NBI Clearance Quality Control Interview


It was really annoying because (1) the NBI Clearance Personnel asked me to go to NBI Clearance Main Office where Quality Control Interview is held. I applied for my NBI Clearance in Las Pinas which I have to travel two hours from home and (2) it delays the releasing of my NBI Clearance.

I’ve been asking myself what the heck is this Quality Control Interview? I have encountered five years of having a HIT status, what’s in it this time?

What is NBI Clearance Quality Control Interview?

In my own understanding, NBI Clearance Quality Control Interview is a process by which an NBI Personnel reviews or verify the true identity of the NBI Clearance applicant.

This results from receiving a HIT Status in Database verification process. The derogatory record can be his or her own criminal case or under his namesake. In short, your name has been tagged as critical and NBI wants to make sure that they’ll be giving out NBI Clearances to “clean” persons.

Why is this Happening?

The disappointment of not having my NBI Clearance really bugs me while sitting on the cab going to the NBI Main Office. Why did NBI Clearance Main office doing this Quality Control Interview? Then I realize few things that might be a good reason why applicants is suffering this.


  • You have a pending or ongoing case.
  • You are under for arrest and needs to be identified in relation to a crime by the Police Authorities
  • Your Namesake has a pending or ongoing case or
  • Your namesake are under for arrest and needs to be identified in relation to a crime by the Police Authorities

What to do if asked to attend Quality Control Interview?

It’s really a no brainer this time, if you are asked by the NBI Clearance Personnel to attend the Quality Control Interview then you have to.

If you have a clean conscience and have a clean record and as innocent as a child, then you should go. You don’t have to be afraid, it’s not that you did anything illegal that violates our laws, are you?

    Few advice that I can give you (since I already experienced doing this) are:

  • Bring at least two (2) valid supporting documentation that proves your identity. I suggest you should bring Valid IDs accepted and recognized by NBI. In my case, I brought my Philippine Passport since I just got mine recently.
  • Be on time. The NBI Personnel asked me to go there the next day at 9AM. I arrived in the place with a lot of people waiting for their turn. The person I was talking to said that the Quality Control Interviewers starts interviewing at around 8AM.
  • Wear the proper dress code. I can still see few ignorant applicants that was denied to enter the vicinity of NBI Clearance Office because they are wearing slippers and short. You are going inside a Government Building; therefore, everyone is required to wear proper and decent attire. When I say proper and decent, you don’t have to wear your Barong or your Necktie and Suit.
  • In case you have a criminal case, and the decision has been made. Bring the original and a photocopy of it. This will really help you to clear your record.
  • Don’t forget to bring your NBI Clearance Online Receipt.

The Quality Control Interview

While waiting for my turn, I realized that the Quality control interview is not that scary at all. I’ve seen many smiling people going out of the enclosed office where the interview is being held. I didn’t see anyone being arrested! Maybe because applicants with criminal case don’t bother to come to the scheduled interview because they really know that they will be instantly arrested because of the crime they have done.

Multi Purpose Nbi Clearance

The interview lasted for about 5 to 10 minutes. The NBI Clearance Quality Control Interviewer asked simple questions, most of the time answerable by a Yes or a No. I guess she really knows that I’m not the one they been looking for (I mean my namesake).

Some questions asked are:Are you Mr. Juan Dela Cruz?

      • Are you living in (your present address)?
      • How long have you been living in your (present address)?
      • Have you been to Palawan? It was the place where my namesake committed the crime.
      • Do you have a criminal case (such as) Rape, Theft, Serious Physical Injury, Attempted Murder, Plunder, Arson or Treason?

Once you easily denied all their allegations,[lol] you are directed to the NBI Clearance Resident Lawyer to take an oath.

The interviewer will give you a piece of paper, an Affidavit of Denial. You just need to fill out the form. You will be then ask to leave the room and fill out the Affidavit of Denial in the waiting area.

In working with the Affidavit of Denial, there are things you need to remember:

      • It is for FREE! So avoid the oh-so-Filipino-scheme fixers waiting for unsuspecting victims outside offering their services for a fee.
      • Fill out the necessary fields: the date of your NBI application and your reference number found in the receipt your NBI Clearance Payment. The NBI Clearance QC Interviewer will check all the required details you need to fill out.

Once done, wait for the NBI Clearance Personnel to get your Affidavit of Denial. You will then be in queue for taking an oath. Just be patient in waiting.

When it’s your turn, you will be then ask to stand in front of the NBI Clearance Resident Lawyer.

He will ask you to raise your right hand and be ready to recite “Panatang Makabayan” lol! He will (again) ask few question which is answerable by Yes or No. Sometimes, he would ask you to say your Complete Name and Address or any Personal Details he might think of. In a few seconds, you’ll notice that it’s already finished.

The oath taking is finished! Hoooray! You’re not done yet.

Wait for your Affidavit of Denial to be notarized. This is also for free and no need to shell out some dough.

After receiving your Affidavit of Denial back, hand it over to the person who interviewed you. He or She will write the time of release of your NBI Clearance. You can now leave the room and proceed to the Printing and Releasing Section of NBI Clearance.

When the scheduled time arrives, you can easily get your NBI Clearance. Head down to the Exit door and leave the entire building of NBI Main Office and GO HOME!

When I was walking down the exit path of NBI Main Office, I decided to share my own experience so that many people can find help on the internet with their questions. Do you have one? I’d LOVE to hear your thoughts on this. I’m sure there are a stories you’ve heard that’s worth sharing? Your experience or a friend’s experience doing the Quality Control Interview when applying for an NBI Clearance Online? I am happy to hear ALL of them! Just leave a message in the comments section.

About the author

NBI Clearance Admin


  • Hi, just want to ask lng kasi ung husband ko nagka hit sa NBI,pinabalik sya today then sabi for quality control interview daw sya tom. nag woworry sya ksi bka dahil unpaid credit card debt nmin kya sya nagka hit, possible kaya yun? I would really appreciate your response. Thanks in advance and Godbless

  • Hello po, sa aking case ay kailangan ko po daw pumunta sa Bohol para sa interview eh taga Mindanao ako, ask ko lang po kung pwede bang sa main office nalng sa Mindanao kung meron man?

  • I’d like to air my grievances and also share my own experience regarding the quality control step in getting the nbi clearance. As of this writing, I have not yet been interviewed for the quality control. First off, the earlier steps were quite speedy. Then they told me that I must be interviewed before I can get my clearance but since I was there on a tuesday, they told me that the interviews are only on MWF. They wrote the schedule on my clearance application form. This is where the nightmare begins. I went back there on a friday that same week, and when I got there, they informed that the person who was conducting the interviews is at the main office since it was the day of the “CHRISTMAS PARTY” and I was told to return the following week. I was furious because I took time out of my work schedule just to be there and then I was greeted with that. I showed my disdain for what happened but kept my composure to not make a scene. Today, wednesday the 19th of December 2018, I went back there for the interview thinking that finally I can get the clearance, and yet again I was disappointed. I was there early and the staff told me that the person doing interviews is at the main office and that the interviews in that branch were to resume on the 26th of December. And that if I wanted to have it done today, I need to go to the main office. I mean, come on! First of all, having a christmas party is not supposed to hamper the delivery of services in a government office. People take time out of their schedules just to get the government documents they need and they are greeted with such inefficiencies that government offices are so well known for. Secondly, can’t they give proper notice to the applicants that the interviewer won’t be available for a week. Come on people, use your common sense. And lastly, what’s the sense of having a satellite office if you send an applicant to the main office for an interview. That defeats the purpose of having a satellite office. This kind of thing gives credence to the fact that government offices are ill-equipped and inefficient, and add to that the indifference of the staff that don’t seem to care about the hassle that the applicant is experiencing.

  • after 10yrs sa pagluha ng clearance ngayon lang nagka hit ng walang kaso . posible bang nagkaroon na ko ng kapangalan ? hahaha

  • Hello po, ask ko lang.. paano po ba pumunta ng NBI MAIN sa UN daw un? Kasi nung pumunta ako sa Satellite Branch sa Caloocan.. ininstruct po na pumunta sa NBI MAIn sa UN para sa Quality Interview daw po. Paano po b pumunta duon and what time po sila open? Thank you po.

    • Located po ito sa Taft Avenue, UN. Kung alam mo po ang LRT1, pwede mo po itong sakyan at bumaba sa UN station. Then konting lakad nalang po at makikita mo na ang NBI Main Building.

  • How come for 5 straight years, the HIT has not been removed and everytime I go through the same lenghty process. I was told the first time that the following year should be cleared. I am told about this every year and still no change!!!

    • No, hindi po basta basta mawawala ang iyong NBI Clearance HIT. Im not sure pero wala pong pagbabago sa sistema ng NBI Clearance in terms of HIT. So expect nyo po na in the next years, HIT pa din po kayo unless magkaron po ng changes sa NBI Clearance on how they handle the cross checking.

  • Would it be possible for me to take a duplicate record off so I wouldn’t experience a hit? I’ve stated it clearly to the personnel that the records that hold my namesake definitely has one birthday, one birthplace, one môther’s name, one father’s name, both the same age, and with same employers. I’ve presented IDs to try and clear out the duplicates to no avail, saying that it’s totally not possible, even if those are duplicates. So, is there a way, or another way to do such? I’d appreciate any answer.

    • in your case, you got hit because you’re a foreigner. it’s not just going to any governement agency and saying “hey i’m clear, i have no crime commented in your country. “ok, where’s your proof”. It’s a long process for you bro. sorry.

  • puwd po kaya kumuha ulit ng appointment sa nbi main? kase po nagkuha ako knina sa cabanatuan nakalagay is hit..so need ko po mag wait ng 10 days..mas mabilis po kaya if sa main ako magkuha?

    • Same lang din po yung magiging resulta. Kung hit ka sa NBI Clearance Cabanatuan, hit ka pa din po pagdating sa NBI Main. So non sense po at sayang lang. wait mo nalang ang 10 days.

    • ask ko lang din po yun sakin kasi under quality control din po ako matagal na po yun bale ginawan lang po ako talaga nung kaso para hindi ako matuloy dati nun s abroad mga 7 years n po ata yun nabail ko na din po yun dati pa kaso wala po ako papel na hinahawakan kasi ns kinakasama ko dati yun papel..kinasuhan nya po ako ng para lang sa mga bata pero cya rin po ang nagbail sakin…hindi po b ako aarestuhin kasi warrant po yun pero nakalabas din po ako kagad wala pa isang araw…ano po ba maari kong gawin kasi natatakot ako baka ako ay arestuhin..ginawan lang po talaga ako nun para maperwisyo po pero wala naman na po ako natatanggap na letter para sa ginawa nya na kaso sakin..

      • Hello Topher, hindi po ako eksperto sa ganitong bagay ha pero magbibigay po ako ng aking opinhyon.

        Kung aarestuhin ka, sa aking opinyon, hindi po. sa tingin ko naman hindi ka naman kinasuhan ng rape, or murder or pagnanakaw ng malakeng halaga noh?

        Kung sabi mo nagbail ka, maari ka pa din makakuha siguro ng kopya nito sa presinto kung saan ka dinala.

        Sabi mong 7 taon na ang nakararaan, possibleng wala na po yung isinampang kaso sayo. possibleng sarado na. since wala na naman nagfollow up sayo at base sa comment mo, parang wala kang nabanggit na nagkaron kayo ng paglilitis. pwede mo din ikaw mismo ang humingi ng update mismo sa presinto kung saan ka dinala.

        In short, makakakuha ka pa din ng NBI Clearance. Ang problema, POSSIBLENG meron record na lumabas dun. Mas magandang bago ka kumuha ng NBI Clearance, kumuha ka ng kahit anong papeles sa pulisya na naiserve na sayo ung warrant of arrest at nakapagpost ka ng bail para mayroon kang maipapakita sa NBI Clearance.

        Good luck po at God bless.

  • Nabasa ko po ang mga comment at ilang mga tanong,, pero sa kalagayan ko po na ginamit ang aking pangalan ng ibang Tao pra mkagawa say ng krimen,, Hindi ko po napanindigan na Hindi po ako ang taong nagkaron ng case,,, dahil hind po ako nabigyan ng pagkakataon na mag explain ng side ko… Nakaka depress po talga.
    Ngaun po ang taong gumamit ng pangalan ko ay nkapag abroad na,, habang ako ay dinadanas ang gantong problema.
    Hindi ko po alam ang gagawin Kong hakbang pra malinis ang pangalan ko na nagamit ng iba.

  • Nabasa ko po ang mga comment at ilang mga tanong,, pero sa kalagayan ko po na ginamit ang aking pangalan ng ibang Tao pra mkagawa say ng krimen,, Hindi ko po napanindigan na Hindi po ako ang taong nagkaron ng case,,, dahil hind po ako nabigyan ng pagkakataon na mag explain ng side ko… Nakaka depress po talga.
    Ngaun po ang taong gumamit ng pangalan ko ay nkapag abroad na,, habang ako ay dinadanas ang gantong problema

  • Kahapon oct. 29 tumawag ako sa nbi starmall sa alabang, ngtanong lng ako kung pde ko ng mkuha ngayon ang clearance ko, hndi ko kc npancin na nov 9 ang releasing, sabi skn sa telepono kelan ako ng apply ng nbi clearance sbi ko, oct, 26, ngayon sgot ng nsa teleponi pde n daw ngayon mkuha, oct. 30. Eh d pumunta ako ngayon, sa awa ng dyos hnd ko nkuha, kc under quality control dw ako, e sbi ko wala nmn cnb skn ung nksagot ng telepono, na may interviewer khpon sa starmall, dpat dw khpon p ako pumunta, eh malay ko ba.. Db my contact number nman ako n nligay doon, bkt d n lng doon ako ininform, pnpnta ako sa main, ngayon pra mainterbyu, anong dpat kung gwin hhntayin ko n lng b ung nov. 9 o mgderitso n ko sa main, o ipgpaliban ko muna kc puyat p ako at walang tulog, sana my mgresponse,

  • Sir,
    God bless and good day.
    Una po, after ko makuha ang certification ng Clearance mula sa City Prosecutor
    1.Para sa drop case, na dinismiss ng City Prosecutor ng Manila., at
    2. Sa case na dinismiss ng Municipal Trial Court.
    Pero ng Ako ay nag rerequest para sa Clearance of Dismissal ng nadrop na case at dismissed by the Manila City Prosecutor, nagulat ako ng sabihin sa akin ng empleyado sa Manila City Prosecutor ay kailangan ko muna kumuha ng NBI Clearance.
    Tama ba. Paano ako kukuha ng NBI Clearance kung isa sa requirement na magpatunay na nadismiss na ang nabanggit na cass ay Certificate of Clearance of dismissal ng case from the Prosecutor?

    • (Just now)

      Ganyan din po sa amin…Na hit yung name ko kase may case noon na nadamay ako pero na dismissed na.
      Tapos pinapunta ako sa nbi main dahil dun lng daw pwede makuha yung clearance ko.(under quality control)

      Sobrang kaba ako nun kasi NBI yun ..ang lalaki pa ng 2 pulis sa pintuan. 😂😂😂 pero hindi pala. Maayos po silang lahat sa loob. Mawawala kaba mo. At tutulungan ka pa kung san ka pupunta at kukuha ng additional na kelangan mo para ipasa sa kanila.

      Yun nga daw ang naka hit sa akin so binigyan ako ng konting request form from the nbi main pra ibigay sa attorney.

      Umuwi ako at pinuntahan agad ang kapitolyo.
      Pag bigay ko ng form alam na agad nila na sa nbi ako galing…kaya yun …sabi nila pababalikin ako sa monday pra kunin yung certificate. Para mawala na daw record ko sa NBI..😁😁(haay salamat) .Kasi matagal na yun..maghahalungkat pa sila 😁.

      • Great news po yan and I admire your courage Jerry. Buti nalang di ka natakot at pinagpatuloy mo pa din ang NBI Clearance Online Application mo. Yung iba kasi sa sobrang takot eh hindi na tumutuloy.

        Anyway, God Bless po. 🙂

  • Mine was a little different. I also got a namesake which has a case, so i was instructed to proceed to NBI main in Bulacan. I thought i was lucky enough because im 1st in line. Only to be very disappointed that Mr. Interviewer doesn’t even ask me anything. He just write down something on a plain paper and instructed me to go get a Court Clearance. Sobrang abala. Nakaka disappoint lang na i have to go through all of those.

  • hello tanong ko lang po ko if makakakuha ba ng nbi ang isang tao na nakulong sa city jail dahil sa kasong physical injury pero nadismiss naman po sya?lalabas po ba sa nbi ung kaso nya at kung sya man po yung nasa hit huhulihin po ba sya at makukulong?

  • Hi! This post is very helpful and informative. I just went this morning and the quality control area was very easy to find. Just follow the arrows. Also, you may want to update also, interview schedule is from 7am to 5pm. I arrived at 8am and they are already serving #25. I waited for my number to be called for about 40minutes, interview lasted for 10minutes and I got my clearance immediately.

  • Bakit kaya dito sa CLA Mall Pagsanjan branch na NBI wala silang resident lawyer? Kailangan ko pa daw magpagawa sa lawyer kaya makakagastos ako. Hindi po dapat required sila na dapat may Resident Lawyer? yearly ako kumukuha lagi ngang may hit pero ngayon lang ako pinag affidavit of denial.

  • Pano po pag pinablotter ? Dina po mkakakuha ng nbi? Yung friend ko kase ng shoplift pero di sya kinulong .. Pina blotter lng.. Mgkaka hit napo ba yun sa NBI? just asking .. Thanks po sa mga mgrereply 🙂

  • Pinapunta ako sa main office for Quality Control Interview after ko mabigay yung receipt ko pinababalik naman ako bukas pero marami din namang hindi pinababalik kinabukasan. Ano ibig sabihin kapag pinababalik kinabukasan?

  • DOST Scholars sometimes also gets a hit, so for all DOST scholars, make sure to bring your DOST Clearance with you if your asked for a quality control interview.

  • I have HIT, the personnel from the Robinson’s Metro East directed me to NBI Main for quality control but she did not gave me a date. When can I come?


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