NBI Clearance Quality Control Interview

September 20, 2018 10:12 am

It was really annoying because (1) the NBI Clearance Personnel asked me to go to NBI Clearance Main Office where Quality Control Interview is held. I applied for my NBI Clearance in Las Pinas which I have to travel two hours from home and (2) it delays the releasing of my NBI Clearance.

I’ve been asking myself what the heck is this Quality Control Interview? I have encountered five years of having a HIT status, what’s in it this time?


What is NBI Clearance Quality Control Interview?

In my own understanding, NBI Clearance Quality Control Interview is a process by which an NBI Personnel reviews or verify the true identity of the NBI Clearance applicant.

This results from receiving a HIT Status in Database verification process. The derogatory record can be his or her own criminal case or under his namesake. In short, your name has been tagged as critical and NBI wants to make sure that they’ll be giving out NBI Clearances to “clean” persons.


Why is this Happening?

The disappointment of not having my NBI Online really bugs me while sitting on the cab going to the NBI Main Office. Why did NBI Clearance Main office doing this Quality Control Interview? Then I realize few things that might be a good reason why applicants is suffering this.


  • You have a pending or ongoing case.
  • You are under for arrest and needs to be identified in relation to a crime by the Police Authorities
  • Your Namesake has a pending or ongoing case or
  • Your namesake are under for arrest and needs to be identified in relation to a crime by the Police Authorities

What to do if asked to attend Quality Control Interview?

It’s really a no brainer this time, if you are asked by the NBI Clearance Personnel to attend the Quality Control Interview then you have to.


Read: NBI Online Registration

If you have a clean conscience and have a clean record and as innocent as a child, then you should go. You don’t have to be afraid, it’s not that you did anything illegal that violates our laws, are you?

  • Bring at least two (2) valid supporting documentation that proves your identity. I suggest you should bring Valid IDs accepted and recognized by NBI. In my case, I brought my Philippine Passport since I just got mine recently.
  • Be on time. The NBI Personnel asked me to go there the next day at 9AM. I arrived in the place with a lot of people waiting for their turn. The person I was talking to said that the Quality Control Interviewers starts interviewing at around 8AM.
  • Wear the proper dress code. I can still see few ignorant applicants that was denied to enter the vicinity of NBI Clearance Office because they are wearing slippers and short. You are going inside a Government Building; therefore, everyone is required to wear proper and decent attire. When I say proper and decent, you don’t have to wear your Barong or your Necktie and Suit.
  • In case you have a criminal case, and the decision has been made. Bring the original and a photocopy of it. This will really help you to clear your record.
  • Don’t forget to bring your NBI Clearance Online Receipt.

The Quality Control Interview

While waiting for my turn, I realized that the Quality control interview is not that scary at all. I’ve seen many smiling people going out of the enclosed office where the interview is being held. I didn’t see anyone being arrested! Maybe because applicants with criminal case don’t bother to come to the scheduled interview because they really know that they will be instantly arrested because of the crime they have done.

Multi Purpose Nbi Clearance

The interview lasted for about 5 to 10 minutes. The NBI Clearance Quality Control Interviewer asked simple questions, most of the time answerable by a Yes or a No. I guess she really knows that I’m not the one they been looking for (I mean my namesake).

Some questions asked are:Are you Mr. Juan Dela Cruz?

    • Are you living in (your present address)?
    • How long have you been living in your (present address)?
    • Have you been to Palawan? It was the place where my namesake committed the crime.
    • Do you have a criminal case (such as) Rape, Theft, Serious Physical Injury, Attempted Murder, Plunder, Arson or Treason?

Once you easily denied all their allegations,[lol] you are directed to the NBI Clearance Resident Lawyer to take an oath.

The interviewer will give you a piece of paper, an Affidavit of Denial. You just need to fill out the form. You will be then ask to leave the room and fill out the Affidavit of Denial in the waiting area.

In working with the Affidavit of Denial, there are things you need to remember:

  • It is for FREE! So avoid the oh-so-Filipino-scheme fixers waiting for unsuspecting victims outside offering their services for a fee.
  • Fill out the necessary fields: the date of your NBI application and your reference number found in the receipt your NBI Clearance Online Payment. The NBI Clearance QC Interviewer will check all the required details you need to fill out.

Once done, wait for the NBI Clearance Personnel to get your Affidavit of Denial. You will then be in queue for taking an oath. Just be patient in waiting.

When it’s your turn, you will be then ask to stand in front of the NBI Clearance Resident Lawyer.

He will ask you to raise your right hand and be ready to recite “Panatang Makabayan” lol! He will (again) ask few question which is answerable by Yes or No. Sometimes, he would ask you to say your Complete Name and Address or any Personal Details he might think of. In a few seconds, you’ll notice that it’s already finished.

The oath taking is finished! Hoooray! You’re not done yet.

Wait for your Affidavit of Denial to be notarized. This is also for free and no need to shell out some dough.


After receiving your Affidavit of Denial back, hand it over to the person who interviewed you. He or She will write the time of release of your NBI Clearance. You can now leave the room and proceed to the Printing and Releasing Section of NBI Clearance.

When the scheduled time arrives, you can easily get your NBI Clearance. Head down to the Exit door and leave the entire building of NBI Main Office and GO HOME!

When I was walking down the exit path of NBI Main Office, I decided to share my own experience so that many people can find help on the internet with their questions. Do you have one? I’d LOVE to hear your thoughts on this. I’m sure there are a stories you’ve heard that’s worth sharing? Your experience or a friend’s experience doing the Quality Control Interview when applying for an NBI Clearance Online? I am happy to hear ALL of them! Just leave a message in the comments section.

NBI Clearance HITNBI Clearance Quality Control

517 thoughts on “NBI Clearance Quality Control Interview

Leave a Reply

  • jose Dalida says:

    bakit d ko po mahanap application form??

  • Mj says:

    Hit po pagkuha ko ng nbi clearance ko. My kaso po b s nbi kpag d nkbyad ng utang. Ngaun lng po nangyari sken to. Pasagot nman po. Knakbhan kc aq. Wala nman po ko nttanggap n letter n may case aq

    • mj says:

      patulong nman po s ssgot

  • nino says:

    Gud day poh.kumuha po ako Ng nbi at na hit po ako.dati po kinasuhan ako Ng theft last 2011.nireklamo po ako Sa di ko ginawa at dinamay Lang po ako.ngayon pag ka released ko dapat Ng nbi pumunta po ako Sa quality control for,interview now lumabas po na wanted ako.dati po pinadalhan ako mg subpoena then pumunta po,ako Sa RTC ang kaso po wala naman doon ung nagrereklamo..at wala nadin po ako natatanggap na subpoena or warrant of arrest.malilinis ko pa po BA ung pangalan ko Sa nbi kapag kumukuha ako Ng nbi.kc last 2012 and 2013 nakakuha naman po ako mg nbi.ano po maganda gawin ko Para makakuha po ako Ng nbi.
    Sana po matulungan nyo ako.

  • Mae says:

    Maraming salamat sa article.makakatulong sa dapat paghandaan….mayroon akong katanungan sana po matulungan po ninyo ako sa may experience na…malaking bagay po para sa akin ang sagot nyo po…my kapamilya po ako na nag mamayari ng moto .sinauli nya ang motor sa pinagbilhan.may nakabili na uli na bago at nakasagasa po sya ng bata.nag file po ng kaso ang parents ng bata hit and run po gamit po ang plate number ng motor dahil d kilala ang tao.ngaun po ang nag appear na name eh ung name ng kapamilya ko po dahil d pa nalipat ng may ari ang pangalan sa bagong nakabili.ngaun po ang kapamilya ko po ung may kaso .inayos namin dati pero hanggang quality control interview lang natapos namin.pinayuhan kami na kumin lahat ng evidensya na nagpapatunay na naibenta na ang motor bago ang accident at lahat completo na mga documents namin.ang kulang nalang ay ano ano po ang mga hakbang na gagawin po namin..magkano po magagastos para po mapaglaan ng pera.makukulong po ba ang kapamilya ko.kaya po sya natatakot.wala po syang pera at wala din po syang trabaho dahil d sya makakuha ng nbi…sana po matulungan nyo po ako

  • pourya fayazi says:

    Greetings of Peace!↵I will share to all of you my experience when i’m getting my NBI CLEARANCE and need it for my job documents,i was interviewing in the quality control,and they found out that i have a case in MMDA a violation of MMDA because my real name is like names of one of a bus company who travelling around the EDSA so i was schocked that i haved a case,however for the sake of my family on how to lived and our daily needs for our life and for no more arguments i was charged a 500 pesos for that violation and i paid it,because i need a NBI CLEARANCE using for my job documents after all my names is clean…’parang isa akong BIKTIMA ng maling panghuhusga’ but i do believed that in the EYES of ALMIGHTY GOD that i’am INNOCENT and CLEAN….

    • Shawee says:

      hi sir, mejo magulo po ang pagkakakwento nyo. ang hirap po intindihin. ok po sana kung tinagalog mo nalang pra po maintindihan ng mga ibang babasa pa.

  • lorna says:

    gud day po..ahm kc po un husband ko kumuha ng nbi nun sept.9..with hit sya pero xpctd npo nmin yan kc last time n kumuha sya my hit din sya..sept.16 pn blikan po s knya un nbi 4 releasing..e hndi npo nya nblikan kc po wl nki pg plit ng sked nya s work..so nag decide nlng po kme mag asawa kunin nbi nya nun oct.12 sby sn s appointment nya s dfa..e nun oct
    12 dpo n release nbi nya s main po pnppnta asawa ko 4 ntrview s q.cntrol…ask q lng po sn pwde po b mag pnta s main s nx n day off nlng ng asawa ko??tnx po

  • johnrick says:

    Nakakuha aku ng nbi last year,peru ngaun dna. .

  • Jonalee v. De guzman says:

    Panu k malalaman kng may nagfile skn ng case..?knna po kz kmuha me ng nbi tapos HIT po Ang nklagay s form k.

  • Ian says:

    Ang nangyari sa akin na hit ang name ko kasi may kaparihas na may kaso. Kaya pinapunta ako for interview sa main office. Ngayon doon sa loob ng office pinakita sa akin sa online verification na mayron nga kaparihas ng name ko na may pending case na naka file doon sa kabilang syudad. Ang advice ng personel na nag interview sa akin ay kukuha daw ako ng clearance doon mismo sa MTC sa kabilang syudad. Ang tanung ko ganito ba ka sakripisyo ang system natin? actually same name lang naman hindi nga parihas ang Midle name. At wala namang photos sa nasabing kaparihas ng name ko Bakit ganito. Gagastus pa ako ng gasolina at oras, at kailangan kong mag absent sa klase…..Ok na intendihan ko maganda ang pakay nyo …. i admire for that pero kailangan ko ba talagang mag sakripisyo para lang sa kalokohan na ginagawa ng kaparihas ng name ko? Its unfair very unfair….

  • rone john says:

    hi ito po problem ko.. naku antagal na po ng case ko.. di parin po natatapos wala paring hearing o ano pa man… reckless imprudence resulting to damage in property.. wla naman pong damage yung sasakyan..tapos sinisingil ako… ewan ba.. lalabas po ba yun sa record ko?2 years na ata on file panay subpoena tapos sinasagot ko din ayon wala parin

  • lia says:

    Hi ung fren ko nghit sya nung friday blik dw s 16 pra mkuha pro dti nmn hndi xa nahihit…my posible b n mdetect nila ung blotter ng fren ko kc pinagbbyad xa ng 29k pnablotter xa kso d n dw xa ngprmdm dw pno un..pag hndi ba b cia bmlik s nbi s 16 hahanpin p dn xa

  • jerson lopez says:

    on my case nman,nbi personnel ay npaka bastos.i was hit .on my sked of release i was told my kaso k”..n tipong pinarinig s lhat ng nsa compound..so i obediently follwd what had been instructed to me

  • Sweet_Snob says:

    Finally got my NBI clearance today at main office in U.N. Avenue, Manila. Got there before 730am and I was #21. Made it inside the QC room after about an hour waiting. Took only about 5 minutes, no oath, after filling the form given to me I was told to go already to the Releasing section. All in all, I was done in an hour including the time I waited for my turn 🙂

  • anjo says:

    kaya nga poh pano pag may kaso na makoa pa kaya un?

  • its says:

    I have pending cases but on bail.. will it show up on my clearance? if so.. what would the remark” be? will it be bad enough to let me lose my job if I submit the NBI clearance to my employer? will I not be able to find work till my cases are resolved? will I not be given a fair chance in life now

    • Shawee says:

      yes, there will be a remark. it says with derogatory record”. not really sure

  • Marie says:

    Hi, ang awol ba mag aappear sa nbi? thank you

    • Shawee says:


  • samantha says:

    Im trying to get a NBI today,but I got HIT ,,last 2011 kumuha ako wala nman problema ,actually naoffload ako twice by the immigration tourist papunta thailand thats why they did it ,pwed ba maging kaso un?

  • jose Dalida says:

    renewal po

  • ai says:

    pwede po ba ako magkarecord if nagfile kame ng police blotter?↵↵Tnx

  • Ronna Jane Nisperos says:

    kelangan pa po ba yung release paper nya para makakuha ng nbi?nawala na po kasi yun eh,makakakuha pa po ba sya ulit ng releasepapaer kung kelangan po yun

  • Ronna Jane Nisperos says:

    wait ko po yung reply nyo. thanks.

  • Marc says:

    Whats with the name dela cruz”? Either surname or middle name you have to go back to vtify?i have been renewing my clearance yearly and all of a sudden my name is on the hit list? And someone from nbi asked me in order to fast forward the process i have to pay him? Rediculous!”

  • yeye says:

    Hello po. 6yrs ago, nahuli po ako ng guard ng isang grocery store na nagshoplift ng maliit na cologne, I was 13years old that time. Nirerecord po ba sa NBI yun kapag minor po ang gumawa? 19years old na po ako ngayon. Kumuha po ako ng NBI clearance kanina kaso po biglang lumabas yung WITH HIT. maari po bang yung case na yun ung narecord? Paano po ako maki-clear sa NBI? HELP PO. PLEASE.

    • Shawee says:

      Nope. Hanggat walang naifile na kaso sa iyo. Wala un.

      • pam says:

        Shawee gandang araw…nung 2013 kumuha ako nbi local at abroad..ung local tama spelling ung abroad wrong spelling middle name na nakalagay.ngaung 2015 hit ung lumabas sa receipt ko..posible kaya na ung spelling ang dahilan?salamat

  • Kiko says:

    Does anyone attends the concern of below comments?

  • dens says:

    pls answer poh!! sir

  • Cathy says:

    Hi po, di po nakuha ng husband ko yung nbi clearance nya last sept 23 sa marilao, may ka pangalan daw po kasi at dpat sa main pumunta, ok lan po ba anytime and anyday pumunta? Kasi wala nmn schedule na binigay sa kanya? Walk-in nlan po? Or san po pwede kumuha ng schedule? Thanks po. Godbls

  • wanderer says:

    i have the same problem with nbi. my name is not common. i am innocent as a child. im a professional working in a hospital. my surname is definitely uncommon, except if you’ll pertain to a place or location (Sta.Cruz), have no drivers license so no way i could have hit n run someone without me knowing.

    this is really inconvenient for individuals like me. im thinking that all of these has something to do with the system of nbi, especially it has gone thru so many revisions. i was able to get my nbi clearance last yr from the same branch pero wla nmang problem. now, they have a whole new process again. after a year! so yeah, sistema din cguro nila may problema! tsk. ayoko p nman ung para kang tuta na pasusunurin gawin ang isang bagay na dapat nman in the first place eh hassle free pero it keeps surfacing and making pa-importante. maayos sana ang sistema nila nang tama, nang walang naaabalang tao. we have our prints, our father’s and mother’s and husband’s name. ilang parents ba meron ang isang tao, lima? para mgkaron ka ng same first name last name and middle name? para san ung biometrics sa finger prints? isnt it logical enough to think na may mgkakaiba tayong finger prints? abala masyado. hahanapin ko tlga yang kapangalan ko na yan! kakapikon.

  • Rodolfo manalo says:

    Ask ko lang po kung 12 years ago napadalhan po ako ng sopeana ngpasa po ako umatend po ako pagtapos nung di ko na alam ang nangyare.pero may nakulong po na kasabay ko na pinadalhan ng sopeana pero ngayon after 2 years napalaya po sila..closed na po ba ung kaso na un…pwd na po ba ako kumuha ng nbi.?

  • dens says:

    hi gud eve may gusto lang ako e tanug kc d ako makapanatag kc ung frend ko napagbintangan po sya na may kinuha daw sya celphone ng ka workmate nya.. ayon sa nag intrvw sa knya kaso 3 suspect daw cila isa sya dun pero sabe nya sa knila wla sya kinuha or ginagalaw na gamit or binuksan na bag kundi sa knya lang kht i – rewind pa cctv camera pero nagulat sya nung kumuha sya nag nbi this sep 23,2015 nag kahit sya pinababalik sya oct 1 panu ba un? possible po ba nag demanda na ba sila,, sa nbi kya nag ka hit n sya agad sa nbi kc ilang beses n sya kumukuha ng nbi dati ok n aman but now pag kuha nya nbi this month nag ka hit sya nakasuhan na po ba sya agad nun… kc kinakabahan po sya.. kht na man na sbe nya wla sya kinuha at sya ung nag suffer kawawa n man sya kc ung salarin abswelto kc nagkataon ganun pangyayare pls help me for question sir….!!!!

  • hoailyn mae de vera says:

    First time ko pong mgkahit sa pagkuha ko ng nbi clearance ano po ba dapat kung gawin

  • sophie says:

    Ngayon po pati same address or kung may taong may hit sa 201 ay pwede na ding magka-hit sa nbi. Napakaunfair hindi po ba? Paano kung yung bahay ay paupahan at marami nang tumira doon? Ang hirap ay kapag may pasok ka aabsent ka pa talaga.

  • vicky carillas says:

    good day po. may hit po ako… may case daw po ung ka hit ko. pinapapunta rin po ako ng main office quality control, for interview po. pero wala naman pong sinabing petsa at oras kung kelan po ako pinapapunta. basta office days and from 8-5 lang daw po. release po dapat ng nbi ko is nung sept14 pa po dito sa marilao city hall.. baka po mga 2nd week of october pa po ako magkaron ng time makapunta ng main office. ok lang po ba yun? and makukuha ko rin po ba yung clearance ko on that day after po ng interview? pls. responce. thank you so much!

  • ellah says:

    Sa north mall caloocan ako ngapply.. bakit dun din ako pinapabalik.. guys baka merong my alam dto kung bkit d ako sa main pinapunta

    Thanks in advance

  • Ramon Marasigan says:

    September 2015
    I recently went thru NBI Clearance Quality Control Interview and was very happy with how the NBI staff was so organized. I had been stamped for an 8am interview, showed up at 7am and waited while being stressed out. When I was called, it was a similar name in no connection to me. Staff was very professional to everyone even with pending cases.
    My advise to everyone that gets called is to show up on time, dress casual no slippers and just be patient. The NBI staff is there to help you and resolve your issues.
    My thanks to previous posts.


    • Zy says:

      Hi sir,

      Pano po kmuha ng sched???wla po kcng binigay na time…then nagkasakit pa anak ko so di ako agad nka punta the next day.ok lng po kya yon???

    • Orbz says:

      Mabilis nyo lang po ba nakuha sir mga ilang oras po narelease ung clearance nyo?

  • cez says:

    i used my maiden name in getting my nbi clearance … was it the cause of delay? its says with hit and then they need to talk to me in the office, but i was not able to go there because i got confused why do i have to go there.

  • Anning curtis says:

    hi po last feb 2015 nakakuha po ako ng nbi.my unpaid balance po ako sa pldt.ng awol
    Din po ako sa dati kong company.kumuha ako ng nbi kanina
    Wla naman po ako nakukuha na demand letter.pero na rereceived ko ung text nung law firm.ano po dapat ko gawin kausapin ko ung pldt or law firm to settle the unpaid amount?kc first time ko magka hit status.or ung pag di ko pagbayad un ang cause nung hit name pls anwer me im afraid to go the quality control imterview ? thanKs po

    • Mj says:

      Nainterview k n b ?? Aq dn kc my d rin aq nbyaran. Ano my case k b

  • James says:

    may administrative case po ako ay na desisyunan na. ang mga administrative cases po ba lumalabas sa NBI records?

  • Dada Fernandez says:

    Tanong ko lang po… Pinapupunta kasi ako sa nbi for interview daw. It was a week ago pa, sept.5.
    Is there a chance na I get the clearance the same day after the ‘ interview’ thing, or they set another schedule to claim it..?

  • jastine says:

    What should I do if I missed my nbi appointment?I an already paid since august 18 and the last time i visited a nbi outlets was at robinsons metroeast.Hindi na ko pumila kasisobrang haba tapos wala pa kong tulog from taping.Pwede ko pa rin bang magamit yung reference no. ko o need ko magbayad ulit ng bago?

  • Danica says:

    Please po pakisagot kasi po natatakot ung kaibigan kung kumuha ng nbi clearance..

  • Danica says:

    May ask po ako, nag confess po skin ung friend ko po nahuli syang nag shoftlift sa isang department store. Mumurahing sing.sing. dinala sya office ng dep store at dahil wala syang pmbyad sa nasabing kinuha nya ay dinala sya sa isang malapit na police station at dun sya pinag bayad.possible bang may record na sya sa NBI? kung nabyaran naman nya kinuha nya at pinauwi naman sya agad pagka tapos. Paki sagot po.salamat!:)

  • Dave Remiscal says:

    just asking if i filed a labor case against a company, will it hit me during securing my nbi clearance in the future???

  • Joel Ventura says:

    ask ko lng po pano ko ipa procees ang affidavit of denial ko kailangan daw po sabi ng wife ko since nandito po ko sa new zealand to work?

  • Aya shinji says:

    If nag awol ka ba sa isang company ahm sa call center pwede ba na yun ung dahilan kung bakit kelangan ng interview?

    • Harsi says:

      This is what they asked in the interview so, I guess these are related cases why you’ve been hit.
      Do you have a criminal case (such as) Rape, Theft, Serious Physical Injury, Attempted Murder, Plunder, Arson or Treason?

  • marc kevin says:

    Thankyou po shinare nyo to 🙂 share ko lang,din po yung sa father ko po kasi pinapapunta din sya sa NBI para mainterview daw po sya. Kinabahan din po father ko kasi akala nya may kaso sya hehe pero kahit alam po ng father ko na wala syang ginagawang mali, e kinakabahan pa din sya 🙂

  • ronnick barral says:

    makakakuha po bah ung taong dpa po dismiss ung kaso pro nag bail po xa ?

  • motz says:

    pano mo malalaman if my record k s nbi? kc ung frend ko natatakot xa kumuha ng nbi clearance nya. kc sbi daw ng employer nya dati last 2013 eh papaband daw po xa. kc nagtampering of dtr xa. pero wla nmn dumating na subpoena? help nmn po if pano. ty..

    • BB says:

      Mag- apply ka ng clearance ng malaman mo.

  • remigio liwanag samson says:

    q uery if my nbi clearance (resolution of my case where already pik up by u.s embassy .i aws interviewed by quality
    control staff aug.3. pls advise

  • annie says:

    What if you got arrested once and you were able to settle it. Does it have something to do about getting a HIT”?”