NBI Clearance Quality Control Interview

September 20, 2018 10:12 am

It was really annoying because (1) the NBI Clearance Personnel asked me to go to NBI Clearance Main Office where Quality Control Interview is held. I applied for my NBI Clearance in Las Pinas which I have to travel two hours from home and (2) it delays the releasing of my NBI Clearance.

I’ve been asking myself what the heck is this Quality Control Interview? I have encountered five years of having a HIT status, what’s in it this time?

What is NBI Clearance Quality Control Interview?

In my own understanding, NBI Clearance Quality Control Interview is a process by which an NBI Personnel reviews or verify the true identity of the NBI Clearance applicant.

This results from receiving a HIT Status in Database verification process. The derogatory record can be his or her own criminal case or under his namesake. In short, your name has been tagged as critical and NBI wants to make sure that they’ll be giving out NBI Clearances to “clean” persons.

Why is this Happening?

The disappointment of not having my NBI Online really bugs me while sitting on the cab going to the NBI Main Office. Why did NBI Clearance Main office doing this Quality Control Interview? Then I realize few things that might be a good reason why applicants is suffering this.


  • You have a pending or ongoing case.
  • You are under for arrest and needs to be identified in relation to a crime by the Police Authorities
  • Your Namesake has a pending or ongoing case or
  • Your namesake are under for arrest and needs to be identified in relation to a crime by the Police Authorities

What to do if asked to attend Quality Control Interview?

It’s really a no brainer this time, if you are asked by the NBI Clearance Personnel to attend the Quality Control Interview then you have to.

Read: NBI Online Registration

If you have a clean conscience and have a clean record and as innocent as a child, then you should go. You don’t have to be afraid, it’s not that you did anything illegal that violates our laws, are you?

  • Bring at least two (2) valid supporting documentation that proves your identity. I suggest you should bring Valid IDs accepted and recognized by NBI. In my case, I brought my Philippine Passport since I just got mine recently.
  • Be on time. The NBI Personnel asked me to go there the next day at 9AM. I arrived in the place with a lot of people waiting for their turn. The person I was talking to said that the Quality Control Interviewers starts interviewing at around 8AM.
  • Wear the proper dress code. I can still see few ignorant applicants that was denied to enter the vicinity of NBI Clearance Office because they are wearing slippers and short. You are going inside a Government Building; therefore, everyone is required to wear proper and decent attire. When I say proper and decent, you don’t have to wear your Barong or your Necktie and Suit.
  • In case you have a criminal case, and the decision has been made. Bring the original and a photocopy of it. This will really help you to clear your record.
  • Don’t forget to bring your NBI Clearance Online Receipt.

The Quality Control Interview

While waiting for my turn, I realized that the Quality control interview is not that scary at all. I’ve seen many smiling people going out of the enclosed office where the interview is being held. I didn’t see anyone being arrested! Maybe because applicants with criminal case don’t bother to come to the scheduled interview because they really know that they will be instantly arrested because of the crime they have done.

Multi Purpose Nbi Clearance

The interview lasted for about 5 to 10 minutes. The NBI Clearance Quality Control Interviewer asked simple questions, most of the time answerable by a Yes or a No. I guess she really knows that I’m not the one they been looking for (I mean my namesake).

Some questions asked are:Are you Mr. Juan Dela Cruz?

    • Are you living in (your present address)?
    • How long have you been living in your (present address)?
    • Have you been to Palawan? It was the place where my namesake committed the crime.
    • Do you have a criminal case (such as) Rape, Theft, Serious Physical Injury, Attempted Murder, Plunder, Arson or Treason?

Once you easily denied all their allegations,[lol] you are directed to the NBI Clearance Resident Lawyer to take an oath.

The interviewer will give you a piece of paper, an Affidavit of Denial. You just need to fill out the form. You will be then ask to leave the room and fill out the Affidavit of Denial in the waiting area.

In working with the Affidavit of Denial, there are things you need to remember:

  • It is for FREE! So avoid the oh-so-Filipino-scheme fixers waiting for unsuspecting victims outside offering their services for a fee.
  • Fill out the necessary fields: the date of your NBI application and your reference number found in the receipt your NBI Clearance Online Payment. The NBI Clearance QC Interviewer will check all the required details you need to fill out.

Once done, wait for the NBI Clearance Personnel to get your Affidavit of Denial. You will then be in queue for taking an oath. Just be patient in waiting.

When it’s your turn, you will be then ask to stand in front of the NBI Clearance Resident Lawyer.

He will ask you to raise your right hand and be ready to recite “Panatang Makabayan” lol! He will (again) ask few question which is answerable by Yes or No. Sometimes, he would ask you to say your Complete Name and Address or any Personal Details he might think of. In a few seconds, you’ll notice that it’s already finished.

The oath taking is finished! Hoooray! You’re not done yet.

Wait for your Affidavit of Denial to be notarized. This is also for free and no need to shell out some dough.

After receiving your Affidavit of Denial back, hand it over to the person who interviewed you. He or She will write the time of release of your NBI Clearance. You can now leave the room and proceed to the Printing and Releasing Section of NBI Clearance.

When the scheduled time arrives, you can easily get your NBI Clearance. Head down to the Exit door and leave the entire building of NBI Main Office and GO HOME!

When I was walking down the exit path of NBI Main Office, I decided to share my own experience so that many people can find help on the internet with their questions. Do you have one? I’d LOVE to hear your thoughts on this. I’m sure there are a stories you’ve heard that’s worth sharing? Your experience or a friend’s experience doing the Quality Control Interview when applying for an NBI Clearance Online? I am happy to hear ALL of them! Just leave a message in the comments section.

NBI Clearance HITNBI Clearance Quality Control

545 thoughts on “NBI Clearance Quality Control Interview

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  • Francis o. Asis says:

    Good morning sir/ma’am
    Tanung ko Lang po dito po ako sa CAMARINEs Norte nagkuha ng nbi Ang release po ay sa Oct. 20 2022. Pag pumunta po ba ako ng nbi main makukuha ko agad? Hit po ako huling kuha ko po ng nbi last 2019 nag quality control po ako.1week lang po KC Ang binigay sakin time para ma complete Ang requirements ko nbi na lang po Ang kulang. Salamat po

  • Arthur tribdino reyes says:

    Sir mam. Good afternun oct. 6 2022 po ang quality control interview ko po pwede ko po b mas maaga s oct. 6 po mgpnta sa main ???

  • Ryan Mendoza says:

    I was advised to go to RTC for an interview. I have read about what you had experience and I got something different. I paid the affidavit of denial for it to be notarized then another payment. You paid nothing compared to my and want to ask on why I was asked to pay?

    • Joan Ching says:

      Magkano po binayaran niyo?

  • jessica ann cayabyab says:

    Hi ask ko lang po kakakuha ko lang ng nbi clearance ko kanina, nacheck ko nakalimutan ko po pala lagyan ng second name ko na “Ann” kaya ang nakalagay na lang po don is Jessica Cayabyab
    Pano ko po mapapaayos yun?

  • Ryan Shagar Garcia says:

    Ive been at Quality Control this Tuesday and interviwed by Maam Helen, I forget to ask her why is it my clerance says still no criminal record I just saw my clearance just today, can I speak to her? my mobile 09197775033

  • Ericson de vera says:

    Good day po ask ko lang po if yong mga xcomvict or yong taong nakulong dati ay makaka kuha pa po ba ng NBI CLEARANCE po? issue po kasi nila yong kay Robin Padilla po.

    • Ericson de vera says:



    Why im hit and i will go to the main office of NBI…Quality Control…Pls reply

  • Karen Roxas says:

    When i paid using gcash the status is pending. Why it is like that?

  • Jethro B. Bayer says:

    Paano po ba kumuha ng NBI Clearance?

    Nung March po kasi kumuha ako as First time jobseeker ang maganda free na,para sa first time jobseeker. Ngayon po pumunta po ako jan sa NBI UN Manila5 United Nations Ave, Ermita, Manila, 1000 Metro Manila, ang kaso po di po ako pinayagan ituloy kasi mali yung address ng nasa drivers license ko pero sabi ng nag aasist don pwede pa dapat e kaso walang original na pirma, bumalik ako mga kinabukasan kasi sabi ng barangay don pwede daw naman kasi may naka lusot naman din kahit sealed lang eh sabi din ng misis ko try daw magmakaawa edi bumalik nga ako,Nung bumalik naman po ako yung admin na kumausap sa akin nag makaawa na ako kasi ang mahal po talaga ng pamasahe tsaka sabi din ng office dun sa barangay namin pwede naman daw yung barangay cert. ko, nag labas siya ng memorandum na bawal yung ganon yun di parin ako pinayagan pero nag iwan siya ng sulat nya na naka stapler sa barangay cert. ko,Nung pagkauwi ko naman po dali dali ako pumunta barangay namin kasi malayo barangay sa amin mga kalahating kilometro pa bi-nike ko nalang po kasi wala na akong pamasahe, pagkarating ko barangay pinapirma ko ng original na pirma yung barangay cert. ko tapos nagtaka yung mga tao don sa office kasi saken lang daw po nangyari yon, ang sabi naman ng isang tao po don matatagalan daw yan bago ko makuha barangay cert ko kasi orig na pirma ilalagay. Lumipas po ilang araw na realesed na yung barangay cert. ko na may orig na pirma. Dali dali po kami pumunta ng misis ko sa Nbi,sinama ko na po misis ko incase na di parin tinanggap siya po kakausap e bawal pala po don yung may kasama pinahintay ko nalang siya sa baba kahit sobrang init, alam ko po kasi mabilis nalang yung process kasi complete na po ako sa requirments kaya iniwan ko nalang sya don saglit, Eh nung nasa cashier na po ako HINDI NANAMAN AKO PINAYAGAN KASI PUTOL DAW PO YUNG ADDRESS NA NAKASULAT SA LIKOD, EH KAILANGAN DAW PO KUNG ANO NAKA REFLECT SA UNAHAN YUN DIN DAW NAKALAGAY SA LIKOD ,HINDI NALANG DIN PO AKO PUMALAG EH PANO PO BA NAMAN YUNG SENIOR NGA DON PINAALIS AKO PA LAYANG REGULAR LANG,ORIGINAL NA PIRMA NA PO YUNG NAKALAGAY SA BIRTH CERTIFICATE KO! SAYANG PO PAMASAHE TSAKA PAGOD,MULA PARAÑAQUE AKO HANGGANG MANILA TAPOS PAG PUNTA KO DOON HINDI MAN LANG AKO PINAYAGAN MAKAKUHA,KAILANGAN KO NA DIN SA TRABAHO KO,SHOUT OUT PO DUN KAY KUYA NAG ASSIST SA AKIN KITA MO NAMAN BARANGAY MARCELO PARAÑAQUE PA KAMI PINABALIK MO PA,GALING MO PO ORIGINAL PIRMA NA NGA DI PA TINANGGAP,PINAGTATAWANAN NA NGA AKO DITO SA BARANGAY NAMIN PARA LANG JAN SA PINAGHIRAPAN KONG BARANGAY CERTIFICATE DI MO PARIN AKO PINAYAGAN, GALING KUNG MAY BAYAD SIGURO AKO PINAYAN NA SIGURO AKO,AYOS YUNG FREE SERVICE FOR FIRSTIME JOBSEEKER👍.

    Sincerly yours,
    Jethro B. Bayer

  • Toni Rose Tejuco Velarde says:

    Good day! I would like to ask how long will it take for my records to be cleared? I submitted a clearance from DOST. I submitted it last January 2022. I was instructed that once I submit the clearance I can get a new nbi record without any hit. But when I renewed this February the hit was still reflected on my nbi record. Can anybody help me with this? Thank you.

  • April caraang says:

    Hello po question po.

    I tried to get a nbi last 2018
    So they told me po na quality control po need q punta ng main office po.


    Ma’am/sir good evening,sobrang worry ko po ngayun dahil sinabi sakin nang staff sa NBI nong wensday 01,19,2022 na kailangan ko dumaan nang quality control for interview by Monday 01.24.2022 dahil may kaso daw ako, eh Wala nman akong kaso Wala nman ako naging kaaway,iniingatan ko pangalan at apilido ko, sagot sakin Hindi Naman daw pareho, middle name ko,pangalan lng at apilido,pero asked ko lng bakit ako dadaan nang quality control,?pa help nman mga ma’am/sir,Hindi ako makakain nang maayos at makatulog dahil Dyan,kasi 1st ko na ma quality control,since KUMUHA ako nang nbi na hihit ako pero Hindi ako ma quality control,

  • Rich chel says:

    Hi po ask ko lang po kukuha along nbi clearance pero my hit po,,pinababalik ako ng after 10 days, then ng bumalik ako that day pinababalik ulit ako ng after 2 day for interview same place (hindi po sa main),kung may kaso po ba ano po mantayari as akin,sana po masakit nyo,thanks po

  • Teresita Bernadaz Robillos says:

    Ang mga documents po na ginagamit ko sa kasalukuyan ay Naka pangalan po sa asawa kong namatay. Pati na po ang aking N.B.I. clearance. Puede po ba akong kumuha ng N.B.I. Clearance under my Maiden name na this time kasi yun po gagamitin ko sa pagkuha ng passport.

    • Kat Delano says:

      Ang kailangan po sa gusto nyong mangyari ay makapag present po kayo ng valid ids under your maiden name. Kung may mapepresent po kayong ganon, i think possible ung gusto nyong mangyari.

  • Romeo Roderick Garcia Mendoza Jr says:

    Maari ko po bang malaman kung mayroon pong kaso na laban po sa akin?reply po sana kayo please,maraming salamat po..

  • katey cruz says:

    hi, so after your QC interview po,may instance ba na nagrenew ka uli NBI mo and pinapunta ka pa uli for QC interview? or nakalusot na po since nagundergo ka na and nagoath pa the last time? thanks for sharing!

  • Let Let says:

    Pagpumunta ba ko sa sched na binigay saken para makuha NBI clearance ko dahil “Hit” nga daw, makukuha ko ba kagad or need ko din pumunta ng main. Grabe sobrang hassle, renewal na ko kung baga may record nako sakanila bat kalengan ko pa magsuffer dahil sa kapangalan ko. Common surname ng asawa ko pero hindi ang family name ko, siguro naman dun palang machecheck na. Saket sa bangs, pandemic pa naman ngayon.

  • Myralyn Peleño says:

    Good morning po ma’am Kat
    tanong ko lang po nag apply po ako ng police clearance nung (may 17) then pinababalik ako ng (may 26) nagulat ako may binigay uling papel na maliit puntahan ko daw ito sa main ng NBI clearance sa (may 28) buti nalang may kakilala ako sa NBI main pinaverify ko name ko qualified theft daw kaso ko nung (dec 12 2012) isinampa daw yung kaso tanong ko lang po diba magiging problema kung hindi ko na ituloy yung pag kuha ng NBI?kase natatakot po ako baket ganon ang kaso ko wala bang magiging problema kung hindi ko na ituloy eh naka register nako sa NBI branch yun lang po salamat sa sagot.

  • Anna carolina dela torre solis4 says:

    what is my case why i go on nbi clearance quality control?

  • Joseph gregorio says:

    Clear na po ba ang isang kaso pag natapos na ang probation o lalabas pa din ito at hindi na makakawa saamat po

  • sha says:

    ano na nangyari sa case mo? nakakuha ka nbi clearance?

  • jacq says:

    by appointment po ba ang NBI quality Control kasi po need ko po mag absent sa work
    and sabi po sa releasing ng NBI wala daw anytime puwede mag punta, sure po ba?
    hindi po sya by appointment ,, in case man san po mag papa appointment.

  • Mark says:

    Hi, I just read about your article and it made me feel so worry about it, because I have hit also which is bothering me all time, I will not deny that I had been….. can we talk privately po? Im a little bit confuse of this matter. Thank you

  • Gaudencio Senarillos Jr says:

    Hi, meron akong hit na damage to property reported by the police, actually that was a blotter of traffic accident 40 years ago, it was already settled by my insurance and did not go to court, the court issued a clearance which I submitted to the NBI branch, I don’t have a copy, can an affidavit from consulate work?present I am overseas applying for visa renewal.

  • Gaudencio Senarillos Jr says:

    Hi, meron akong hit na damage to property reported by the police, actually that was a blotter of traffic accident 40 years ago, it was already settled by my insurance and did not go to court, the court issued a clearance which I submitted to the NBI branch, I don’t have a copy, can an affidavit from consulate work, at present I am overseas applying for visa renewal, what will I do?

  • Soledad Masangcay Torda says:

    Pwede po ba maayos n.b.i clearance ko..nung march pa po ako ppunta sa quality control taga cavite city po ako..naabutan ng lockdown..kelan po kaya ako pwede mag punta para maayos ko n.b.clearance ko

  • Joan Garcia Chua says:

    Pwede ko pa po ba makuha ung hindi ko po natapos nung jan 15,2020 nbi ko po, dahil sa kadahilan po kaso pero naayos ko na po ito?? Pwde po ba aq bumalik sa quality control? Salamat po

  • Arnold sumayang says:

    Makakuwa pa po ba nbi pag nagkakaso ka tapos kinulungan mo at naka pyansa

  • Pearl Joy Baguhin Orde says:

    Mag tatanung Lang po ako .
    Kasi po may INTERVIE PO ako sana noong .3-18-20 .ang kaso po .Quarantine po tau ..
    Ngyun sep po .pwede na po bang .pumnta !?? maraming slmatpo

  • Armando Heria says:

    Good pm. Kung pupunta ka SA Quality Control for interview at Wala Kang dala na Court Clearance SA cleared na case, dahil SA tagal na at change of address, ANO Ang susunod na processo?

  • Domingo says:

    Hi magandang tanghali po, huling kuha ko ng nbi noong 2018 na hit po ako pero wala naman akong criminal record, ano ba ang dapat kong gawin? Paki reply naman sir, para malaman ko ang dapat kong gawin. Kukuha pa naman ako ng nbi clearance para sa e inaaplyan ko para sa ibang bansa. Salamat po sir..

  • Geraldine says:

    I renew my NBI last Jan. 2020 and asked to go for quality control interview. I was just accepted by a company and was undergoing training. I asked my trainer if I could file a leave but since I have my old nbi that expired on May 2020. Sabi sa May nalang ako pumunta.

    Ask ko lang po puede pa ba ako pumunta sa main office for Quality Control interview this May 2020 even yung receipt ko and application was on January 2020. Or do I have to reapply again. Since may ECQ kailan po open ang office sa main.

  • Gerald says:

    Hello Magandang araw po sa lahat! May problema po ako at nakakahiya man pong sabihin e nahuli po ako nang awtoridad na lumabag sa curfew as Enhance Community Quarantine Violator po last April 23.
    Ask ko lang po kung makakasuhan po ba ako nito at kung may kaso man po e magkakarecord po ba ako sa Police Clearance o kaya Nbi po. Makakakuha pa po ba ako ulit nang mga documents na to? Salamat po.

  • Gerry G Pascua says:

    Good day po,ask ko lang po kung nkarating nba sa NBI office ang kaso kung my nangyari ng agerement sa korte ng akusado at complainant na byaran nlang nya ung nadispalko nyang pera?kc 1 hearing lang po ang nangyari.pwd ba cyangmakakuha ng NBI clearance po ba?

  • Gerry G Pascua says:

    Good day po,ask ko lang po kung nkarating nba sa NBI office ang kaso kung my nangyari ng agerement sa korte ng akusado at complainant na byaran nlang nya ung nadispalko nyang pera?kc 1 hearing lang po ang nangyari.

  • Mary Dhel Mecca says:

    Hi po good afternoon may question lng po, Yung father ko po kasi ngkaroon ng problem 20yrs ago sa nueva Vizcaya dahil sa pagtitinda Nila ng mga kitchenware Ginamit po Nila name ng nestle and other company den nireklamo sila NG taong Bayan den kinasuhan po sila den hindi po sila nka attend ng last hearing den Yung nga po ng reflect sa nbi na may hit sya pinapapunta po sya ng quality control Kaya Lang po natatakot sya na baka daw po hulihin sya overpricing po Ata ang kinaso sakanila, may possibility po Kaya na makulong sya? ano po Kaya ang dapat gawin, ty po and godbless.

    • Kat Delano says:

      Sa ganitong sitwasyon po, hindi ko po masabi kung huhulihin po sila o hindi. Dahil may pending case po sila. Pasensya na po pero dapat po muna nilang ayusin ung issue nila sa korte.

  • Arnel Royo says:

    good day if hit ka po how many days bago makuha yung NBI Clearance salamat po

    • Kat Delano says:

      8 to 10 working days po usually.

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