NBI Clearance Quality Control Interview

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It was really annoying because (1) the NBI Clearance Personnel asked me to go to NBI Clearance Main Office where Quality Control Interview is held. I applied for my NBI Clearance in Las Pinas which I have to travel two hours from home and (2) it delays the releasing of my NBI Clearance.

I’ve been asking myself what the heck is this Quality Control Interview? I have encountered five years of having a HIT status, what’s in it this time?

What is NBI Clearance Quality Control Interview?

In my own understanding, NBI Clearance Quality Control Interview is a process by which an NBI Personnel reviews or verify the true identity of the NBI Clearance applicant.

This results from receiving a HIT Status in Database verification process. The derogatory record can be his or her own criminal case or under his namesake. In short, your name has been tagged as critical and NBI wants to make sure that they’ll be giving out NBI Clearances to “clean” persons.

Why is this Happening?

The disappointment of not having my NBI Clearance really bugs me while sitting on the cab going to the NBI Main Office. Why did NBI Clearance Main office doing this Quality Control Interview? Then I realize few things that might be a good reason why applicants is suffering this.

Maybe:

  • You have a pending or ongoing case.
  • You are under for arrest and needs to be identified in relation to a crime by the Police Authorities
  • Your Namesake has a pending or ongoing case or
  • Your namesake are under for arrest and needs to be identified in relation to a crime by the Police Authorities

What to do if asked to attend Quality Control Interview?

It’s really a no brainer this time, if you are asked by the NBI Clearance Personnel to attend the Quality Control Interview then you have to.

If you have a clean conscience and have a clean record and as innocent as a child, then you should go. You don’t have to be afraid, it’s not that you did anything illegal that violates our laws, are you?

    Few advice that I can give you (since I already experienced doing this) are:

  • Bring at least two (2) valid supporting documentation that proves your identity. I suggest you should bring Valid IDs accepted and recognized by NBI. In my case, I brought my Philippine Passport since I just got mine recently.
  • Be on time. The NBI Personnel asked me to go there the next day at 9AM. I arrived in the place with a lot of people waiting for their turn. The person I was talking to said that the Quality Control Interviewers starts interviewing at around 8AM.
  • Wear the proper dress code. I can still see few ignorant applicants that was denied to enter the vicinity of NBI Clearance Office because they are wearing slippers and short. You are going inside a Government Building; therefore, everyone is required to wear proper and decent attire. When I say proper and decent, you don’t have to wear your Barong or your Necktie and Suit.
  • In case you have a criminal case, and the decision has been made. Bring the original and a photocopy of it. This will really help you to clear your record.
  • Don’t forget to bring your NBI Clearance Online Receipt.

The Quality Control Interview

While waiting for my turn, I realized that the Quality control interview is not that scary at all. I’ve seen many smiling people going out of the enclosed office where the interview is being held. I didn’t see anyone being arrested! Maybe because applicants with criminal case don’t bother to come to the scheduled interview because they really know that they will be instantly arrested because of the crime they have done.

Multi Purpose Nbi Clearance

The interview lasted for about 5 to 10 minutes. The NBI Clearance Quality Control Interviewer asked simple questions, most of the time answerable by a Yes or a No. I guess she really knows that I’m not the one they been looking for (I mean my namesake).

Some questions asked are:Are you Mr. Juan Dela Cruz?

      • Are you living in (your present address)?
      • How long have you been living in your (present address)?
      • Have you been to Palawan? It was the place where my namesake committed the crime.
      • Do you have a criminal case (such as) Rape, Theft, Serious Physical Injury, Attempted Murder, Plunder, Arson or Treason?

Once you easily denied all their allegations,[lol] you are directed to the NBI Clearance Resident Lawyer to take an oath.

The interviewer will give you a piece of paper, an Affidavit of Denial. You just need to fill out the form. You will be then ask to leave the room and fill out the Affidavit of Denial in the waiting area.

In working with the Affidavit of Denial, there are things you need to remember:

      • It is for FREE! So avoid the oh-so-Filipino-scheme fixers waiting for unsuspecting victims outside offering their services for a fee.
      • Fill out the necessary fields: the date of your NBI application and your reference number found in the receipt your NBI Clearance Payment. The NBI Clearance QC Interviewer will check all the required details you need to fill out.

Once done, wait for the NBI Clearance Personnel to get your Affidavit of Denial. You will then be in queue for taking an oath. Just be patient in waiting.

When it’s your turn, you will be then ask to stand in front of the NBI Clearance Resident Lawyer.

He will ask you to raise your right hand and be ready to recite “Panatang Makabayan” lol! He will (again) ask few question which is answerable by Yes or No. Sometimes, he would ask you to say your Complete Name and Address or any Personal Details he might think of. In a few seconds, you’ll notice that it’s already finished.

The oath taking is finished! Hoooray! You’re not done yet.

Wait for your Affidavit of Denial to be notarized. This is also for free and no need to shell out some dough.

After receiving your Affidavit of Denial back, hand it over to the person who interviewed you. He or She will write the time of release of your NBI Clearance. You can now leave the room and proceed to the Printing and Releasing Section of NBI Clearance.

When the scheduled time arrives, you can easily get your NBI Clearance. Head down to the Exit door and leave the entire building of NBI Main Office and GO HOME!

When I was walking down the exit path of NBI Main Office, I decided to share my own experience so that many people can find help on the internet with their questions. Do you have one? I’d LOVE to hear your thoughts on this. I’m sure there are a stories you’ve heard that’s worth sharing? Your experience or a friend’s experience doing the Quality Control Interview when applying for an NBI Clearance Online? I am happy to hear ALL of them! Just leave a message in the comments section.

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426 comments

  • Hello po mam, I was told to go to the nbi main office for an interview. I do not have any cases filed against me. Should I be worried? How early can I go for the interview? And what are the needed documents thank you.

  • Makakakuha po ba ng NBI clearance ung kamag-anak ng kaibigan q na nakulong sa Lucena pero nakalaya dahil sa prebargaining? Need po kc nya ung NBI para sa requirement nya sa pagtatrabaho? Nasa kanya nman po ung patunay released paper

  • Just an additional information, I came around 11:30AM because my slip didn’t indicate an appointment time. Apparently, they now have a cut off at 11:15AM. So come in extra early if you don’t want to be sent home.

  • For five years of getting the nbi clearance I always get a hit. The funny thing is I have never been asked to do Quality Control interview. When I pick up my nbi on the given date they just hand it over. However like I said every year I get it I always have to wait the extra 7 business days to get my clearance which is so annoying. I want this to go away because obviously I don’t have a case. It is stupid when they say my name is common but exactly the same first, 2nd, middle and last name? Any suggestions cause I am truly burned out already.

  • Hello po! Need po ng assistance regarding my NBI clearance. My NBI clearance says “No Criminal Record” and this is due to a case filed against me by my neighbor around 2007. There were hearings but the case was dismissed as the plaintiff passed away because of her long time illness. Now I’m going to lodge for a Canadian Visa however I was advised that I will need a written explanation from the NBI regarding the comment: “No Criminal Record”. I just want to know how do I go about securing this written explanation from the NBI. Hope to get some advice. Thank you in advance.

  • Ms. Kat, need ko change ng date of birth ko, should be 1959 instead of 1962. I was advised to go to Main for QC. I remember sa BP22 yun pero that was cleared but wala nang copy na keep.

  • maari po bang makasuhan ang isang tao ng hindi nya nlalaman? walang ibingay na notice o kung ano pa man. at mag aappear po ba iyon sa nbi clearance?

  • I have 2 accounts on NBI Clearance Online. I thought I had to make another account for renewal because I cannot change the application type from “New” to “Renew” on my original account. I applied for renewal using the new account and now I have “HIT” and I think this is caused by my original account. Both accounts contains the same personal information. How can I permanently delete my first account? I wish to avoid this issue from recurring every time I renew my NBI clearance. Thank you for your assistance.

  • Pag na blotter ba makikita sa nbi clearance? The incident happened around the time na nasa 2nd year hs pa ako.

    • i am not sure ha pero possible na hindi naman. Unless merong naisampa na criminal case sa iyo, pwede itong mag appear sa iyong NBI Clearance.

  • Hi po . 2016 pa ko kumuha ng nbi ko . 2016 ko pa dn po nalaman na quality control ako . Pag punta ko po sa nbi nalaman ko po may kaso ako na pag skandalo sa isang restaurant . Na hindi ko naman po ginawa . Anu po bang pede kong gawin .

    • Paano ka po nakasuhan ng hindi mo nalalaman? Ikaw ba talaga yon? Kung oo, dapat mo pong makipag ugnayan sa NBI Clearance at humingi ng advice kung anong dapat gawin.

      Kung hindi naman ikaw yun, wala ka pong dapat gawin. pumunta ka lang sa QUality control interview at patunayan na hindi ikaw un.

  • Mis kat dati po ako kinasuhan ng theft at nakulong din po ng 2months pero mag piyansa po ako para makalabas at pag hearing po di nmn sumisipot yun conplainant kaya nadismissed na po kaso ko.. pag kumuha po ba ako ng nbi lalabas po ba yun? Pero may document po ako na nagppatunay na tapos na yun kaso ko.. salamat po sa sagot..

    • Hi Kel, oo lalabas ang iyong dating kaso pero dahil sabi mo nga na nadismissed ang iyong kaso at merong kang mga hawak na documents. maari mo itong gamitin para maipatanggal ang record na iyon. Ihohold lang ang iyong nbi clearance at subject ka sa Quality Control Interview. dun mo po pwede ipakita lahat ng documents.

  • kakakuha ko lng ng copy ng NBI clearance sa Starmall Alabang. last April 16 ako nag apply pero dahil may HIT ako o kapangalan pinabalik ako ng May 3, 2019. So pagpunta ko ng May 3 para kunin clearance ko, nagulat ako kase tinatakan nila papel na hawak ko at magproceed daw ako sa Quality Control Area nila. nalaman ko na ung kapangalan ko me existing case na Estafa at taga Pinamalayan Oriental Mindoro ito. kahit sinabi ko na sa Boac Marinduque ako pinanganak na makikita naman sa details na input ko nung nag online application ako. Need pa din daw gumawa ng Affidavit of Denial at ipanotaryo ko. ung notary nila nasa loob mismo ng office nila at sisingilan ka ng 100pesos. Hindi pa sila nag issue ng resibo.

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