a crime by the Police Authorities
  • Your Namesake has a pending or ongoing case or
  • Your namesake are under for arrest and needs to be identified in relation to a crime by the Police Authorities

What to do if asked to attend Quality Control Interview?

It’s really a no brainer this time, if you are asked by the NBI Clearance Personnel to attend the Quality Control Interview then you have to.

If you have a clean conscience and have a clean record and as innocent as a child, then you should go. You don’t have to be afraid, it’s not that you did anything illegal that violates our laws, are you?

    Few advice that I can give you (since I already experienced doing this) are:

  • Bring at least two (2) valid supporting documentation that proves your identity. I suggest you should bring Valid IDs accepted and recognized by NBI. In my case, I brought my Philippine Passport since I just got mine recently.
  • Be on time. The NBI Personnel asked me to go there the next day at 9AM. I arrived in the place with a lot of people waiting for their turn. The person I was talking to said that the Quality Control Interviewers starts interviewing at around 8AM.
  • Wear the proper dress code. I can still see few ignorant applicants that was denied to enter the vicinity of NBI Clearance Office because they are wearing slippers and short. You are going inside a Government Building; therefore, everyone is required to wear proper and decent attire. When I say proper and decent, you don’t have to wear your Barong or your Necktie and Suit.
  • In case you have a criminal case, and the decision has been made. Bring the original and a photocopy of it. This will really help you to clear your record.
  • Don’t forget to bring your NBI Clearance Online Receipt.

The Quality Control Interview

While waiting for my turn, I realized that the Quality control interview is not that scary at all. I’ve seen many smiling people going out of the enclosed office where the interview is being held. I didn’t see anyone being arrested! Maybe because applicants with criminal case don’t bother to come to the scheduled interview because they really know that they will be instantly arrested because of the crime they have done.

Multi Purpose Nbi Clearance

The interview lasted for about 5 to 10 minutes. The NBI Clearance Quality Control Interviewer asked simple questions, most of the time answerable by a Yes or a No. I guess she really knows that I’m not the one they been looking for (I mean my namesake).

Some questions asked are:Are you Mr. Juan Dela Cruz?

      • Are you living in (your present address)?
      • How long have you been living in your (present address)?
      • Have you been to Palawan? It was the place where my namesake committed the crime.
      • Do you have a criminal case (such as) Rape, Theft, Serious Physical Injury, Attempted Murder, Plunder, Arson or Treason?

Once you easily denied all their allegations,[lol] you are directed to the NBI Clearance Resident Lawyer to take an oath.

The interviewer will give you a piece of paper, an Affidavit of Denial. You just need to fill out the form. You will be then ask to leave the room and fill out the Affidavit of Denial in the waiting area.

In working with the Affidavit of Denial, there are things you need to remember:

      • It is for FREE! So avoid the oh-so-Filipino-scheme fixers waiting for unsuspecting victims outside offering their services for a fee.
      • Fill out the necessary fields: the date of your NBI application and your reference number found in the receipt your NBI Clearance Payment. The NBI Clearance QC Interviewer will check all the required details you need to fill out.

Once done, wait for the NBI Clearance Personnel to get your Affidavit of Denial. You will then be in queue for taking an oath. Just be patient in waiting.

When it’s your turn, you will be then ask to stand in front of the NBI Clearance Resident Lawyer.

He will ask you to raise your right hand and be ready to recite “Panatang Makabayan” lol! He will (again) ask few question which is answerable by Yes or No. Sometimes, he would ask you to say your Complete Name and Address or any Personal Details he might think of. In a few seconds, you’ll notice that it’s already finished.

The oath taking is finished! Hoooray! You’re not done yet.

Wait for your Affidavit of Denial to be notarized. This is also for free and no need to shell out some dough.

After receiving your Affidavit of Denial back, hand it over to the person who interviewed you. He or She will write the time of release of your NBI Clearance. You can now leave the room and proceed to the Printing and Releasing Section of NBI Clearance.

When the scheduled time arrives, you can easily get your NBI Clearance. Head down to the Exit door and leave the entire building of NBI Main Office and GO HOME!

When I was walking down the exit path of NBI Main Office, I decided to share my own experience so that many people can find help on the internet with their questions. Do you have one? I’d LOVE to hear your thoughts on this. I’m sure there are a stories you’ve heard that’s worth sharing? Your experience or a friend’s experience doing the Quality Control Interview when applying for an NBI Clearance Online? I am happy to hear ALL of them! Just leave a message in the comments section.

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332 comments

  • puwd po kaya kumuha ulit ng appointment sa nbi main? kase po nagkuha ako knina sa cabanatuan nakalagay is hit..so need ko po mag wait ng 10 days..mas mabilis po kaya if sa main ako magkuha?

  • Nabasa ko po ang mga comment at ilang mga tanong,, pero sa kalagayan ko po na ginamit ang aking pangalan ng ibang Tao pra mkagawa say ng krimen,, Hindi ko po napanindigan na Hindi po ako ang taong nagkaron ng case,,, dahil hind po ako nabigyan ng pagkakataon na mag explain ng side ko… Nakaka depress po talga.
    Ngaun po ang taong gumamit ng pangalan ko ay nkapag abroad na,, habang ako ay dinadanas ang gantong problema.
    Hindi ko po alam ang gagawin Kong hakbang pra malinis ang pangalan ko na nagamit ng iba.

  • Nabasa ko po ang mga comment at ilang mga tanong,, pero sa kalagayan ko po na ginamit ang aking pangalan ng ibang Tao pra mkagawa say ng krimen,, Hindi ko po napanindigan na Hindi po ako ang taong nagkaron ng case,,, dahil hind po ako nabigyan ng pagkakataon na mag explain ng side ko… Nakaka depress po talga.
    Ngaun po ang taong gumamit ng pangalan ko ay nkapag abroad na,, habang ako ay dinadanas ang gantong problema

  • Kahapon oct. 29 tumawag ako sa nbi starmall sa alabang, ngtanong lng ako kung pde ko ng mkuha ngayon ang clearance ko, hndi ko kc npancin na nov 9 ang releasing, sabi skn sa telepono kelan ako ng apply ng nbi clearance sbi ko, oct, 26, ngayon sgot ng nsa teleponi pde n daw ngayon mkuha, oct. 30. Eh d pumunta ako ngayon, sa awa ng dyos hnd ko nkuha, kc under quality control dw ako, e sbi ko wala nmn cnb skn ung nksagot ng telepono, na may interviewer khpon sa starmall, dpat dw khpon p ako pumunta, eh malay ko ba.. Db my contact number nman ako n nligay doon, bkt d n lng doon ako ininform, pnpnta ako sa main, ngayon pra mainterbyu, anong dpat kung gwin hhntayin ko n lng b ung nov. 9 o mgderitso n ko sa main, o ipgpaliban ko muna kc puyat p ako at walang tulog, sana my mgresponse,

  • Sir,
    God bless and good day.
    Una po, after ko makuha ang certification ng Clearance mula sa City Prosecutor
    1.Para sa drop case, na dinismiss ng City Prosecutor ng Manila., at
    2. Sa case na dinismiss ng Municipal Trial Court.
    Pero ng Ako ay nag rerequest para sa Clearance of Dismissal ng nadrop na case at dismissed by the Manila City Prosecutor, nagulat ako ng sabihin sa akin ng empleyado sa Manila City Prosecutor ay kailangan ko muna kumuha ng NBI Clearance.
    Tama ba. Paano ako kukuha ng NBI Clearance kung isa sa requirement na magpatunay na nadismiss na ang nabanggit na cass ay Certificate of Clearance of dismissal ng case from the Prosecutor?

  • Mine was a little different. I also got a namesake which has a case, so i was instructed to proceed to NBI main in Bulacan. I thought i was lucky enough because im 1st in line. Only to be very disappointed that Mr. Interviewer doesn’t even ask me anything. He just write down something on a plain paper and instructed me to go get a Court Clearance. Sobrang abala. Nakaka disappoint lang na i have to go through all of those.

  • hello tanong ko lang po ko if makakakuha ba ng nbi ang isang tao na nakulong sa city jail dahil sa kasong physical injury pero nadismiss naman po sya?lalabas po ba sa nbi ung kaso nya at kung sya man po yung nasa hit huhulihin po ba sya at makukulong?

  • Hi! This post is very helpful and informative. I just went this morning and the quality control area was very easy to find. Just follow the arrows. Also, you may want to update also, interview schedule is from 7am to 5pm. I arrived at 8am and they are already serving #25. I waited for my number to be called for about 40minutes, interview lasted for 10minutes and I got my clearance immediately.

  • Bakit kaya dito sa CLA Mall Pagsanjan branch na NBI wala silang resident lawyer? Kailangan ko pa daw magpagawa sa lawyer kaya makakagastos ako. Hindi po dapat required sila na dapat may Resident Lawyer? yearly ako kumukuha lagi ngang may hit pero ngayon lang ako pinag affidavit of denial.

  • Pano po pag pinablotter ? Dina po mkakakuha ng nbi? Yung friend ko kase ng shoplift pero di sya kinulong .. Pina blotter lng.. Mgkaka hit napo ba yun sa NBI? just asking .. Thanks po sa mga mgrereply 🙂

  • Pinapunta ako sa main office for Quality Control Interview after ko mabigay yung receipt ko pinababalik naman ako bukas pero marami din namang hindi pinababalik kinabukasan. Ano ibig sabihin kapag pinababalik kinabukasan?

  • DOST Scholars sometimes also gets a hit, so for all DOST scholars, make sure to bring your DOST Clearance with you if your asked for a quality control interview.

  • I have HIT, the personnel from the Robinson’s Metro East directed me to NBI Main for quality control but she did not gave me a date. When can I come?

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